• Provide analytical management services to the Houston TranStar Director’s Office.• Work with local, state, and federal partners to ensure media cooperation and safe arrival of dignitaries including Harris County Judge Hidalgo, Governor Abbott, and President Biden.• Implement policies and security plans for the facility to ensure employee safety and security.• Support agency partners and send out safety messages during emergency response activations including hurricanes, floods, explosions, and security events.• Write press releases, conduct media interviews, and organize press conferences.• Present agency updates and data to Executive Committee and Leadership team.• Manage all social media accounts for TranStar

• Supported the Harris County Joint Information Center during emergencies to assist with media inquiries, Spanish interviews, and public safety messages for residents and partners.• Wrote standard operating guidelines, plans, advisories, memos, media releases, and policies; provided Spanish translations for all.• Conducted on-camera interviews to update residents of flooding locations and Flood Control projects.• Led all outreach events and provided educational giveaways to over 15k Harris County residents/year.• Coordinated logistics and wrote implementation plan to set-up public meetings around Harris County to engage residents in information sharing and discussion on Flood Control projects.• Managed all social media accounts and supported the District’s online presence.

• Wrote standard operating guidelines, media releases, and proclamations. • Composed daily reports of partner organization updates for former Harris County Judge Ed Emmett during Hurricane Harvey.• Led Hurricane Harvey Recovery Fair that provided disaster assistance information to over 1K residents in low-income communities.

• Managed social media and media inquiries for the Super Bowl LI activation.• Researched and collected data and analytics of media coverage to track agency’s exposure and social media effectiveness.• Developed training video on satellite radio operation for emergency personnel.• Completed three National Incident Management System (NIMS) FEMA courses.

• Directed a video game production club for Southwest Elementary School and McNamara Elementary School for a total of 50 3rd – 5th grade students• Prepared a variety of after school programming lesson plans for multiple after school clubs including art club, cooking club, choir club, and book club for over 100 3rd – 5th grade students• Organized and helped direct a Spring showcase performed by 3rd – 5th grade students

• Managed inventory and SharePoint site for computers, Trimbles, tablets, and GIS equipment for the Deepwater Horizon Oil Spill Department• Updated and set up laptops, screens, phones, and conference rooms• Tested GPS, Wi-Fi, and replaced damaged screens of devices used in the oil and gas industry (Juno & Nomad Trimbles)