Manager Wholesale Roaming
CurrentObjective:The wholesale division of VodafoneZiggo offers national and international wholesale partners connectivity or access to its network and /or its mobile roaming partner networks.Tasks:- Heading and managing the overall Wholesale roaming responsibilities and activities (9 people)- Defining and implementation of the new Wholesale organization; from a functional oriented organization to a market-product oriented organization- Build, manage and improve the team performance and skills- Development and implementation of the roaming product roadmap including roll out of new services (VoLTE roaming; 5G roaming). - Managing the inbound roaming revenue, the outbound roaming costs and Wholesale resell revenues- Part of Wholesale Management team responsible for the (International-)MVNO, Interconnect, IDD, Roaming, Transmission and inbound Visitor business of VodafoneZiggo.- Manage the internal and external relationships with other departments, customers, partners and suppliers- Responsible for overall customer satisfaction for roaming related commercial, technical, operational, billing and fraud issues.