Ruth Jordan Email & Phone Number

New York, United States

Brooklyn, New York, Us

Collaborated with VP of E-Commerce and E-Commerce SEO & Ops Manager to ensure a seamless shopper experience. Oversaw the Product Information System (PIM), managing customer experience, site maintenance, data entry, and SKU monitoring. Effectively manage project timelines, milestones, and drops while coordinating with inventory manager for front-end product assortments alignment. Led E-Commerce brand alignment and managed email marketing initiatives for assets, content, SEO, copywriting, email marketing, and campaigns. Oversaw store records, optimized Shopify navigation, and updated homepage assets for brand presentation.• Oversaw the Product Information System, managing tasks related to customer experience, SKU monitoring, and product uploads.• Effectively managed project timelines, milestones, and drops, providing support in merchandising and presentations.• Coordinated with the inventory manager to ensure front-end product assortments matched inventory levels.• Aligned E-Commerce brand with other retail arms, overseeing marketing initiatives for assets, content, SEO, copywriting, and email marketing, including daily oversight of copy and email initiatives. Collaborated with the creative department.• Promoted clear communication across E-Comm team and other departments.• Expertly used data for optimal website content decisions, executing successful online merchandising strategies.• Prioritized, optimized, and refreshed site content, managing 1-2 direct reports, and providing daily updates to stakeholders.• Coordinated reporting and project trends for site forecasting, reporting bugs/issues, and overseeing email deployment and daily copy for the customer database.

Brooklyn, New York, Us

Support leadership to execute sales and marketing strategies that drive the business, including website experience and functionality, inventory management, and a variety of projects to inspire loyal consumers. Manage and monitor online assortment with hundreds of new products, reformulations, discontinuations, and bundle opportunities.• Compile eCommerce reports to provide weekly updates to all stakeholders.• Liaise with Marketing, Photo Studio, Merchandising, and eCommerce on alllaunches and reformulation changes.• Deliver operational support for email, SMS text message, and pushnotifications to ensure a consistent customer experience.• Leading activities to migrate online store from Salesforce to Shopifywhich will improve SEO ranking.

New York, Ny, Us

Direct the daily operations to achieve overall financial objectives through effective management and implementation of retail strategies designed for long-term growth. Proactively work to assure optimum performance and continual improvement in sales, customers service, inventory management, employee and labor costs, store appearance, and P&L control while maintaining brand standards.• Monitor team's productivity by tracking and assessing customer service and quality metrics to identify performance gaps to create accountability and provide solutions for improvement.• Implement and oversee Health and Safety Policy; audit SOP's daily per COVID-19 guidelines.

New York, Ny, Us

Supervised a team of 100+ associates to set, organize, care for, and sell retail-ready products within the kids and baby departments generating $10 million annually. Directly managed a team of 25 associates accountable for merchandising and sales for the kids and baby department. Analyzed various performance objectives and KPI's to spark innovative merchandising strategies that achieve planned financial goals.• Achieved 2019 Q3 and Q4 goals of exceeding 2% Gap Card acquisition targets.• Steered projects to monitor stock movement, markdowns, promotions, and price changes.

New York, Ny, Us

Set the tone for the store and a team of 20+ to bring the brand to life creating positive customer experiences. Drove profitable sales growth through all aspects of the store, including customer and product operations, merchandising, and talent development.• Achieved 2018 Q3 goal of exceeding 2% Gap Card acquisition targets.

New York, Ny, Us

Applied knowledge of fashion, marketing, and design to create appealing displays that positively influenced consumer behavior. Secured proper stock of merchandise, reviewed inventory reports, and tracked sales to ensure effectiveness.- Created new content and executed social media marketing campaigns for the store.

New York, Ny, Us

New York City, New York, Us

Planned and monitored SEO activities to promote brand visibility. Conducted keyword research for market trends. Partnered with the SEO/Editorial team to create data journalism stories and quarterly consumer reports to amplify through PR and social.• Achieved optimal SEO positioning ranking in top 3 under Google search terms, previously at second page.• Created original content for blog posts to promote new customer engagement and boost SEO.

Bachelor Of Science - Bs, Business & Technology Of Fashion

Associate Of Arts And Sciences - Aas, Electromechanical Engineering