Machine Learning/ Data Engineer
CurrentDeveloped and deployed machine learning models for customer churn prediction, fraud detection, and risk assessment, improving business outcomes and reducing churn rates.Implemented forecasting models like ARIMA and Holt-Winter for business insights, optimizing resource allocation and improving decision-making.Designed and deployed scalable ETL pipelines using AWS services (EC2, S3, RDS) and tools like Apache Beam and Snowflake, significantly enhancing data retrieval efficiency.Optimized pricing models using Bayesian optimization and hyperparameter tuning, improving model precision and reducing loss ratios by 10%.Implemented real-time fraud detection models using machine learning algorithms, enhancing security and preventing fraud in online transactions.Leveraged Large Language Models (LLMs) like GPT-4 and Ollama to build intelligent customer support chatbots, improving customer satisfaction by 20% and reducing response times by 35%.Automated claims processing using NLP models (BERT, GPT), reducing manual effort by 40% and improving processing time by 30%.Developed and managed CI/CD pipelines (Jenkins, AWS CodePipeline) for seamless model deployment, ensuring robust performance and efficient scaling.Built Docker containers for managing application lifecycles, improving scalability and deployment efficiency across cloud platforms.Led credit analysis and risk modeling algorithms to optimize customer acquisition strategies, delivering actionable insights and enhancing business decisions.