Ruth Sylvester Email & Phone Number

Akron, Ny, Us

Executive Assistant to the president. Duties include all correspondence, answer phones, travel and meeting arrangements for all employees. Reconciling charge accounts ordering supplies. Order writing and material ordering. Back up the Finance Department making deposits and invoicing.

Buffalo/Niagara, New York Area

Dispatched and managed 20 drivers covering 8 states. Supplied payroll information for 70 employees. Inspected, audited, and reported DOT logs, vehicle inspection reports, driver trip sheets and fuel reports. Monitored the hours of service under DOT regulations. Managed billing including invoice creation and reconciliation. Performed accounts receivable and month-end processing and reporting.• Provided effective communications to drivers and customers resulting in improved on-time delivery. • Resolved problems before, during, and after business hours; handled situations which avoided contacting supervisors and managers at home.• Developed driver accountability spreadsheet, which improved on time deliveries and pick-ups. • Found lost revenue due to non-recording of costs. • Consistently kept accounts within 30-45 day payment terms. • Decreased “out of route” miles resulting in increased productivity and decreased cost.

Buffalo/Niagara, New York Area

Managed a team of 3 part-time team members on off shift (2nd-3rd). Recruited, interviewed, hired, and trained associates. Created and maintained work schedules. Processed payroll for 40 employees.Reported to management and other departmental supervisors on 1st shift.• Led quality control meeting and recording for the Finance Department.• Streamlined company billing process resulting in a 33% reduction in workforce. • Contributed towards improvement and utilization of the computer system.