Ruth Lowe-Chapman, Pmp, Pmi-Acp, Csm Email & Phone Number

Montvale, New Jersey, Usa

Program Manager for Audit's KPMG Clara suite of applications used by 152 Member Firms across the globe providing Audit Services to Clients. Manage the Azure UAT environments and day-to-day releases plus the actual deployment of new approved versions to the myriad of Operational sets in 3 regional centers. Oct 2018 - to date.Portfolio Manager for Advisory. Mar-2018 to Feb-2019.Program Manager for Advisory's Management Consultancy Source applications across the globe including migration to Azure, installing the Dynatrace APM, and expanding use of the application suite to all divisions of Advisory. July-2016 to Feb-2019.

Stamford, Connecticut, Usa

IT DIRECTOR, PROGRAM & PROJECT SERVICES (2007 - 2015)- Owned development & implementation projects for Infrastructure Services (IS) Department- Maintained large, global, cross-functional teams of project managers implementing change- Assessed technical project requirements, defined project scopes, budgets & schedules- Assessed benefits definition into mission-critical business cases, meeting project objectives- Oversaw people & equipment, ensuring on time and within budget delivery of agreed plan- Handled recruitment of incremental resources & ring-fencing staff - Led creation & ongoing maintenance of key project artifacts according to Lifecycle Standards- RAID Log, Project Plan, Status Reports, Communication & Governance Plan, Change Control Log- Managed expectations & risks related to senior stakeholdersSECURITY PATCH MANAGEMENT PROGRAM (2014 - 2015)- Used technical leadership & expertise to accomplish project objectives for Group Internal Audit- Identified deficiencies in current management & accountability for Security Patch Management- Managed entire lifetime budget of CHF 30.0M+- Ensured 4 key action plans were defined and delivery spread over 2 years- Implemented on time delivery strategy that ensured 2 of 4 Actions Plans closed on time- Acted as liaison for 2 global Agile development teams- Recruited consultants & augmented with SMEs for in-house software development initiatives- Identified flaws & defined enhancements in current compliance calculations- Renegotiated operating model with business partners- Operating Model clearly defined RACI & processes- Increased cadence of desktop security build rollouts from 1-2 per year to every 2 monthsPRODUCT LIFECYCLE PROGRAM (2014)- Provided business case management & financial portfolio reporting for 4 initiatives - Combined budget of CHF 10M+

Stamford, Connecticut, Usa

MS SQL AUDIT REMEDIATION PROGRAM (2012 - 2015)- Used technical leadership & expertise to accomplish project objectives for Group Internal Audit- Identified deficiencies in current management & technical level of MS SQL estate- Supervised global team of 8 dedicated DBAs & 1 part-time SME to complete risk remediation- Dedicated resources reduced to 1 DBA and 1 part-time SME in 2015- Managed lifetime budget CHF 3.0m+- 7 action plans were defined & delivered over 3 years; 6 of 7 actions plans closed on time- Final Action closure delayed to 02/2016 due to budgetary & dependency constraintsIT PROJECT MANAGER; LED MULTIPLE SHORT-TERM PROJECTS (2012)Standard Stacks Project - Managed group of engineers to deliver next generation Linux 6.3 stack- Required design, development & integration of new Security Model (LOA2-4). - Also developed solutions for integrating Oracle, MQ, Apache Tomcat and Websphere.Lync Rollout Project - Managed testing of IP "softphone" functionality. - Subsequent rollout to 1k users in Swiss offices. Websphere Efficiency Project - Massive over-allocation of licenses had the potential to incur c. CHF15m true-up bill. - Over 3 months set up project & drove net 200K+ reduction in license use.IT PROJECT MANAGER; DATA CENTER TRANSFORMATION PROGRAM (2010 - 2011)- Achieved goals for multi-year initiative to drive increased server utilization and cost efficiencies - Reduced global, physical server estate through migration to virtualization - Consolidated solutions, where applicable- Managed onsite lifetime budget CTB CHF 20.5M- Defined targeted goals and met 2010 focus on engineering and definition of new Service Model- Defined goals and met 2010 deployment of initial DEV capacity- By end 2011 estate was 40% virtual- Virtual capacity increased by 156% (64TB memory)- Changed through deployment of 29 infrastructure pods (DEV and PROD) across the globe

Stamford, Connecticut, Usa

IT PROJECT MANAGER; DATA CENTRE MIGRATION PROGRAM (2009)- Achieved decommission of co-location facility in New Jersey- Led migration of infrastructure to UBS-owned strategic facility in Connecticut- Saved $17.5M over 4 years - net outflow in 2009; break even mid-2010- Maintained inventory of 4,000+ servers - Supervised 13 dedicated technicians, 10 rack & stack professionals & 2 project managers- Pipeline negotiated across 6 separate business lines each with competing requirements- Revised Business Case to reduce resources and costs by ~$2M while maintaining end datesIT PROJECT MANAGER; SERVER EFFICIENCY PROGRAM (2008)- Led year 3 of 5 year program exceeding end of year net reduction target by over 2% at 17.4%- Re-energized ailing program with no credible plans to achieve goals- Championed changes in workflow tools to improve accuracy of inventory data for server installs- Resolved ownership of UBS Server Infrastructure- Drove orphan servers from 8.2% to almost ZERO- Resolved billing issues from 9.4% to almost ZERO- Reduced Estate Instability from over 25% to almost ZEROIT PROJECT MANAGER; INVESTMENT BANK US DATA CENTER MANAGEMENT (2007 - 2008)- Negotiated Data Centre kW power resources for 5 separate business lines within IB Americas- Maintained steady flow of installs by re-directing/re-prioritizing between sites & business lines BUSINESS IMPLEMENTATION MANAGER, GCU (2006 - 2007)- Ensured impacted Operations business departments migrated to Global Cash Utility (GCU)- GCU is, the strategic payment & cash management engine for client & proprietary business - Project had fixed deadline to meet FED Out of Region Business Continuity ManagementREGIONAL HEAD BUSINESS OPS DEVELOPMENT & INITIATIVES (2004 - 2005)- Oversaw over the counter, banking & treasury products & Payments/cash management groupsBUSINESS KNOWLEDGE AREAS - USD payments (FED, CHIPS, SWIFT), fixed income and derivative settlements, and risk management reporting.

Stamford, Connecticut, Usa And London, Uk

PREVIOUS POSITIONS HELD AT UBS A.G.; - Chief of Staff for IT Americas Region (2004)- Global Head CMIS IT (2001-2004)- Project Manager - IT FX Post Trade Group (1998 - 2001)- Project Manager Operations IT PMO, (London/Stamford) (1997 - 1998)- Global Head ETD IT (London) (1996 -1997)PREVIOUS UK COMPANIES;- Credit Suisse Financial Products, Vice President- SG Warburg - NatWest Capital Markets- Logica Financial Systems