RV Mobile Rescues was born out of a love for RVing and a desire to make the journey less stressful for other RV enthusiasts. I have over 20 years experience in the freight forwarding industry, lending to heavily centered troubleshooting processes, data tracking, analysis and customer service. I am a military brat and love seeing our beautiful country and meeting people on the road. We specialize in: A/C Repair, cleaning & install; roof, window, seal service; black & grey tank cleaning; solar install & serviceDiscounts offered for Military and First Responders*Please note that we do not repair/service propane systems or devices in line.

Currently working on acrylic paintings, diorama, and polymer clay crafts.Available for commission projects.

• Schedule transport arrangements for customer cargo via air freight, ocean freight, road or rail transport.o Coordinate with company approved vendors to schedule bookings.• Create documentation to accompany shipment to final destination. • Review all paperwork for accuracy.• Transmit data to US customs per guidelines and regulations.• Liaise with US customs on matters of customer documentation.• Email travel documentation to customers, to include overseas offices or agents for pre-clearance.• Track customer deliveries to final destination.• Report delays or exceptions to customers.• Research transport options that will maximize budgets and profitability.• Generate and distribute reporting and analytics for customer shipments.• Update internal reporting and analytics for operational workloads.

• Schedule travel arrangements for customer cargo via air freight, ocean freight, or road transport.• Create export documentation to accompany cargo to final destination. • Review all transport paperwork for accuracy.• Apply for licenses per import country requirements.• Transmit export data to US customs when required per regulations.• Email cargo travel documentation to the customer, oversea office or forwarding agent for pre-clearance.• Track cargo to final destination and report any delays or exceptions back to the customer.• Research transport options that will maximize transport budget.• Create, update and distribute customer reports on cargo status.

• Review customer shipment documents:o Verify accuracy of shipmento Confirm shipment is compliant with all federal regulations prior to submission.o Shipment values varied from $1 to over $1B USD. • Compile all data and reporting for submission to US customs.• Transmit shipment data to customs. • Liaise with US customs on matters of shipment documentation.• Track shipments to final destination and report delays or exceptions to customers.• Communicate with customers, vendors and coworkers to determine shipment costs and budget.• Prepare shipment paperwork for auditing.• Enter transport status in a real-time data and analytics system for customer accessibility.• Supervise and assist a team of 8 for above related issues. o Compile reporting and analytics on daily team performanceo Conduct team collaborations to develop executable processes to increase better business outcomes

• Create printed marketing literature for client distribution.o Flyers and broacherso Save the date correspondenceo Leave behind custom trip cards for family memberso Custom luggage tags• Communicate with vendors to complete orders by projects deadlines. • Develop and execute creative ideas for sales incentives.o Print press documentationo Mass emails to customers • Purchased products for company promotions.• Program and design custom websites.o Customer registrationso Event surveyso Event RSVPs o Customer reporting portals.o Internal reporting and analytics portals.o Internal auditing portals for client accounts.• Provide administrative support for a staff of 10.o IT related issueso Handling of mailo Printing of documentationo Shipping and receiving

• Acted as gatekeeper for office staffo Screen incoming callso Visitor check-in and guidance o Sorting, organize and distribute mail o Coordinate and schedule meetingso Schedule company eventso Coordinate, schedule and book travel for office. • Supported staff of 20 employeeso Engineering staffo Sales staffo Proposals and RFP/RFI staff• Update sales reporting and funnels to forecast monthly profitability. • Provide additional support for two other Senior Executive Admins and reception.