Raphael Vannitsen Email & Phone Number

Bruxelles Et Périphérie

Brussels

As Head of Business Development (Retail Mass clients), I'm in charge of elaborating the vision and of defining & executing the transformation roadmap. I'm also responsible to maintain and develop the Retail distribution model (mass clients), and to deliver enablers to optimize sales performances. Finally, as Head of Daily Banking Sales, I'm in charge of.

Belgium Netherlands

ING Belgium is migrating (products and channels) onto the ING Dutch IT platform, while a new common target value proposition (product & services) is being defined and introduced to both Dutch and Belgian ING customers.In this context, I'm responsible for the Commercial and Operational readiness of ING Bank Belgium & Netherlands (Retail clients): - Identify.

Belgique

- Development of the Business consulting practice (tooling, methodology, way of working, craftsmanship) - People development and coaching – team of 10 senior Business consultants- Develop partnerships with external business consulting companies

Belgique Hollande

Responsible for the cross border “One way of working and shared organization” programo Ensure the Agile way of working is implemented identically in both Belgium and Netherlands, and that tools, instrument and processes required to support it are available, and are used in the same way through the entire cross border organization (QBR process, Obeya, OKR.

Brussels Area, Belgium

Director of the Retail strategic transformation program.Scope of responsibility:1. Responsible to deliver the Retail transformation strategy at ING:- Define the strategy of the new distribution model (servicing and advice) of ING Retail, break it down in concrete deliverables and deliver them (new operating model (new functions, new way of working.

Brussels Area, Belgium

As Business Development Manager, I'm responsible for overall coordination/organisation of central activities within the Retail segment. And this, in order to evaluate, organize, develop and enhance our position as bank for private individuals, independent professions and small companies, in close collaboration with his/her colleagues of General, Personal.

Brussels Area, Belgium

• Head of Business Support (Operations and IT) at ING Private Banking Belgium with direct report to the COO. Responsible of the IT evolution strategy, the definition, the organization and the follow up of operational.
• Functional & Technical Helpdesk
• Operational support (order management, contract management)
• IT evolution (IT strategy of ING Private Banking Belgium, project definition, project follow up)
• Trading DeskSpecialties:- Securities (product and operations) - Private Banking (commercial and operational side) - People Management - Project Portfolio Management (IT)

Assignment: - ING Solution Delivery Center Channels Retail, BelgiumRole: - Requirement and Project Manager In charge of projects initiation and follow up within the Solution Delivery Center Channels Retail IT. Main project: - Implementation of a New Security Layer for secured transactional Website.Sector of activity: - IT – Distribution - e-channels

Assignment: - ING Private Banking, Belgium – Solution Delivery CenterRole: - Business expert/Account Manager: In charge of projects initiation and follow up within the ING Private Banking IT competence center. Proposition of strategy orientations from current business and IT structure. Main projects: MiFID implementation, Risk and Return tool.

Sector of activity: IT / Financial reporting – Regulatory reporting, IFRS, Risk measurement, Basel II

Sector of activity: IT – Core Banking system

Master Of Science (Msc)

Masters In Management Specializing In Entrepreneurship

Civil Ingeneer