Richard Waldron

Richard Waldron Email and Phone Number

Internal Auditor @ State Farm
1 State Farm Plaza Bloomington, IL 61701 United States
Richard Waldron's Location
Greater Phoenix Area, United States, United States
Richard Waldron's Contact Details

Richard Waldron work email

Richard Waldron personal email

n/a
About Richard Waldron

Proficient IT Auditor with over three years of related experience in information security principles and compliance, internal controls, IT Risk management, IT General, and Application Control Testing. Work performed has included internal control testing (SOX), HIPAA Compliance reviews, walkthroughs, audit readiness, follow-up, and test of controls. Seasoned with firsthand experience in implementing various functions in IT Audit Engagements, Information Security Risk Assessments, Project Management, Project Planning, and Cross-functional Collaborations. Skilled in leveraging technical knowledge in the implementation of productivity tools and sophisticated business tools to foster productivity.Tools: ServiceNow, Microsoft Office 365, Archer, SQL, SharePointDegreesMaster's in Information AssuranceBachelor's Management Information SystemsCertifications ISACA IT Risk FundamentalISACA Certified Information Systems Auditor (CISA)*(*) In Progress

Richard Waldron's Current Company Details
State Farm

State Farm

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Internal Auditor
1 State Farm Plaza Bloomington, IL 61701 United States
Website:
statefarm.com
Employees:
10
Company email:
info@jhannahco.com
Richard Waldron Work Experience Details
  • State Farm
    Internal Auditor
    State Farm Sep 2022 - Present
    Bloomington, Illinois, Us
  • State Farm
    Technical Systems Support
    State Farm Feb 2020 - Present
    Bloomington, Illinois, Us
    ∙Boosted efficiency of Tech Support (2500 weekly service calls went down to zero) by coming up with a knowledge item that addressed this specific issue.∙Raised internal client’s satisfaction through shorter hold times and faster problem resolution, by getting out of my comfort zone and assisting other departments with their technical issues.∙Deliver a customer satisfaction rate of 94% with 175+ calls/chats per week.∙Maintain the first call resolution department goal of 84%.
  • State Farm
    Claims Risk Analyst
    State Farm May 2015 - Feb 2020
    Bloomington, Illinois, Us
    ∙Conducted internal reviews on claim files to ensure proper compliance and operating procedures.∙Mitigated risks by leveraging knowledge about regulations and policy coverage while investigating claims∙Improved customer claim experience as tech liaison, demonstrating new technical solutions, improving process efficiency
  • Cyfendry
    It Auditor
    Cyfendry Aug 2021 - Feb 2022
    Plano, Texas, Us
    ∙Assisted in providing SOX technical research to identify updates, guidance and interpretation of the regulations∙Introduced remedies to address the risks stemming from interface control deficiencies∙Complied IT general controls with NIST 800-53, COSO, and COBIT best practices and audit guidelines∙Validated information security controls are correctly implemented, through testing for operational design and effectiveness

Richard Waldron Skills

Javascript Html5 Css Visual Basic Visual Studio Microsoft Office Microsoft Excel Access

Richard Waldron Education Details

  • Regis University
    Regis University
    Information Assurance Specialization In Policy Management
  • Newman University
    Newman University
    Management Information Systems

Frequently Asked Questions about Richard Waldron

What company does Richard Waldron work for?

Richard Waldron works for State Farm

What is Richard Waldron's role at the current company?

Richard Waldron's current role is Internal Auditor.

What is Richard Waldron's email address?

Richard Waldron's email address is ri****@****arm.com

What schools did Richard Waldron attend?

Richard Waldron attended Regis University, Newman University.

What are some of Richard Waldron's interests?

Richard Waldron has interest in Poverty Alleviation.

What skills is Richard Waldron known for?

Richard Waldron has skills like Javascript, Html5, Css, Visual Basic, Visual Studio, Microsoft Office, Microsoft Excel, Access.

Who are Richard Waldron's colleagues?

Richard Waldron's colleagues are Robert Dunn, Dan Garcia, Jacory Cleveland, Kelley Campopiano, Tonimarie Salvi, Denia Orellana, Delores Jenkins.

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