Robert Utley

Robert Utley Email and Phone Number

Technical Support Specialist II with the County of Lancaster @ County of Lancaster
united states
Robert Utley's Location
Millersville, Pennsylvania, United States, United States
Robert Utley's Contact Details

Robert Utley personal email

n/a
About Robert Utley

I have worked in varied fields including Grocery Retail, Light Manufacturing, Education (both mainstream and alternative), and Information Technology, and so have gained a wide variety of skills and knowledge. My customer services skills have been honed over years in customer-facing positions, alongside public speaking skills developed in the classroom and the fencing hall. My years involved in a transition classroom environment have honed my skills in classroom management, interpersonal relationship building, differentiated instruction, trauma-informed care, and a strong sense of empathy. I have had many opportunities to develop soft skills including time management, working under pressure, confidence, and flexibility.I have strong skills in Information Technology, specifically troubleshooting of issues in both software and hardware, as well as the repair of devices and imaging processes. I have been involved in numerous large-scale deployments, as well as a complete domain migration. In the IT field, more opportunities to deploy the soft skills I have developed arise every day.I value cooperation, learning by inquiry, and solid effort. This does not only apply in a classroom environment, but in every field I have worked. I lead a Historical European Martial Arts club in which we study swordsmanship through examination and interpretation of historic manuals and treatises. I deliver lessons and coaching based upon these manuals and experience in other martial arts using the educational skills I have gained in my teaching certification and classroom environments. I feel, with the above in mind, that I can provide excellent service to and be an excellent asset of the organization in which I work.

Robert Utley's Current Company Details
County of Lancaster

County Of Lancaster

View
Technical Support Specialist II with the County of Lancaster
united states
Employees:
589
Robert Utley Work Experience Details
  • County Of Lancaster
    Technical Support Specialist Ii
    County Of Lancaster Feb 2024 - Present
    Lancaster, Pennsylvania, United States
  • County Of Lancaster
    Technical Support Specialist I
    County Of Lancaster Jan 2024 - Feb 2024
    Lancaster, Pennsylvania, United States
  • County Of Lancaster
    Computer Technician
    County Of Lancaster Jun 2022 - Jan 2024
    Lancaster, Pennsylvania, United States
    Assist the IT Help Desk in PC, laptop, and printer troubleshooting and repair, deployments, software installations, and step-by-step problem resolution.Uninstall/reinstall basic PC applications.Repair PC hardware.Troubleshoot Windows Operating System issues.Reimaging of devices according to County standards.Management of personnel accounts using SCCM and Right Click Tools.Follow asset management policies and procedures.Follow the established service level agreements, properly update work orders, and enter work order resolutions using IT Help Desk
  • Lancaster Historical European Martial Arts
    Lead Instructor
    Lancaster Historical European Martial Arts May 2021 - Present
    I am the founder and head instructor for a HEMA club.
  • Laurel Life
    Transition Classroom Teacher
    Laurel Life Aug 2019 - Jul 2022
    York, Pennsylvania, United States
    Application of classroom management strategies in a trauma-informed care environment.Certification in and application of Safe Crisis Management strategies.Preparation and delivery of academic materials and lessons based on district curriculum.Preparation and delivery of lessons in online format during COVID-19 procedures.Evaluation of student performance and development.Provide input for in staff meetings, district meetings and parent communication.
  • Substitute Teacher Service, Inc.
    Substitute Teacher
    Substitute Teacher Service, Inc. Dec 2018 - Aug 2019
    York, Pennsylvania
    Serve as classroom teacher on occasions of teacher absence.Implement lesson plans created by classroom teacher.Implement classroom management strategies.
  • Schaad Detective Agency Inc
    Security Officer
    Schaad Detective Agency Inc Jun 2018 - Aug 2018
    York, Pennsylvania
    Patrol of assigned site for security issues.Parking guidance.Communication through radio system.
  • Giant Food
    Produce Associate
    Giant Food Jul 2016 - Jun 2018
    Dover, Pennsylvania
    Stocking of perishable items. Providing customer service. Sanitation of department. Inventory control.
  • Assurant Solutions
    Rapid Test Inspection Associate
    Assurant Solutions Aug 2015 - Jul 2016
    York, Pennsylvania
    Refurbishing of mobile devices and accessories. Large scale data entry.
  • Giant Food
    Produce Associate
    Giant Food Jul 2008 - Sep 2015
    York, Pennsylvania
    Sanitizing of department floors. counters, and prep implements. Cleaning of store floors and counters. Stocking and prep of produce and other perishable foods. Removal of waste from department. Organization of inventory.

Robert Utley Skills

Leadership Team Building Powerpoint Public Speaking Retail Data Entry Photoshop Customer Satisfaction Negotiation Strategic Planning Microsoft Office Microsoft Word Microsoft Excel Training Time Management Critical Thinking Customer Service Criminal Justice Teamwork Management Project Management Research Inventory Management

Robert Utley Education Details

Frequently Asked Questions about Robert Utley

What company does Robert Utley work for?

Robert Utley works for County Of Lancaster

What is Robert Utley's role at the current company?

Robert Utley's current role is Technical Support Specialist II with the County of Lancaster.

What is Robert Utley's email address?

Robert Utley's email address is ru****@****ife.com

What schools did Robert Utley attend?

Robert Utley attended York College Of Pennsylvania, York College Of Pennsylvania.

What skills is Robert Utley known for?

Robert Utley has skills like Leadership, Team Building, Powerpoint, Public Speaking, Retail, Data Entry, Photoshop, Customer Satisfaction, Negotiation, Strategic Planning, Microsoft Office, Microsoft Word.

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