Helping people to discover their unique talents makes this an endlessly rewarding field! When family health concerns required more time, I shifted from a contract position to working exclusively on a free-lance basis. I started by helping family and friends, crafting tailored federal and civilian resumes. My business continues to grow beyond that through referrals, which is incredibly gratifying. Two of my most recent clients captured interviews for 40% to 60% of the jobs to which they applied, grossly exceeding the standard 11% call-back rate. Both landed multiple job offers and are now working in jobs that beautifully fit their personal and professional goals. Another client successfully transitioned from teaching to sales. Each job seeker has unique goals and strengths. I work to highlight thier stories so that their strengths shine, resonating with the companies and positions that they seek. It's an honor to play a role in the professional development of such fascinating, talented individuals!

My job is simple: speak with clients and discover what makes them amazing! Then comes the not-so-simple part: strategizing and designing personal marketing documents that capture attention for all the right reasons and land interviews. I make customized resumes, cover letter, LinkedIn profile content, and professional bios. You read that right: customized. No templates; designed to get the best results for each client. I get to unite analytical data with creativity to produce unique documents that help people achieve career goals, and I love it!

Craft resumes, cover letters, and LinkedIn profiles for clients of all professions and skill levels. Provide local and international job seekers with compelling personal marketing documents. Communicate with clients, explaining resume strategy and best practices. Resolve client concerns. - Awarded two months out of last 13 as one of Top Ten Resume Writers across the company. - Regularly receive 4- and 5-star customer reviews.

Copy editing, reorganizing, and proofreading manuscripts for professors, first-time writers, and previously published authors.

I started with 4 challenges in running the Starbucks and Target Cafe:1) LEARN the roles without trainingI learned the top performers and started working with them as a barista and food service team member. I read the employment manuals for Target, Starbucks, and Pizza Hut. (Yes, I reported to 3 bosses.) I am so glad that I learn quickly!2) Address PERFORMANCE ISSUES with 2 team membersOur 2 best task performers displayed critically poor customer service. A few conversations and shared shifts clarified the reasons.The first employee did not understand her actions’ impact and felt unsupported. We rearranged her schedule to balance personal needs, trained additional people so others shared the most challenging shifts, and talked about specific changes to improve how she was perceived. The entire store team (and customer surveys) saw the wonderful results!The second team member was jaded by a lack of promotion. I started training him to assess inventory and to complete orders. Then I added sales training, helping him to read the sales data and to strategize sales increases. When I left this position, he was poised to take on a leadership role and was delivering superior customer service in addition to his already superior task performance.3) Solve frequent STOCK ISSUESMy brain loves data and numbers, so I took a bit of time one day to study the sales data for each area. (It was even divided into individual product sales!) Then I ordered based on the data analysis, ensuring that I had a few extra of each item and additional surplus of top sellers. Then we adjusted daily production, also reducing waste. We rarely ran out of product after that.4) Resolve PERPETUALLY MESSY seating areasEasy. I set a cleaning schedule, implemented oversight whether I was there or not, and praised the team for their success. We became 1 of 2 district stores to consistently earn top customer reviews for cleanliness (and everything else) and celebrated as a team.

Learned the art of publishing including editing and proofreading according to the CMS, the publishing process from manuscript to book, and the creation and editing of indexes and citations. Reviewed copy edited works and relayed all pertinent questions to the author, inserting those corrections when they arrived.