Raj Veer Email & Phone Number
Who is Raj Veer? Overview
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Raj Veer is listed as Team Lead at Okko Global, a company with 5 employees, based in Chandigarh, India, India. AeroLeads shows a matched LinkedIn profile for Raj Veer.
Raj Veer previously worked as Team Leader at Ienergizer and Subject Matter Expert at Policybazaar.Ae.
Email format at Okko Global
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About Raj Veer
Welcome to my LinkedIn profile! I am Rajveer, Handling sales & services team with a passion for providing exceptional customer service. With a strong focus on resolving complaints and escalations, I take pride in turning challenging situations into positive experiences.
Raj Veer's current company
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Raj Veer work experience
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Team Leader
Leading a team of 20+ agents who handle inbound customer calls, ensuring they provide effective solutions to customer queries.Managing customer escalations promptly and effectively to ensure customer satisfaction.Conducting regular audits of team members' calls to ensure compliance with quality standards and identify areas for improvement.Creating and.
Subject Matter Expert
- Led a team of 32 members handling customer queries and complaints via inbound calls, emails, and chats- Ensured high levels of customer satisfaction through effective query resolution and complaint management- Provided comprehensive guidance and training to a team of travel insurance sales representatives andmonitored sales performance and provided.
Senior Customer Service Executive
- Handled customer refund queries and processed refund transactions- Managed customer complaints and escalations- Addressed senior-level customer calls and complaints- Resolved customer complaints on social media platforms
Customer Service Specialist
- Collected documents from customers for insurance policy issuance- Processed policies through the insurance portal or sent required information via email to the insurance company- Managed travel insurance A to Z process (policy sale to refund) and handled social media complaints- Maintained daily team data and records
Sales Associate
Actively engaged with potential customers to promote and sell extended warranties on home appliances.Conducted outbound calls to reach out to prospective customers and generate sales leadsBuilt andmaintained strong customer relationships by addressing inquiries, providing accurate information, andresolving concerns.Collaborated with team members to share.
Frequently asked questions about Raj Veer
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What company does Raj Veer work for?
Raj Veer works for Okko Global.
What is Raj Veer's role at Okko Global?
Raj Veer is listed as Team Lead at Okko Global.
Where is Raj Veer based?
Raj Veer is based in Chandigarh, India, India while working with Okko Global.
What companies has Raj Veer worked for?
Raj Veer has worked for Okko Global, Ienergizer, Policybazaar.Ae, Policybazaar Uae, and Teleperformance.
How can I contact Raj Veer?
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