Specialties: MBA, CISA, PMP, Project Management, ITIL, Quality ManagementI have broad experience in service management, change management, project management, operations management, quality assurance and have worked in both project and operational environments in large organizations.• Managed infrastructure service delivery for business critical ERP applications. Built and maintained close relationships with business and application owners so that service initiatives and business impact knowledge can be applied to change decisions.• Worked on process improvement, implementing best practices in project process and product controls. Managed and supervised the enterprise’s change management authorization process and reviewed critical changes in the operation process.• Experienced in Supplier Development and development of outsourced Service Partners.• Worked in high volume manufacturing operations with experience in end to end supply chain process and ERP system management.
Listed skills include Pmp, Project Management, Business Process, Vendor Management, and 26 others.