René D. Verna Email & Phone Number

Manhattan Ny

New York, New York

New York, New York

Newar Liberty International Airport

Responsible for the Dollar Thrifty Automotive Group Division

Newark Liberty International Airport

•3rd highest ranked manager out of 12 overseeing the largest and most vital operation in the New York Zone.•Promoted to Compliance Manager and Revenue Manager in May 2014.•Led the Branch to a Green Audit for compliance with Hertz policies and procedures in August 2014. (inside ranking index Green=Exceptional, Yellow=Satisfactory, Red=Fail.)•Three consecutive months with 5% or more increase in Year over Year Total Revenue Improvement. (May, June, July)•Ranked top 20 Hertz airport locations in the world.•2nd Airport to launch project North Star as a rebranding model to become the “Fastest, Easiest and most Valued retail brand in the World.”•Serve as a leader and a linchpin for all Sales and Customer Service loyalty programs, projects, goals, initiatives and expectations.•Responsible for following price indicators through the study of past market data, utilization and volume.•In charge of executing strategies to increase market share.•Ensure Training Matrix is followed.•Take ownership of learning process and developing management skills to qualify for promotion to the next level.•Assign special Process Excellence projects to all Location Managers.•Conduct monthly Managers' Meeting to check on progress and to revisit expectations.

New York City

•Responsible for meeting and exceeding annual business plan.•Responsible for creating a seamless Daily Operational Plan.•Ranked in top 3% year to date in SRPD (inside sales index), Customer Service and Revenue Growth in the Area.•Manage and lead a team of 13 at the second largest branch in Manhattan.•Develop, Train, Lead and Direct Marketing strategies to increase market share.•Manage payroll, budgets and expense accounts.•Oversee a fleet of 250 cars.Operation of 11 million in Total Revenue and over 2.5 million in Annual Profits.•Conduct and Track face to face sales to obtain new accounts.•Part of Lighthouse Innovative Operations to help implement new systems at an Area and a Branch Level in Manhattan.•Responsible for educating and projecting operating statements results based on current and past historical business flow.

Ardsley, Sleepy Hollow, West Point, New Windsor, White Plains,

•Responsible for all facets of the operation for two different locations. Branch operations emcompassed a full scope of business-sale, employee development, hiring, maintaining fleet, and Customer Service.•Ranked in the 10% of the NY group over 130 branches which is the second most profitable group in the company.•Currently hold the record for Net Profits for the Hudson Valley Region $607 per car.•Ranked #1 in the Area -Fleet Growth, Profits, Retention and Customer Satisfaction.•Hired as a Management Trainee in Ardsley; promoted to Assistant Manager in 15 Months, then promoted to Branch Manager a year later.•Promoted back to White Plains as a Branch Manager after 15 months to oversee two locations, a team of 7 employees, and a fleet of 200 cars.•Aggressively worked with local Dealerships, Body Shops, and Corporate Accounts to gain business and build long term relationships.•Won two major accounts from the competition. Hyatt Summerfield Suites from Avis and Smith Cairns Ford from Hertz.•Promoted 7 employees as a Branch Manager.•Responsible for creating and executing Daily Operational Plan for both branches.