Richard Bryant

Richard Bryant Email and Phone Number

Director of Product and Implementation @ TempoTrip
Templeton, CA, US
Richard Bryant's Location
Templeton, California, United States, United States
About Richard Bryant

Technical savvy, customer centric, self-motivating Travel Industry Professional with 30 years of experience in endeavors focused on customer sales and service, travel technology, product management, business development, operations, implementations, deployment and adoption, and solution consulting. Skills:-Strong understanding of travel industry from TMC/Agency, Corporate, 3rd Party, and Supplier point of view-Knowledgeable with multiple GDS systems-Competent in managing multiple large customers, developing and implementing sales -Skillful at establishing and maintaining productive customer relationships -Customer focused driven-Proficient in bridging technical and operation subject matter with a non-technical audience -Able to work with all levels of management-Solid leadership and organizational abilities -Excellent interpersonal and people skills-Experienced working within and leading geographically dispersed teams-Strength to work in a fast pace environment -Exceptional computer and Internet skills-Effective presenter, communicator, and evangelist-Divergent thinker with strong problem solving skills -Ability to continually maintain a high standard of work in a pressured environment-Strategic vision balanced by depth and breadth of tactical experience

Richard Bryant's Current Company Details
TempoTrip

Tempotrip

View
Director of Product and Implementation
Templeton, CA, US
Website:
tempotrip.com
Employees:
7
Richard Bryant Work Experience Details
  • Tempotrip
    Director Of Product And Implementation
    Tempotrip
    Templeton, Ca, Us
  • Travelport
    Customer Success Manager
    Travelport Jul 2023 - Present
  • Sabre Corporation
    Account Director - Strategic Airline Accounts
    Sabre Corporation Mar 2021 - May 2023
    Remote
  • Travelport
    Account Manager Stategic Accounts
    Travelport Jan 2019 - Feb 2021
    Remote
  • Travelport
    Sales Support Manager
    Travelport Jul 2016 - Dec 2018
    Remote
  • Unit4
    Travel Implementation Consultant
    Unit4 Aug 2015 - Jul 2016
    Field Based
    Travel Implementation Consultant and provided strategic oversight throughout the implementation lifecycle. The role required the consultant to be an expert in the analyzing and understanding business needs, gathering requirements, architecting solutions, configure, validate and support the deployment. Involved in the ongoing support of Unit4 clients, and the role also had opportunities to provide value- added consulting services to enable clients to adapt to changes needs.
  • Travelport
    Sr Mgr, Product Management Marketing
    Travelport Oct 2012 - Jan 2015
    Pismo Beach, Central California Coast
    Managed the product marketing side of Point of Sale Product Management being responsible for customer demos and presentations, channel training and support, Product Advisories and customer support tools, articulating customer and Regional Product requirements to Product Owners. Role was expanded in 2014 across the Travelport point of sale tools which included Travelport Smartpoint, Universal Desktop, and Viewtrip.com.Throughout 2013 and 2014, continued to support large customer implementations for Travelport Smartpoint and Universal Desktop, assisting implementation team with troubleshooting, support and training for Universal Desktop with Flight Centre Canada and AAA/CAA, and deployment and adoption for large Americas customers with Travelport Smartpoint.
  • Travelport
    Sr. Manager, Product Managementt
    Travelport 2009 - Oct 2012
    Greater Chicago Area; San Luis Obispo California.
    Global Product Management Team member as a Product Owner for Travelport Universal Desktop handling Universal Profile, Universal Desktop Workflow, Rules engine, and SDK. Core member of Product Team heavily involved with supporting the selling, deployment, implementation, and training of Universal Desktop to high profile customers such as Flight Centre Retail globally. Involved with global customer, 3rd Party, and Supplier customers for pre and post sales consultancy, support and troubleshooting, understanding customer requirements, and articulating those to development and UX and other Product Owners, assisted with implementation, onsite support, and consulting for extended periods of time for large global customers.
  • Travelport (Galileo International Owned By Cendant)
    Sr Manager, Technical Services
    Travelport (Galileo International Owned By Cendant) 2008 - 2009
    Greater Chicago Area
    Worked under the Traveloport Development Team managing a small team of five contractor employees based in Kolkata, India as part of Travelport Traversa services. Provided technical support and implementation services to Travelport and customers and liaised with Development team for defect and enhancement prioritization requirements.
  • Travelport
    Sr Manager Professional Services
    Travelport 2004 - 2008
    Greater Chicago Area
    Managed a team of 12 people based across the U.S., providing services across several functions including Desktop/Networking solutions, Travelport corporate booking tool sales and account management, GlobalWare back office, and API sales & consultancy for the Americas Region. Developed a process for customer billing and employee time tracking leveraging existing help desk support software.Individual contribution was Sales Engineer, providing customer demonstrations and sales presentations throughout Travelport Americas Region, onsite at customer locations, at company office locations, as well as trade shows and conferences. Provided pre and post sales operational and technical consulting. Provided sales and consulting for Galileo XML, Galileo Web Services, Galileo IDS, and Travelport corporate booking tools. Assisted Sales with new customer acquisitions and customer renewals for TMCs, 3rd Party partners, and some Supplier customers. Assisted sales with answering RFPs.
  • Travelport
    Account Manager
    Travelport 1998 - 2004
    Greater Chicago Area
    Account Management for the Midwest Region based out of Chicago. Managed medium and large sized agency customers and TMCs in Illinois, Wisconsin, Iowa, Minnesota, Indiana, Nebraska, and Michigan, such as Fox World Travel, Travel and Transport, AAA clubs as well as American Express and CWT call centers.Responsibilities included understanding of customer needs, technology consulting, operational support, implementation and adoption of new products and services, escalation of issues, product demonstrations, identified business opportunities. Assisted Sales with customer contract renewals.
  • Travelport
    Regional Training Specialist
    Travelport 1997 - 1998
    Greater Chicago Area
    Delivered onsite and classroom training for agency customers throughout the Midwest Region. Supported training for current customers as well as conversion customers. Delivered training for GDS solutions, new solutions, beta programs, and technical training such as Rules and Scripting.
  • Uniglobe Professional Travel
    Operations Manager
    Uniglobe Professional Travel 1996 - Feb 1997
    Greater Chicago Area
    Managed operations for one of the largest Uniglobe Agencies in North America. Agency had corporate focus with several on-sites and many STPs. Managed day to day operations of agency, staff issues, and customer relations. Assisted with sales presentation to prospective customers and answering RFPs.
  • Travel Express
    Travel Consultant
    Travel Express 1993 - 1996
    Fresno, California Area
    Managed leisure and corporate travel, created sales and marketing materials, made sales calls, answered RFPs, worked with corporate advisory boards and local aviation department working to promote Fresno Air Terminal. Created and produced monthly agency newsletter.
  • Beck And Duke Travel
    Travel Consultant
    Beck And Duke Travel Jul 1990 - Mar 1993
    Fresno, California Area
    Travel agent handling corporate and leisure travel. Created sales and marketing materials, answered RFPs, and made sales calls to corporate customers. Hired as agency Apollo coordinator to handle scripts and computer configuration.
  • Thomas Cook/Fashion Fair Travel
    Travel Consultant/Assistant Manager
    Thomas Cook/Fashion Fair Travel Jun 1985 - Jun 1990
    Fresno, California Area
    Started as travel agent in a leisure focused mall agency with 5 branch offices all in malls. Became the technical and Apollo coordinator for all 5 offices and managed installation of Windows based desktop in all offices. Responsible for writing agency scripts and CustomCheck rules. Became Assistant Manager, answered RFPs, created sales presentations and made sales calls to corporate customers. Taught as instructor at Thomas Cook Travel/Fashion Fair Travel School through Fresno City College.

Richard Bryant Skills

Travel Technology Travel Management Galileo Gds Product Management E Commerce Gds Systems Online Travel Strategic Partnerships Business Travel Account Management Professional Services Airlines Web Services Saas Leisure Tourism Technical Sales Consulting Amadeus Leisure Travel Customer Demos Process Consulting Consultative Sales Professional Agile Project Management Ticketing Sales Revenue Analysis Apollo Gds Worldspan Certified Travel Consultant Pragmatic Marketing Certification Pre/post Sales Engineers Management Contract Negotiation B2b Business Development Micosoft Office Jira Fiddler Agile Methodologies Crm Leadership New Business Development Product Marketing Strategic Planning Business Analysis Information Technology Information Technology Training Customer Relationship Management

Richard Bryant Education Details

  • Institute Of Certified Travel Agents
    Institute Of Certified Travel Agents
    Travel Management Program
  • Clovis High School
    Clovis High School
  • Fresno City College
    Travel Agent Training Program

Frequently Asked Questions about Richard Bryant

What company does Richard Bryant work for?

Richard Bryant works for Tempotrip

What is Richard Bryant's role at the current company?

Richard Bryant's current role is Director of Product and Implementation.

What is Richard Bryant's email address?

Richard Bryant's email address is ri****@****hoo.com

What is Richard Bryant's direct phone number?

Richard Bryant's direct phone number is +163087*****

What schools did Richard Bryant attend?

Richard Bryant attended Institute Of Certified Travel Agents, Clovis High School, Fresno City College.

What are some of Richard Bryant's interests?

Richard Bryant has interest in Social Services, Kayaking, New Technology, Community Volunteering, Gardening, Environment, Scuba Diving, Photography, Hiking, Surfing.

What skills is Richard Bryant known for?

Richard Bryant has skills like Travel Technology, Travel Management, Galileo, Gds, Product Management, E Commerce, Gds Systems, Online Travel, Strategic Partnerships, Business Travel, Account Management, Professional Services.

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