Ruthvikchandra V. Email & Phone Number

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

L2 Engineer:- Production Support: Provide high-level technical support for resolving production issues and ensuring system stability.- Incident Management: Actively participate in incident and outage calls, coordinating with cross-functional teams to identify root causes and resolve issues promptly.- Testing and Deployment: Conduct thorough testing and manage the deployment of fixes and patches to production environments, ensuring minimal downtime and system integrity.- Impact Analysis: Perform detailed impact analysis to evaluate the potential risks and consequences of proposed changes and fixes.- Problem-Solving: Analyze complex issues and provide actionable solutions to prevent recurrence, ensuring continuous improvement of system performance and reliability.Service Delivery Engineer:- Requirement Gathering: Collaborate with stakeholders to understand and document technical and business requirements, ensuring clarity for solution development.- Solution Design: Develop tailored solutions that meet client needs, aligning with best practices and system capabilities.- Vendor Coordination: Serve as a liaison between multiple teams and vendors, ensuring smooth communication and efficient execution of deliverables.- Implementation Support: Assist implementation and testing teams by providing guidance, troubleshooting, and ensuring alignment with project timelines and objectives.- Knowledge Acquisition: Continuously gather and update technical knowledge to maintain and optimize system performance, ensuring long-term sustainability and smooth operations.

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Project: Card Management and ATM Switch ReplacementClient: Metrobank & PS Banks (MBTC, Philippines)Role: Technical ConsultantProduct Overview:IST/Switch is a high-performance credit and debit processing payment switch designed to handle transaction processing needs for acquirers, issuers, networks, and schemes.Key Responsibilities:- Software Development & Deployment: Designed, developed, tested, deployed, and released software components tailored to the client's requirements.- Issue Analysis & Debugging: Conducted impact assessments, defect analysis, and debugging to ensure system integrity and continuous improvement.- Client and Team Collaboration: Interacted with both the team and clients through emails, meetings, and provided offsite/onsite technical support.- Technical Support: Delivered technical guidance to the team, ensuring alignment with project goals.Documentation: Authored and updated technical documentation to reflect changes and solutions provided.Notable Achievements:- ISO8583 Online Modules Development: Created multiple ISO8583-based online modules that connected to various hosts and networks, tailored to the client's specifications.- ATM/CAM/CRM Interface Development: Worked on the front-end and command/server interfaces for ATMs, CAMs, and CRMs to streamline transaction processes.- Batch Utilities Creation: Developed several batch utilities to assist in automating the bank's daily operational tasks, improving overall efficiency.- Data Migration via ETL: Built and implemented end-to-end data migration scripts, using ETL processes, to facilitate the seamless migration of payment terminals and configuration data for the bank.

Ranchi, Jharkhand, India

Product Description: This educational platform aims to provide affordable access to high-quality education for individuals in rural areas who face financial barriers to education. The primary objective is to offer premier courses at a low cost to ensure that everyone has the opportunity to learn and grow. Key responsibilities:- Developed dynamic educational website using MERN stack. - Improved functionality and user interaction through collaborative feature implementation. - Implemented secure authentication and role-based access. - Integrated RESTful APIs and third-party services for seamless data exchange. - Ensured responsive design across various devices. - Conducted rigorous testing and debugging for optimal performance. - Contributed to coding standards and best practices in team code reviews. - Managed project versions efficiently with Git. Accomplishments: - Enhanced user interaction and functionality. - Achieved secure and role-based access control. - Developed and deployed interactive analytics dashboards. - Enabled seamless data exchange with external services. - Delivered a responsive design ensuring optimal user experience across devices. - Maintained high performance and reliability through extensive testing and debugging. - Upheld high coding standards and best practices within the team.

India

Project: E-commerce Web Crawler and ScraperUser: ProprietaryRole: Software DeveloperSoftware Description:The E-commerce Web Crawler and Scraper is a software that crawls all the product pages on an e-commerce website, extracts the information, cleans the data, and stores it in a database. The softwareis designed using a parallel processing approach and a queue-based architecture. It works on static anddynamic web pages and REST APIs.Key Responsibilities:- Adding new marketplaces to the software.- Performing end-to-end testing and impact analysis.- Executing on hundreds of cloud instances.- Verifying the results during and after execution.- Keeping the code up to date.Additionally, I coded support for new marketplaces like Amazon UAE, Flipkart, Bonanza, Lazada, andeBay to the software without affecting other marketplaces.

Bachelor Of Technology, Computer Science & Engineering, 7.58/10 Cgpa

Telangana State Board Of Intermediate Education, Mathematics, Physics & Chemistry, 755/1000 Marks

Telangana Board Of Secondary Education, State Syllabus, 8.5/10 Gpa