Ruth Whitehouse Email and Phone Number
Ruth Whitehouse work email
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Ruth Whitehouse personal email
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Hey there! A little about me: I'm dedicated to infusing creativity, communication, and education into the heart of EdTech. As a former professor now serving as Market Operations and Community Lead, I bring a blend of passion, expertise, and leadership to the forefront.I'm more than an educator; I'm an artist, a storyteller, and a champion of lifelong learning. My goal is to inspire curiosity, foster innovation, and empower individuals to reach their full potential.My journey began in the fast-paced world of online retail, where I crafted engaging training programs that captivated audiences and drove results. This experience ignited my passion for education and laid the foundation for my global adventures.In 2014 Thailand became my second home, where I immersed myself in teaching and leadership roles at Bangkok's leading university. From English classrooms to design courses, I embraced every opportunity to spark imagination and fuel academic excellence.Education is more than a curriculum; it's a journey of discovery, growth, and transformation. As an advocate for innovative teaching methods and student-centred learning, I'm committed to redefining the educational landscape and shaping future leaders.In my role as Market Operations and Community Lead, I'm at the forefront of EdTech innovation, driving initiatives that foster collaboration, engagement, and lifelong learning. I'm here to unlock new possibilities and inspire the next generation of learners.
Knowunity
View- Website:
- knowunity.de
- Employees:
- 4
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Market Operations And Community LeadKnowunity Jan 2024 - PresentBerlin, GermanyLeading and enhancing operational efficiency, user support, and community engagement for over 13 million students across 11 countries globally. Managing a team of 10 direct reports, collaborating across departments to drive product improvements, implement platform safety measures, and ensure cohesion across markets.Key Responsibilities:- Spearheading the creation and execution of dynamic community initiatives across 11 global markets.- Overseeing platform safety for the rapidly expanding Knowunity community, ensuring a secure and inclusive environment.- Collaborating with the People Director to recruit, hire, and onboard new team members effectively.- Leading a team of 10, fostering a collaborative, idea-driven culture across markets.- Enhancing and implementing moderation strategies to safeguard user wellbeing.- Working with community managers and user moderators to review and address reported content and users on the Knowunity app.- Developing processes, onboarding materials, and workshops to ensure operational consistency and community engagement.- Collaborating with the broader Knowunity team on various projects to support ongoing product growth and development.- Actively contributing to office culture by planning social events and communications to enhance workplace positivity.
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Senior Community ManagerKnowunity Jul 2023 - Jan 2024Berlin, Germany
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Social Media & Community ManagerKnowunity Jul 2022 - Jul 2023Berlin, Germany
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Content Writer And Editor (Remote)English Natvaravik Mar 2019 - Jun 2022Bangkok, Bangkok City, ThailandEnglish Natvaravik is a Language learning business with a strong social media influence, providing English language courses and entertaining educational social media posts for Thai learners looking to enhance their English language speaking skills. My role is to write, proofread and edit video scripts and written content for all posts and online courses. - Proofread and edited over 1000 pieces of educational content for social media channels including Facebook, TikTok and Instagram, shared with over 700k followers. - Designed and wrote multiple chapters of online teaching courses for conversational and business English, published and sold online to thousands of language learners. - Wrote, directed and presented in educational short form videos posted to Facebook and Instagram accounts.- Participated in Clubhouse Q&A sessions with language learners.
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LecturerChulalongkorn University Feb 2018 - Jan 2022Bangkok Metropolitan Area, ThailandChulalongkorn is ranked Asia's No. 1 university and No. 23 in the world for Global Impact by Times Higher Education (THE) Impact Ranking 2021. I worked in the university’s Language Institute and taught many faculties including BBA, Communicative Design, Communication Arts, Law, Medicine and Engineering.- Planned and managed a schedule of up to nine courses a week.- Revised and coordinated a Design Proposal course for the Faculty of Communicative Design, delivered to over 300 students. - Designed layout of course book, Powerpoint slides and other learning materials for the faculty of Communicative Design, distributed to over 600 students. - Designed and facilitated workshops on effective communication in the workplace for groups of over 100 fourth year students preparing for internships.- Prepared and adapted teaching materials and Powerpoint slides within tight deadlines to align with course content changes and student needs. - Designed Google Slides and Powerpoint presentations for more than 20 courses, distributed to teaching teams and over 1000 students. - Edited and wrote course books, examinations, audio scripts and assessments.- Adapted in-person classes to online platforms and collaborated with colleagues to create best practice for online learning to maximise student engagement.- Designed and facilitated extracurricular oral communication workshops aimed at enhancing student engagement. -
Homeroom TeacherNew Sathorn International School Aug 2016 - Jan 2018Bangkok Metropolitan Area, ThailandNew Sathorn International School is a private international school based in Bangkok, Thailand, that incorporates elements of the British and American curriculums. I was a homeroom teacher for kindergarten students at K1 level, aged 2 - 3 years old. - Created lesson plans, assessments, unit plans and classroom learning centres.- Provided open lines of communication and regularly met with parents to discuss their children’s academic progress and personal development.- Choreographed and directed multiple holiday and cultural performances. - Contributed to the planning and management of the semester budget.- Designed internal and external communications including flyers, posters and weekly newsletters, distributed to students, parents and colleagues. -
English TeacherInternational House World Organisation Jul 2014 - Aug 2016Bangkok Metropolitan Area, ThailandInternational House is a language school based in Bangkok, Thailand. I managed a schedule of up to 16 classes a week and taught students of all English proficiency levels from children through to adulthood. - Developed and delivered lesson plans for students at all levels and ages.- Ran cross-cultural classes for international student programs.- Planned and hosted weekly extracurricular social activities for groups of up to 20 staff and students on the Study Holiday in Thailand programme.- Designed and maintained internal communications Study Holiday board, regularly updated with excursion plans, updates and tips for local travel and sightseeing. -
Customer Care TrainerAsos.Com Aug 2011 - Apr 2014Hemel Hempstead, United KingdomASOS.com is an online fashion and beauty retailer based in the UK. I began my career as a Customer Care Advisor and was promoted to Customer Care Trainer in August 2011. I was responsible for designing and delivering in-house training programmes and departmental updates. - Developed and implemented engaging two-week customer focused induction programmes, delivered to over 1000 front line staff over a two year period.- Prepared course material and delivered “train the trainer” sessions to an outsourced customer service company with over 200 international language speaking advisors.Created facilitators manual for Customer Care Training, distributed and utilised at our international branch offices.- Provided on-site support and coaching to ASOS France, Germany, Italy, Spain and Russia Customer Care Training Teams of over 100 people.- Prioritised training needs within the Customer Care Department to achieve delivery of procedural changes and updates within strict time frames.- Led and coached groups of up to 40 staff, provided one to one support and personal development feedback on effective customer relations.- Worked with the ASOS Foundation to develop and deliver training for delegates sponsored by The Prince’s Trust.- Conducted assessment centres for job applicants and contributed to the identification of suitable candidates. -
Customer Care AdvisorAsos.Com Jun 2009 - Aug 2011Hemel Hempstead, England, United Kingdom- Resolved customer complaints by liaising with relevant offices ensuring continued positive customer relationships.- Cultivated positive communication with staff and clients on a daily basis.
Ruth Whitehouse Skills
Ruth Whitehouse Education Details
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Fine Art -
International House BangkokEducation -
Art Foundation Diploma
Frequently Asked Questions about Ruth Whitehouse
What company does Ruth Whitehouse work for?
Ruth Whitehouse works for Knowunity
What is Ruth Whitehouse's role at the current company?
Ruth Whitehouse's current role is Market Operations & Community Lead | 14+ Years Driving Success in Education & Learning Innovation.
What is Ruth Whitehouse's email address?
Ruth Whitehouse's email address is wh****@****ail.com
What schools did Ruth Whitehouse attend?
Ruth Whitehouse attended Loughborough University, International House Bangkok, Loughborough University.
What skills is Ruth Whitehouse known for?
Ruth Whitehouse has skills like Retail, Customer Service, E Commerce, Social Media, Team Leadership, Performance Management, Microsoft Office, Microsoft Excel, Team Management, Project Management, Employee Relations, Management.
Who are Ruth Whitehouse's colleagues?
Ruth Whitehouse's colleagues are Rehan Deb, Matti Wagner, Ingimar Tomasson, Monis Ahmed, André Ranito, Ruth Whitehouse, Miłosz Gustawski.
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Ruth Whitehouse
Global Development And Economics Intern | Business Management And Entrepreneurship Undergraduate | Undergraduate Research | Customer Service Experience |College Park, Md -
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2aol.com, nationwide.co.uk2 +184560XXXXX
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1hankinson.co.uk -
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