A dedicated professional with a customer centric mindset, I have gained 20+ years experience across marketing, distributor management & customer service roles.I specialize in the precision medicine and life sciences industries in B2B & B2C markets and spent my career in multicultural environments. I am a native English speaker, with fluent German and conversational French.Improving patient outcomes drives me forward, especially since nursing my grandmother in palliative care.In my last roles at Caris Life Sciences I successfully bridged the scientific and commercial sides of the business. I excelled in understanding and communicating complex scientific concepts in a way that resonated with various stakeholders (commercial & medical teams, physicians, patients) while maintaining a focus on the patients waiting for critical treatment plans. I developed and led a commercial education program where I worked cross-functionally to train sales, marketing and medical teams in international markets. Additionally I successfully organized international events to boost visibility and presented to senior leadership making cases for our marketing initiatives.In each role I have worn multiple hats and bring dynamism & adaptability to the workplace. I am used to fast paced environments, display proactivity in problem solving and keep a consistent focus on driving business growth.
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Senior Marketing ManagerCaris Life Sciences Mar 2020 - Jun 2024Irving, Texas, UsResponsible for developing value propositions for highly competitive global markets, significantly enhancing service differentiation. Led the creation and execution of international symposiums and conference activities, boosting brand visibility. Developed a modular commercial education program in collaboration with the medical team, tailoring scientific marketing content for international markets. Managed relationships with key opinion leaders and physicians to build advocacy for our services. Collaborated closely with cross-functional teams, including sales, medical affairs, and product development, to ensure cohesive messaging and strategy alignment. Created and presented business cases to senior leadership to secure marketing budgets for strategic initiatives. Oversaw the development of marketing collateral, including presentations, brochures, and digital content, ensuring consistency with brand guidelines and regulatory requirements. -
Key Accounts & Sales Operations ManagerCaris Life Sciences Jul 2015 - Mar 2020Irving, Texas, UsInnovated and led the design and implementation of a new distributor onboarding program, facilitating the company's strategic shift towards a distributor-based sales model. Managed accounts across EMEA & APAC, fostering relationships that resulted in sales growth and expanded client base. Supervised international customer support, demonstrating high competence in global operations.
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Customer Services & Business Operations AssociateCaris Life Sciences Apr 2013 - Jun 2015Irving, Texas, UsInitiated and implemented the 'Follow The Sun' program, enhancing global customer experience by integrating US and Swiss operations. Created all internal department SOPs and training materials, streamlining processes and improving efficiency. Proactively developed projects that directly impacted sales growth.
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Client Services Advocate & Sales & Marketing AssistantCaris Life Sciences Jul 2012 - Apr 2013Irving, Texas, UsCreated the international customer service training program, significantly improving onboarding efficiency for new hires. Successfully delivered within tight deadlines, crucial for cancer patients awaiting treatment. Provided key support to VP Sales & Marketing, contributing to analytical tasks and event organization.
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Customer Services & Sales LeadPhares Drug Delivery Ag Aug 2008 - Jun 2012Established the customer services, sales & marketing operations unit to support the promotion and sales of two laboratory R&D products. Drove sales growth by tailoring product information to specific customer needs. Showcased expertise by delivering a podium presentation at CRS, Oregon 2012. -
Product Development CoordinatorPhares Drug Delivery Ag Apr 2006 - Jul 2008Served as a crucial interface between commercial and product development teams, supporting new product concepts and feature definitions.
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Sales & Marketing LeaderSweet Stimulation Uk Sep 2003 - Mar 2006Led a team of student product promoters across UK & Switzerland, conceptualizing and executing promotional activities. Participated in product presentations, successfully gaining placement in K Kiosk.
Ruth Moloney Education Details
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University Of Applied Sciences And Arts Northwestern Switzerland FhnwMaster Of Business Administration - Mba -
UclBachelor Of Arts (B.A.)
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University Of AberdeenProject Management
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Withington Girls' School
Frequently Asked Questions about Ruth Moloney
What is Ruth Moloney's role at the current company?
Ruth Moloney's current role is Senior Marketing Manager. I translate complex science into impactful marketing to advance patient-centered healthcare innovations. Collaborative, creative & committed..
What schools did Ruth Moloney attend?
Ruth Moloney attended University Of Applied Sciences And Arts Northwestern Switzerland Fhnw, Ucl, University Of Aberdeen, Withington Girls' School.
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