Ruth Mcmahan Email & Phone Number

Asheville, North Carolina Area

Asheville, North Carolina Area

Project Management - Manage new client website projects from concept to completion. Gather assets from clients and creates information architecture that guides the project. Conduct new client kickoff meetings. Track the progress of multiple projects making sure they are on time and budget.Customer Service - Communicate with clients effectively and.

Project Management – Managed all new projects, site conversions, product launches and enhancement requests. Communicated project schedules and requirements with internal teams to ensure that all aspects of projects were done accurately and on time. Initiated process changes to satisfy the needs of the customer while adhering to company goals.Customer.

Houston, Texas Area

Customer Support - Trained new and existing customers to use and sell the products on the local search site both in person and via web conference. Provided technical support and served as a liaison between customer and development team. Created sales presentations and order forms. Documented instructions for using products and features of local search.

Sugar Land, TX

Project Management – Created publishing schedule and work assignments for graphics and data teams. Participated in daily staff meetings to review projects and adjust assignments to meet deadlines. Maintained project reports for department heads to ensure each directory was within or under budget.Sales Support – Analyzed data sources, marketing plans and.

Sugar Land, TX

Established customer service department and developed policies to effectively resolve complaints and maintain customer base while protecting revenue. Revised contract terms and conditions to reflect the new policy. Documented complaint resolutions in letters to customers. Provided internal feedback to reduce errors and create quality control standards for.

Metairie, LA

Supervise data entry and graphics department staff of 15 employees. Oversee processing of advertising orders, proof reading ads and listings, and train key employees to serve as team leaders.

Metairie, LA

Acquire directory data from keying vendors and telephone companies for publishing and lead generation. Import and standardize data to merge with advertisers for various proof reading processes. Paginate yellow and white page sections and output files for delivery to printer.

Hattiesburg, Mississippi Area

Supervise data entry and proof reading staff of 7 employees. Hire seasonal help for production. Perform data compilation/output and supervisory duties of processing orders and listings noted above at SunShine Pages.

Hattiesburg, Mississippi Area

Proof read listings and advertising orders. Verify data entry accuracy. Complete data entry of and listing corrections. Assist with pagination. Organize and maintain ad files by heading for manual paste up of directory pages. Key lead data from competitor directories. Print and prep leads for sales.