TQC is the place to go to in the North of Scotland for Training, Qualifications and Consultancy.We have an excellent reputation for supporting senior leaders, managers and business owners to develop and grow their organisations. We have extensive experience of supporting clients in the private, public and voluntary sectors in the Highlands & Islands and Scotland with:• Fully engaging their people to contribute to profitability• Developing Leadership and Management Capability• Creating a culture of Wellness and ResilienceWe pride ourselves on delivering flexible solutions that have a positive impact on your profits and operating efficiencies. We work as your business partners, supporting you to identify support and development opportunities before agreeing with you an approach that meets your exact needs. In doing so, we ensure that the expertise we develop with you, remains with you.TQC is an Accredited Training Provider for WorldHost customer service and inclusive service training. We provide consultancy and bespoke learning interventions to develop and support your people to achieve your goals and objectives.

Licensed WorldHost Trainer for Principles of Customer Service and Inclusive ServiceWorldHost For today’s customers, experience is everything. Thanks to social media, and online review tools, customers have the ability to recommend, promote or criticise any business. Transparency is a currency, and third-party recommendations and reviews are a strategic asset.Better customer experiences set organisations apart from their competitors and keep customers coming back for more. Get it right and you can increase customer satisfaction, revenue, repeat business and advocacy.

Enigma Business Consulting Ltd provides bespoke business consultancy services to a wide range of private, public and third sector clients. Our expertise lies in two distinct areas; supporting Business Development and creating effective People Strategies.Ruth Oulton has over 25 years’ experience working with a wide range of clients including private and public sector as well as those in the Voluntary sector and Social Enterprises. She has sound academic and professional achievements in marketing and business and is committed to her own continuing professional development

When it comes to social media, Tuminds has it covered. Whether you want plan your posts more effectively, learn how best to use a new platform, or create a social media strategy that works with your business goals, our team can help. Our goal is always to help you be more effective - in less time.