Richard Bryant Email & Phone Number

Templeton, CA, US

Remote

Remote

Remote

Field Based

Travel Implementation Consultant and provided strategic oversight throughout the implementation lifecycle. The role required the consultant to be an expert in the analyzing and understanding business needs, gathering requirements, architecting solutions, configure, validate and support the deployment. Involved in the ongoing support of Unit4 clients, and.

Pismo Beach, Central California Coast

Managed the product marketing side of Point of Sale Product Management being responsible for customer demos and presentations, channel training and support, Product Advisories and customer support tools, articulating customer and Regional Product requirements to Product Owners. Role was expanded in 2014 across the Travelport point of sale tools which.

Greater Chicago Area; San Luis Obispo California.

Global Product Management Team member as a Product Owner for Travelport Universal Desktop handling Universal Profile, Universal Desktop Workflow, Rules engine, and SDK. Core member of Product Team heavily involved with supporting the selling, deployment, implementation, and training of Universal Desktop to high profile customers such as Flight Centre.

Greater Chicago Area

Worked under the Traveloport Development Team managing a small team of five contractor employees based in Kolkata, India as part of Travelport Traversa services. Provided technical support and implementation services to Travelport and customers and liaised with Development team for defect and enhancement prioritization requirements.

Greater Chicago Area

Managed a team of 12 people based across the U.S., providing services across several functions including Desktop/Networking solutions, Travelport corporate booking tool sales and account management, GlobalWare back office, and API sales & consultancy for the Americas Region. Developed a process for customer billing and employee time tracking leveraging.

Greater Chicago Area

Account Management for the Midwest Region based out of Chicago. Managed medium and large sized agency customers and TMCs in Illinois, Wisconsin, Iowa, Minnesota, Indiana, Nebraska, and Michigan, such as Fox World Travel, Travel and Transport, AAA clubs as well as American Express and CWT call centers.Responsibilities included understanding of customer.

Greater Chicago Area

Delivered onsite and classroom training for agency customers throughout the Midwest Region. Supported training for current customers as well as conversion customers. Delivered training for GDS solutions, new solutions, beta programs, and technical training such as Rules and Scripting.

Greater Chicago Area

Managed operations for one of the largest Uniglobe Agencies in North America. Agency had corporate focus with several on-sites and many STPs. Managed day to day operations of agency, staff issues, and customer relations. Assisted with sales presentation to prospective customers and answering RFPs.

Fresno, California Area

Managed leisure and corporate travel, created sales and marketing materials, made sales calls, answered RFPs, worked with corporate advisory boards and local aviation department working to promote Fresno Air Terminal. Created and produced monthly agency newsletter.

Fresno, California Area

Travel agent handling corporate and leisure travel. Created sales and marketing materials, answered RFPs, and made sales calls to corporate customers. Hired as agency Apollo coordinator to handle scripts and computer configuration.

Fresno, California Area

Started as travel agent in a leisure focused mall agency with 5 branch offices all in malls. Became the technical and Apollo coordinator for all 5 offices and managed installation of Windows based desktop in all offices. Responsible for writing agency scripts and CustomCheck rules. Became Assistant Manager, answered RFPs, created sales presentations and.

Certitifed Travel Counselor (Ctc), Travel Management Program

Education record

Travel Agent Training Program