Ruth Rittermann Email & Phone Number

Escondido, Ca, Us

Laguna Woods, Ca, Us

I help families save $50,000 by helping them to pre-arrange their cremation services.

San Diego, California, Us

 Content creator for blog, website, social media platforms. Attended industry and networking events to build business pipeline and strengthen industry relationships. Built an online Instant Quote Tool to capture more leads while simultaneously educating prospective clients. Received and made all sales calls and handled all correspondence for sales and business development. Built a two-step qualification process for prospects that saved 80% of the owner’s time on wasted site visits. Point of contact for clients related to their projects, material selections, meetings, and on-site work. Established a database of all subcontractors including their required documentation for State of CA compliance. Performed project management duties for President and the on-site production team. Performed all accounting: payroll, invoicing, collections, A/R, A/P, and projects costs/profitability.Intrapreneurship Achievements: Won several new contracts worth multiple hundreds of thousands of dollars through my marketing and branding work. These projects came through improving our content, SEO, SEM and social media presence. Updated the website to focus on Calls to Action and removed barriers to our contact form.

 Established physical and digital organization systems for company wide use.  Taught owners how to analyze their accounting reports and accurately track production vs. overhead costs. Established all systems that had been created at HUG Construction, below.Intrapreneurship Achievements: Built new operations and accounting systems from scratch with a startup firm. Hired an Office Manager and Assistant to take over support of the owners.Career note: This was in addition to my full-time job.

Spokane, Washington, Us

 Performed internal audit of accounts, payroll, revenue, and reconciled all accounts.  Processed payroll including all garnishments, taxes, and workers comp insurance.  Onboarded and trained all new hires and built an operations department. Established new system to track project costs and profitability. Pulled and interpreted all reports.Intrapreneurship Achievements: Created templates and documented standard operating procedures. Developed an employee handbook, established safety meetings, and documented weekly on-site “tail gate” safety meetings.

Spokane, Wa, Us

 Designed new conversion process, transitioned clients to new software and built training around each module. Served as the point person between with sales, operations, IT, engineering, accounting, and client services.  Provided technical advice and insight on training program internally to reverse-engineer toward client competency.Intrapreneurship Achievements: Established a new CRM system in Salesforce to maintain all client records and automatically send reminders to Client Services and the client to schedule training.

Missoula, Montana, Us

Office Manager, Eclipse Engineering, Inc., September 2014—May 2016• Social Media Manager – content creation and quality control for LinkedIn, Facebook, and Google+.• Accounts Receivable – Build relationships with bookkeepers, and principals to obtain remittance.• Communications & Marketing Coordinator – publish project spotlights, firm profiles, and Statement of Qualification’s (SOQ’s) for proposals.Executive Assistant, Eclipse Engineering, Inc., July 2014—September 2014.Administrative Assistant, Eclipse Engineering, Inc., February 2014—July 2014.

Bachelor Of Science (B.S.), Psychology

Education record