As a QA/QC Manager at Ballast Nedam, a leading international construction company, I oversee the quality and compliance of various projects, ranging from water treatment plants to pipe laying, in different countries and regions. I have more than 7 years of experience in civil engineering, construction, and quality management, and I hold a QMS ISO 9001 Lead Auditor certification from CQI/IRCA, as well as an IOSH certification in health and safety.My mission is to deliver high-quality products and services that meet or exceed customer expectations and satisfaction, by developing and implementing QA/QC plans, conducting audits, monitoring construction activities, and preparing handing over documents. I also train and mentor the QA/QC team and other relevant personnel on quality awareness, best practices, and continuous improvement. I am skilled in MDSAP, Quality Management, Quality Control, and IOSH, and I am passionate about enhancing the quality standards and performance of the organization.