Manage the TUM English Writing Centers in Munich, Garching, and Freising, including the recruiting, hiring, training, and administration for a staff of ≈25 consultants; teach scientific and academic writing in English, in both classroom and one-to-one consultation settings; lead writing workshops to support students and staff members in writing their theses, dissertations, and articles for publication; develop multimedia tools for student and staff training; plan conferences, create new course material, collaborate within and across departments to strengthen English scientific writing competencies throughout the university.

Offered a variety of writing, editorial, coaching, and consultation services to clients in the Munich area and beyond. Specialized in writing, editing, and translating (German to English) online content and internal presentations. Clients ranged from international insurance, industrial, and pharmaceutical giants to small regional and local companies.

Filled a dual conceptual and editorial role. Wrote and edited English-language content for websites, intranet sites, brand platforms, and for internal and external presentations. Designed information architecture and user experiences. Offered conceptual and strategic guidance on pitches, presentations, and throughout project life cycles. Utilized storytelling expertise to enhance content and structural development of digital properties.Clients: Allianz, Siemens, Roche, MAN, OSRAM, Henkel.

• Lead UX process from discovery through design• Created sitemaps, wireframes, and process flows for websites and mobile applications• Worked closely with visual design to conceptualize and implement overall creative direction• Conducted research and gathered requirements to determine project concept, structure, and implementation strategy• Collaborated with account executives and content strategists to identify needed content and assist in its creation• Served on Barker DZP New Business Task Force to target potential clients from a digital perspectiveClients and Projects: WGroup, site redesign; People’s Choice Awards, voting app for iPhone and iPad; PDI, site redesign; IDB Bank, site redesign; King & Spalding, corporate governance blog; ION Television, game design.

• Designed user experience and information architecture for websites, intranets, social media properties, and applications• Conducted extensive research -- interviews, landscape analysis, user testing, metrics and analytics, etc. -- in preparation to conceptualize and design useful, usable websites• Determined content strategy and wrote original content • Collaborated closely with account executives, project managers, graphic designers and programmers• Worked with a diverse array of clients: financial, consumer, healthcare and non-profit• Completed Ruder Finn’s Executive Training Program, Summer-Fall 2009Clients and Projects: Citi, multiple intranet sites; Michael J. Fox Foundation, site redesign; Matrix Hair Care, online professional community; Novartis, intranet site, Facebook tab; Abbott, patient microsite, Facebook tab; IEEE, Facebook campaign; a- connect, site redesign; Avon, Facebook app; Caribou Coffee, Facebook campaign; American Chamber of Commerce in Shanghai, site redesign; Shinnyo-en Buddhism, site redesign; Malaysia Kitchen NYC, new site and mobile app.

• Wrote and edited treatments, grant proposals, blog and website content, and publicity materials for small businesses and independent artists in New York

• Sold tickets to professional music, theater and dance performances by phone and in person • Oversaw ticketing for the Spiegeltent cabaret venue during Bard’s popular Summerscape Festival

• Assisted Artistic Director Oskar Eustis• Performed office and administrative work and helped organize major events• Read and reported on scripts submitted to the Public by playwrights