Ruth Devlin Email & Phone Number

Richmond, Virginia

-- Work on multiple concurrent IT projects from initiation through closure.-- Develop requirements baselines and manage changes to requirements throughout the project lifecycle. -- Serve as a liaison between firm business units and the IT organization in providing technical solutions to meet user needs. Write end user communications for project pilots and deployment.-- Assist the Project Manager in developing scope and schedule documentation and in proactively analyzing risk related to project activities.-- Document use cases and business process workflows when needed to assist technical design.-- Work with Procurement through the firm’s Request for Proposals process and vendor selection.

Richmond, Virginia Area

Account Management Department, ITConsultant for Experis (formerly Comsys)-- Work with account management brokerage information technology staff and support business units through requirements, design, development, and testing of business applications intended to increase operational efficiencies-- Interpret horizontal business strategies and operational needs for technology solutions that drive efficiency and effectiveness for large scale web technology projects involving C#/.NET using SQL/Oracle databases and XML web services-- Provide business and technical leadership and work with the IT project management team to ensure that projects progress on expected timelines and alert team to risks and issues related to IT solutions-- Deliverables using formal SDLC practices include functional design specifications, traceability matrices, test plans, and documentation updates

Mondial USA - Primary liaison between IT departments and various business units in order to elicit, analyze, communicate and validate requirements for changes to business processes and information systems. Acts as a consultant for business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals.

Wachovia Securities, Senior Technical Advisor, St. Louis MO and Richmond VA-- Contact Management SME for largest integration project in brokerage history -- Perform analysis, design, testing, training, and implementation-- Ensure the finished product meets the requirements and design objectives-- Provide production support: problem analysis, testing, and system enhancements

Virginia Retirement System-- Analyzed agency business processing reengineering needs for $42 million modernization project-- Wrote requirements for CRM, Enterprise Content Management, Enterprise Knowledge Support and other systems with oversight by GartnerVirginia Department of Mental Health-- Chaired cross-functional project team -- Wrote specifications for federal reporting requirementsVirginia Department of Social Services-- Led a business process improvement initiative after agency’s purchase of statewide Learning Management System-- Conducted needs assessment; designed business processes and user interfaces Virginia Farm Bureau-- Conducted use case analysis on agri-business information needs-- Designed a web site that serves as a business resource center for farmers under a grant from the federal government

-- Led cross-functional teams during large-scale, full-cycle Siebel CRM implementation-- Ascertained business requirements, designed database specifications mapped to new business processes, served as national training SME, wrote report specifications on outcomes for management -- Devised data segmentation which drove strategy for individual business units, allowing customized interaction with doctors, hospitals and donors while realizing cost savings. A key fundraising division achieved a 15% increase in revenues its first year, and another 15% over goal its second year using this approach-- Introduced data warehousing, data mining and statistical processes, successfully applying calculated values from both existing and purchased data in other applications, thus reducing configuration costs on Siebel-- As part of web-based e-commerce interface, designed a national data quality program that substantially reduced errors -- Consistently earned “Exceeds Performance Objectives”