Ruth Obryan Email & Phone Number

Columbus, Ohio Area

Westerville, Ohio

Work closely with residents and family members to help them understand their financial responsibilities to the facility. • Interact with residents to address concerns, help with billing issues and to 'lend an ear'; efforts help the residents have a voice in their care and satisfaction. • Staffed the receptionist desk several hours a day; duties include answering several lines, greeting guests, assisting residents and answering questions about the facility.• Worked as Manager on Duty during the weekend once a month and managed effectively any issues that arose at the time; also, worked in the dining helping residents during lunch and dinner hours. As a Manager on Duty the duties encompass all aspects of the buildings, as well as working with the nursing staff to make decision that effect the residents’ well being and comfort.• Obtained Medicaid benefits for residents that are financially unable to take on the cost of their care and treatments.• Worked with resident to set up payments plans.• Assisted the Business Office Manager in collecting outstanding resident balances• Scheduled the nursing staff making sure all shifts were covered while the facility was interviewing for a full-time associate.

Columbus, Ohio Area

Provided support to two Directors, 5 senior leaders and 10 AVPs. Performed all administrative duties assigned and working with other departments to gather or disseminate information.• Started as an Administrative Assistant within the same department and over time was promoted to Senior Administrative Assistant.• Developed presentations used for training.• Scheduled all executive-level meetings and travel.• Screened calls.• Prepared and tracked expense reports. • Maintained calendars. • Communicated the needs of the department to the appropriate person.• Arranged several important divisional meetings while being responsible for taking notes and distributing them to the attendees. • Collaborated on nine successful conferences hosted by the department for several of our clients• Represented the department in meetings with upper management on department concerns.• Maintained and assisted in updating vital databases used by the department.• Active part of the management team.• Assisted our Quality Assurance department by reviewing phone calls for required content. Including performed reviews of new account, maintenance, and financial transactions for accuracy monthly.

Legal Secretary, Dipolma

Dipolma, General

Office Administration, 3.5

Several college courses taken in Office Administration.

Office Administration, 3.5

Completed many courses, such as bookkeeping, composition, Microsoft Office and other core classes.