Ruxandra Popa Email & Phone Number

Bucharest

Bucharest

Training Activities • Conducting Training needs analysis for middle & top management • Developing a Strategy for Organizational Learning&Development based on 3 main directions: Leadership, Emotional Intelligence and Systems Thinking • Implementing Strategy: Developing monthly trainings to build upon the agreed directions. Structuring content, preparing materials and assessment instruments. … Show more Training Activities • Conducting Training needs analysis for middle & top management • Developing a Strategy for Organizational Learning&Development based on 3 main directions: Leadership, Emotional Intelligence and Systems Thinking • Implementing Strategy: Developing monthly trainings to build upon the agreed directions. Structuring content, preparing materials and assessment instruments. Coaching Activities • Optimizing performance through individual coaching sessions • Writing coaching progress reports, creating instruments for diagnosing the performance gaps • Coaching issues addressed: - Dealing with a major organizational change - Managing difficult people, - Honing one's leadership skills, - Motivating passive employees, - Dealing with a nonperforming team, - Integrating new team members Performance Management Activities: • Conducting meetings and workshops for organizational Alignment: defining Mission, Vision, Values, agreeing on the main directions of Strategy. • Facilitating meetings and creating drafts for some Organizational Critical Factors, Expectations and departmental KPIs • Conducting Focus groups & internal research and facilitating the design of performance criteria for some job position Show less

I have designed and implemented personalised trainings and soft skills modules for several professional job certifications such as: Assistant Manager, Junior Sales , Trainer Some of the responsibilities included:• Detailed analysis of the Operational Standard for each required positions in order to highlight soft skills requirments• Selecting the appropriate competencies and turning them into learning objectives• Designing the training structure with the learning… Show more I have designed and implemented personalised trainings and soft skills modules for several professional job certifications such as: Assistant Manager, Junior Sales , Trainer Some of the responsibilities included:• Detailed analysis of the Operational Standard for each required positions in order to highlight soft skills requirments• Selecting the appropriate competencies and turning them into learning objectives• Designing the training structure with the learning objectives in mind• Delivering the soft skills modules for competencies such as: Communicating effectively, Handling complaints and Managing conflict, Solving problems, Using informal learning methods• Designing and delivering personalised Sales Trainings according to company's needs . Topics Included: Discover/Needs assesment Skills, Asking questions, Identifying customer profiles, Negotiation skills, Self-assessment of sales meetings. Show less

As trainer member of the European Project for establishing the “Youth Worker” as a certified profession in Romania, aligned to the job standards of this field from the other European countries I had the following responsibilities:• Participating and collaborating with the team for the creation of the Occupational Standard, defining and describing the main competencies for this new profession in Romania• Creating the outline and major themes of the training program corresponding… Show more As trainer member of the European Project for establishing the “Youth Worker” as a certified profession in Romania, aligned to the job standards of this field from the other European countries I had the following responsibilities:• Participating and collaborating with the team for the creation of the Occupational Standard, defining and describing the main competencies for this new profession in Romania• Creating the outline and major themes of the training program corresponding to the competencies defined previously• Submitting proposals and attending meetings to establish the course design and the corresponding activities• Delivering the certified training program ( one-week trainings) including the following main themes: Communication , Conflict Management, Leadership, Group Dynamics, Decision Making, Project Management • Drafting reports after every training program to assess the design’s efficiency and suggest potential adjustments Show less

• Assessing training needs and establishing learning objectives in the client’s organisational context• Carrying out and marking placement tests (written and oral) and regular diagnostic progress and end of course tests. • Planning, preparing and designing courses and lessons, selecting and sequencing appropriate materials, resources, methods and techniques according to the course type• Delivering business English courses in a variety of contexts: giving a report or a formal… Show more • Assessing training needs and establishing learning objectives in the client’s organisational context• Carrying out and marking placement tests (written and oral) and regular diagnostic progress and end of course tests. • Planning, preparing and designing courses and lessons, selecting and sequencing appropriate materials, resources, methods and techniques according to the course type• Delivering business English courses in a variety of contexts: giving a report or a formal presentation, controlling a discussion and negotiating conditions, offering feedback at the work place, dealing with misunderstandings or difficult clients, handling customer complaints Show less

Master'S Degree, Training Of Trainers

Master'S Degree, Management And Business Communication

Bachelor'S Degree, Communication And Public Relations