H. Ruth Casner-Hause Email & Phone Number

Spokane, Washington

Coeur D'Alene, Id

Coeur D'Alene, Id

Spokane Community College

Under general direction, my position served as the primary and first point of contact for the CCS eLearning Helpdesk in diagnosing incoming requests. I provided support to eLearning faculty, staff and students to ensure success in eLearning classes/programs by trying to resolve faculty and student eLearning or media related issues. If I could not resolve the issue I created work tickets, assigned to staff members, and tracked tickets to resolution. Used Student Management System (SMS) for coordination of distance learning related courses.I was responsible for adherence to strategic and department plans, assisted with the coordination of eLearning brochures, eLearning website and other materials to ensure accuracy and clarity.I was responsible for some clerical functions for the eLearning department.Support department operations by performing budget coordination, tracking, and reconciliation; process purchase orders, travel requests, media equipment purchases, and maintain inventory database.Track and compile statistics needed for reports, proposals, and budgets ensuring accuracy of the data; produce reports as needed. Participated in the preparation of procedure manuals and documentation for helpdesk or department use.I served as backup to the eLearning Specialist when needed and performed other related duties as required.

Spokane, Washington Area

Responsible for all aspects of creating, managing and maintaining websites, providing training and help desk to customers, develop and maintain documentation, troubleshoot and repair code as needed, and assisting with DB design, management, and maintenance.

Coeur D Alene, Id

Work as a fastpitch and slow pitch umpire. Responsible for pre-game meeting;maintaining control of the game;communicating with other umpires;reporting ejections, forfeits, and rainouts;interpreting the rules.

Spokane, Washington Area

Began as a music specialist, moved to merchandise specialist, and finished as a warehouse specialist. Responsible for sorting and organizing music, providing customer service, restocking merchandise, counting cash registers, releasing merchandise to customers, filling customer orders, running stock picker, collecting and crushing cardboard and garbage.

Auburn, Wa

Worked as a service deli worker. Responsible for restocking, providing customer service, preparing salads, sandwiches, and deep fried foods, cleaning, disposing garbage, inventorying meats, cheeses, and salads, checking temperatures.

Lynnwood, Wa

Worked as a fastpitch softball instructor. Responsible for collecting fees, taking attendance, demonstrating and critiquing hitting, fielding, and base running techniques, preventing heatstroke and dehydration, and maintaining the safety of children.

Master Of Initial Teaching, Special Education

- Thesis: The Good Behavior Game

Aa/S, Web Development

Ba, Interdisciplinary Studies

Activities and Societies: Started fastpitch club with 2 other ladies and served as President the first year, Was the Vice-President.

Aa/S, General Trasfer

Activities and Societies: College fastpitch team

High School Diploma