Ruth Skinner Email & Phone Number
@lexisnexis.com
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Who is Ruth Skinner? Overview
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Ruth Skinner is listed as Customer Service Coordinator at LexisNexis Risk Solutions, a with 3531 employees, based in San Marcos, California, United States. AeroLeads shows a work email signal at lexisnexis.com and a matched LinkedIn profile for Ruth Skinner.
Ruth Skinner previously worked as Customer Service Supervisor at Nortek Security & Control and Lead Customer Service Representative at Nortek Security & Control. Ruth Skinner holds Business Administration And Management, General from Palomar College.
Email format at LexisNexis Risk Solutions
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AeroLeads found 1 current-domain work email signal for Ruth Skinner. Compare company email patterns before reaching out.
About Ruth Skinner
Results-driven and customer-oriented bilingual professional offering experience in both customer service and sales management. Known as a quality-focused and pragmatic team player with a track record creating, implementing and driving new processes that deliver winning strategies, process improvements and dynamic solutions. Recognized for a high level of commitment to exceeding customer initiatives, implementing performance improvements and conquering challenges to drive business forward. Exceptional ability to inspire and elicit the best qualities of a team.Skill Summary:BILINGUAL (ENGLISH/SPANISH) | ORDER MANAGEMENT | PROJECT MANAGEMENT | NETSUITE & AGILEEDI-SPS COMMERCE | PAYROLL (ADP/ULTI PRO) | ACCOUNT MANAGEMENT | PROCESS IMPROVEMENTRMA & CALL TAG PROCESSING | TRAINING/DEVELOPMENT | SALES SUPPORT | TEAM COLLABORATIONSTRATEGY & PLANNING | RESOURCES MANAGEMENT/SCHEDULING | INTERPERSONAL COMMUNICATION, L.E.T. (Leader Effectiveness Training Certificate). MICROSOFT DYNAMICS ( ERP NAVISION| CONFLUENCE INTRANET| 10 KEY BY TOUCH|JIRA|M-FILES|AUTHORIZE.NET|SALES SOURCE.
Listed skills include Customer Service, Leadership, Call Center, Process Improvement, and 18 others.
Ruth Skinner's current company
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Ruth Skinner work experience
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Customer Service Supervisor
Promoted to Customer Service Supervisor position with additional responsibilities that included: recruiting, training and supervising 12+ Customer Service Representatives (CSR’s) responsible. Held responsibility for the successful order management of over $400M in annual revenue that exceeded 5,000 orders per month. Managed all aspects of daily operations, including reporting metrics, resolving problems, monitoring call quality, and training staff. Managed employee attendance, scheduling, coaching, corrective counseling, and performance reviews. Additional responsibilities and select accomplishments included:• Led the recruitment, hiring and training of all new CSRs to ensure a high customer service benchmark; often exceeding targeted and measured objectives for customer satisfaction.• Managed the monthly customer service shipping metrics. This included evaluating error rates and issuing any credits due to warehouse shipping errors.• Reviewed and approved all Return Authorizations (Ras) up to $25k.• Assisted district sales managers with adding new accounts and processing sample orders for trade events.• Managed the integration of 5 CSR teams (through acquisitions) in to Nortek.
Lead Customer Service Representative
Initially hired as a Customer Service Rep (1997-2006), promoted to Lead Customer Service Rep in 2006. Provided ongoing leadership and professional guidance to customer service representatives. Monitored work flow and resolved customer issues while ensuring deadlines were being met. Additional duties and select accomplishments included:• Traced UPS shipments for customers; organized and supplied UPS call tags for return shipments.• Assisted Customer Service Manager with annual CSR reviews.• Verified that orders were processed in a timely manner. This included processing both debits and credits to customer accounts.
Customer Service/Repair Coordinator
Repair processing, phones, Data Entry, packing, shipping, tracking shipments, RA's, front deskreceptionist duties.
Ruth Skinner education
Business Administration And Management, General
Business Administration And Management, General, 3.8 Gpa
Frequently asked questions about Ruth Skinner
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What company does Ruth Skinner work for?
Ruth Skinner works for LexisNexis Risk Solutions.
What is Ruth Skinner's role at LexisNexis Risk Solutions?
Ruth Skinner is listed as Customer Service Coordinator at LexisNexis Risk Solutions.
What is Ruth Skinner's email address?
AeroLeads has found 1 work email signal at @lexisnexis.com for Ruth Skinner at LexisNexis Risk Solutions.
Where is Ruth Skinner based?
Ruth Skinner is based in San Marcos, California, United States while working with LexisNexis Risk Solutions.
What companies has Ruth Skinner worked for?
Ruth Skinner has worked for Lexisnexis Risk Solutions, Nortek Security & Control, and Hme.
How can I contact Ruth Skinner?
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What schools did Ruth Skinner attend?
Ruth Skinner holds Business Administration And Management, General from Palomar College.
What skills is Ruth Skinner known for?
Ruth Skinner is listed with skills including Customer Service, Leadership, Call Center, Process Improvement, Microsoft Word, Troubleshooting, Operations Management, and Sales.
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