Rwad Sror Email & Phone Number

Sydney, New South Wales, Australia

• Ensuring customers’ accounts are corrected in a timely manner, where an error has been identified.• Recreation of client accounts using unit prices on Excel to accurately reflect unit and balance components, and remediate clients for any loss of units due to third party error.• Working collaboratively within the team to drive overall team success and improve customer outcomes.• Supporting other parts of the business including our advisers and employers with any fee refund requests, accounts allocations and contribution reporting inquiries.• Providing insights and recommendation to drive a continuous improved cultureKey Achievements:- Provided feedback and solutions for system and process improvement through trend analysis and communication with relevant internal stakeholders.

Sydney, New South Wales, Australia

• The accurate and timely processing of all work requests, with work queues completed each day.• Taking active steps to ensure fellow team members, Team Leaders and Managers are kept informed of any issues which may prevent the team reaching service standards.• Pro-actively finding creative solutions for system/service issues.• Taking ownership and responsibility for enquiries (and any subsequent process responsibilities) received from clients and colleagues.Key Achievements:- My fast learning skills helped adapt with the new process that was updated as a result of an industry legislation change. Provided support to my colleagues during the change through acting as the team coach four months after joining the company Aug – Sep 2021.- Actively contributed to meetings for management and technical teams to develop automation solutions that helped reduce processing times while maintaining a high level of accuracy.

Sydney, New South Wales, Australia

Australia

Tasks:• Prepared the Fringe Benefits Tax (FBT) liability data related to the council fleet.• Worked on council’s Business Activity Statement (BAS) report and ensured the reconciliation between the generated report and the GST general ledger balances.• Undertook analysis of shifts made in land value rates between 2016 & 2019 base date to ensure new rate values are calculated effectively.• Processed daily electronic payments received from various sources into the Pathway system.• Undertook reconciliations, analysis & audits of various Ledger accounts focusing on land rates, GST compliance & sundry payments both for daily purposes and financial reporting requirements.• Matched accounts payable invoices in Tech 1 system for EFT payment runs• Oversaw the integration between Pathway and Tech1 systems through daily trial balance of general ledger and sub-ledgers.Key Achievements:Analysed payroll deduction reporting that is used for payments and improved process through my knowledge of Excel thus enabling the final report to be produced at a faster rate by 2 hours.

Erbil, Iraq

Accountant Feb 2018 – May 2019Al Ard Al-Salba (Iraqi air conditioner dealership) Erbil, IraqTasks:• Responsible for full cycle financial accounting inclusive of accounts receivable, accounts payable, bank reconciliation and payroll • Worked closely with internal and external auditors for monthly, quarterly and annual reporting • Managed month end closing of books and transactions including accruals and amortisation of pre-payments• Conducted stocktakes of `on hand’ inventory in addition to cash count• Supported the warehouse team in following up and settling stock take differences• Managed fixed assets register and monthly depreciation entriesKey Achievements:My eye for details helped me track and correcting an old entry which saved the company a $200,000+ USD.

Damascus,Syria

Tasks:● Directed warehouse team in performing warehouse operations to achieve a faster pace in issuing and receiving materials whilst maintaining the quality of operations● Oversaw stock inventories and placed orders ● Reported material transactions to management ● Provided a system for identifying slow moving and outdated stock to move out old items and increase warehouse storage space ● Followed up stock take processKey Achievements:Insured the proficiency of issuing batteries by marking all the batteries in the warehouse by date to issue them by FIFO which resulted an increase in battery performance.

Damascus,Syria

Tasks: ● Monitored cash flow and controlled accounts payable and accounts receivable ● Prepared bank reconciliations ● Processed payroll an ad hoc HR tasks including employee attendance ● Managed cash payments and receipts ● Handled local procurement, logistics of imports and inventory in warehouseKey Achievements:Upgraded the financial database from using MS Excel to automated accounting creating chart of accounts and ensuring the accuracy, efficiency, and timely flow of requested financial data.

Adra,Syria

● Processed sales and purchases ● Managed vendor and customer accounts● Monitored and recorded company’s expenses and accounting entries.● Performed general office duties and administrative tasksKey Achievement:Implemented checking measures for ensuring the maximum quality and accuracy of entries.