Rutik Patel Email & Phone Number

Mehsana, Gujarat, India

• Technical Troubleshooting: Efficiently resolved hardware, software, and network issues.• User Communication: Effectively communicated with users to diagnose and address technical problems.• Documentation: Maintained detailed logs of issues and solutions for team reference.• Training and Mentoring: Provided user training to enhance system usage and proficiency.• Network Support: Supported business systems and networks to ensure seamless operations.

Ahmedabad, Gujarat, India

• Solid understanding of the software development lifecycle (SDLC).• Proficient in test planning, design, and execution.• Familiarity with test automation tools and frameworks.• Excellent analytical and problem-solving abilities.• Strong attention to detail and accuracy.• Good communication and interpersonal skills.• Ability to work effectively in a team environment.• Troubleshoot complex network and hardware issues, isolating the source of problems and implementing themost cost-effective solutions.• Assisted in staff training and mentoring initiatives to onboard over 67 new users onto the system.• Offered comprehensive and detailed documentation of IT processes and procedures to facilitate organizationalunderstanding and usage.

Postgraduate Degree, Business Analysis

I am enrolled in Business Analysis to grab the opportunity to implement my technical knowledge in the business,which would be the pushing.

Postgraduate Degree, Cyber Security Analytics

Bachelor'S Degree, Information Technology, 7.6 Cgpc

I have my bachelor's from Ganpat University, and I have adopted several skills in computer languages, networking, and database management.