Ruud Bijl

Ruud Bijl Email and Phone Number

Director Customer Center (BeNe) @ DPG Media Nederland
Hoofddorp, NH, NL
Ruud Bijl's Location
Hoofddorp, North Holland, Netherlands, Netherlands
Ruud Bijl's Contact Details

Ruud Bijl personal email

n/a

Ruud Bijl phone numbers

About Ruud Bijl

Ruud Bijl is a Director Customer Center (BeNe) at DPG Media Nederland. He possess expertise in outsourcing, management, b2b, operations management, online advertising and 17 more skills. Colleagues describe him as "Ruud was my superior at Sanoma Uitgevers. Ruud is a clear thinking person. This results in a clear vision and strategy. Together with his motivation skills he is an excellent leader.", "I worked close with Ruud during, and after, the time Sanoma transfered the Contact Center to SITEL Netherlands. I've learned to know Ruud as a professional who has the unique skill to combine analytic skills with human people management skills. it was a privililedge to work with Ruud.", and "Ruud is a pleasant client to work with who asks clear questions and makes working together a breeze"

Ruud Bijl's Current Company Details
DPG Media Nederland

Dpg Media Nederland

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Director Customer Center (BeNe)
Hoofddorp, NH, NL
Ruud Bijl Work Experience Details
  • Dpg Media Nederland
    Director Customer Center (Bene)
    Dpg Media Nederland
    Hoofddorp, Nh, Nl
    View
  • Dpg Media Nederland
    Director Customer Center (Bene)
    Dpg Media Nederland Oct 2020 - Present
    Amsterdam, Noord-Holland, Nl
    View
  • Dpg Media Nederland
    Director Special Interest
    Dpg Media Nederland Apr 2020 - Oct 2020
    Amsterdam, Noord-Holland, Nl
    View
  • Sanoma Media Bene
    Director Special Interest Brands
    Sanoma Media Bene Dec 2017 - Apr 2020
  • Sanoma
    Operations Director Advertising Services
    Sanoma Oct 2015 - Dec 2017
    Responsible voor Backoffice operations in B2B advertising (print, online web, Mobile and online video) for Sanoma Belgium and the Netherlands. Also responsible for B2B Outbound (tele) sales
  • Sanoma Media
    Operations Director Advertising & Supply Chain Services
    Sanoma Media Sep 2013 - Oct 2015
    Responsible for the advertising en Supply chain shared services.
  • Sanoma Media Netherlands
    Manager Advertising Care
    Sanoma Media Netherlands Jul 2007 - Sep 2013
    Hoofddorp, Nl
    Responsible for the backoffice processes for our print and online advertisement (business to business) market. Delivering this service as a shared service center for Sanoma Media Netherlands.Focuspoint are in- and external customer satisfaction. Efficiency and automation of processes.
    View
  • Sanoma Media Netherlands
    Interim (Project) Manager Telefonische Verkoop
    Sanoma Media Netherlands Apr 2011 - Jul 2012
    Hoofddorp, Nl
    Tijdelijk verantwoordelijk voor 3 telefonische verkoopafdelingen om deze verder vorm te geven en richting te geven aan vernieuwde marktbenadering en focus en daarnaast de processen en systemen verder te verbeteren waardoor een nog efficientere telefonische verkoop organisatie gaat ontstaan.
    View
  • Sanoma Uitgevers Bv
    Manager Customer & Campaign Services
    Sanoma Uitgevers Bv 2001 - Jul 2007
    Responsible for all customer service processes in the B-C market servicing over 2.4 milion subscribers. Reorganised internal organisation. Implemented SAP MSD and CRM for all employees. Implemented new Business Process Outsourcing strategy starting in 2003 with fully outsourced 1st line support unit in 2006. Resulting in a customer service award winning strategy in 2009.
  • Vnu Tijdschriften Bv
    Interim And Projectmanager
    Vnu Tijdschriften Bv 1999 - 2001
    Us
    Several projects and interim management jobs for VNU mainly with focus on restructuring customer service departments for Scoot vof and BV programmabladen AKN.
    View
  • Medianet Bv
    Interim Manager Customer Service
    Medianet Bv 1997 - 1998
    restructuring the customer service department to a call center and backoffice departmental structure. IMprove customer services and service levels
  • Canal+
    Manager Backoffice
    Canal+ 1995 - 1997
    Issy-Les-Moulineaux, Île-De-France, Fr
    View
  • Ups
    Manager Backofice
    Ups 1988 - 1995
    Atlanta, Ga, Us
    View

Ruud Bijl Skills

Outsourcing Management B2b Operations Management Online Advertising Change Management Crm Customer Experience Advertising Strategy Ict E Commerce New Media Call Centers Call Center Social Media Marketing Interim Management Social Media Magazines Publishing Dutch Project Management

Ruud Bijl Education Details

  • Unc Plus Delta
    Unc Plus Delta
    Lean Six Sigma Green Belt
  • Mbo
    Mbo
    Yes

Frequently Asked Questions about Ruud Bijl

What company does Ruud Bijl work for?

Ruud Bijl works for Dpg Media Nederland

What is Ruud Bijl's role at the current company?

Ruud Bijl's current role is Director Customer Center (BeNe).

What is Ruud Bijl's email address?

Ruud Bijl's email address is ru****@****edia.nl

What is Ruud Bijl's direct phone number?

Ruud Bijl's direct phone number is +316222*****

What schools did Ruud Bijl attend?

Ruud Bijl attended Unc Plus Delta, Mbo.

What skills is Ruud Bijl known for?

Ruud Bijl has skills like Outsourcing, Management, B2b, Operations Management, Online Advertising, Change Management, Crm, Customer Experience, Advertising, Strategy, Ict, E Commerce.

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