Richard Bryant Email and Phone Number
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Technical savvy, customer centric, self-motivating Travel Industry Professional with 30 years of experience in endeavors focused on customer sales and service, travel technology, product management, business development, operations, implementations, deployment and adoption, and solution consulting. Skills:-Strong understanding of travel industry from TMC/Agency, Corporate, 3rd Party, and Supplier point of view-Knowledgeable with multiple GDS systems-Competent in managing multiple large customers, developing and implementing sales -Skillful at establishing and maintaining productive customer relationships -Customer focused driven-Proficient in bridging technical and operation subject matter with a non-technical audience -Able to work with all levels of management-Solid leadership and organizational abilities -Excellent interpersonal and people skills-Experienced working within and leading geographically dispersed teams-Strength to work in a fast pace environment -Exceptional computer and Internet skills-Effective presenter, communicator, and evangelist-Divergent thinker with strong problem solving skills -Ability to continually maintain a high standard of work in a pressured environment-Strategic vision balanced by depth and breadth of tactical experience
Tempotrip
View- Website:
- tempotrip.com
- Employees:
- 7
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Director Of Product And ImplementationTempotripTempleton, Ca, Us -
Customer Success ManagerTravelport Jul 2023 - Present -
Account Director - Strategic Airline AccountsSabre Corporation Mar 2021 - May 2023Remote -
Account Manager Stategic AccountsTravelport Jan 2019 - Feb 2021Remote -
Sales Support ManagerTravelport Jul 2016 - Dec 2018Remote -
Travel Implementation ConsultantUnit4 Aug 2015 - Jul 2016Field BasedTravel Implementation Consultant and provided strategic oversight throughout the implementation lifecycle. The role required the consultant to be an expert in the analyzing and understanding business needs, gathering requirements, architecting solutions, configure, validate and support the deployment. Involved in the ongoing support of Unit4 clients, and the role also had opportunities to provide value- added consulting services to enable clients to adapt to changes needs. -
Sr Mgr, Product Management MarketingTravelport Oct 2012 - Jan 2015Pismo Beach, Central California CoastManaged the product marketing side of Point of Sale Product Management being responsible for customer demos and presentations, channel training and support, Product Advisories and customer support tools, articulating customer and Regional Product requirements to Product Owners. Role was expanded in 2014 across the Travelport point of sale tools which included Travelport Smartpoint, Universal Desktop, and Viewtrip.com.Throughout 2013 and 2014, continued to support large customer implementations for Travelport Smartpoint and Universal Desktop, assisting implementation team with troubleshooting, support and training for Universal Desktop with Flight Centre Canada and AAA/CAA, and deployment and adoption for large Americas customers with Travelport Smartpoint. -
Sr. Manager, Product ManagementtTravelport 2009 - Oct 2012Greater Chicago Area; San Luis Obispo California.Global Product Management Team member as a Product Owner for Travelport Universal Desktop handling Universal Profile, Universal Desktop Workflow, Rules engine, and SDK. Core member of Product Team heavily involved with supporting the selling, deployment, implementation, and training of Universal Desktop to high profile customers such as Flight Centre Retail globally. Involved with global customer, 3rd Party, and Supplier customers for pre and post sales consultancy, support and troubleshooting, understanding customer requirements, and articulating those to development and UX and other Product Owners, assisted with implementation, onsite support, and consulting for extended periods of time for large global customers. -
Sr Manager, Technical ServicesTravelport (Galileo International Owned By Cendant) 2008 - 2009Greater Chicago AreaWorked under the Traveloport Development Team managing a small team of five contractor employees based in Kolkata, India as part of Travelport Traversa services. Provided technical support and implementation services to Travelport and customers and liaised with Development team for defect and enhancement prioritization requirements. -
Sr Manager Professional ServicesTravelport 2004 - 2008Greater Chicago AreaManaged a team of 12 people based across the U.S., providing services across several functions including Desktop/Networking solutions, Travelport corporate booking tool sales and account management, GlobalWare back office, and API sales & consultancy for the Americas Region. Developed a process for customer billing and employee time tracking leveraging existing help desk support software.Individual contribution was Sales Engineer, providing customer demonstrations and sales presentations throughout Travelport Americas Region, onsite at customer locations, at company office locations, as well as trade shows and conferences. Provided pre and post sales operational and technical consulting. Provided sales and consulting for Galileo XML, Galileo Web Services, Galileo IDS, and Travelport corporate booking tools. Assisted Sales with new customer acquisitions and customer renewals for TMCs, 3rd Party partners, and some Supplier customers. Assisted sales with answering RFPs. -
Account ManagerTravelport 1998 - 2004Greater Chicago AreaAccount Management for the Midwest Region based out of Chicago. Managed medium and large sized agency customers and TMCs in Illinois, Wisconsin, Iowa, Minnesota, Indiana, Nebraska, and Michigan, such as Fox World Travel, Travel and Transport, AAA clubs as well as American Express and CWT call centers.Responsibilities included understanding of customer needs, technology consulting, operational support, implementation and adoption of new products and services, escalation of issues, product demonstrations, identified business opportunities. Assisted Sales with customer contract renewals. -
Regional Training SpecialistTravelport 1997 - 1998Greater Chicago AreaDelivered onsite and classroom training for agency customers throughout the Midwest Region. Supported training for current customers as well as conversion customers. Delivered training for GDS solutions, new solutions, beta programs, and technical training such as Rules and Scripting. -
Operations ManagerUniglobe Professional Travel 1996 - Feb 1997Greater Chicago AreaManaged operations for one of the largest Uniglobe Agencies in North America. Agency had corporate focus with several on-sites and many STPs. Managed day to day operations of agency, staff issues, and customer relations. Assisted with sales presentation to prospective customers and answering RFPs.
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Travel ConsultantTravel Express 1993 - 1996Fresno, California AreaManaged leisure and corporate travel, created sales and marketing materials, made sales calls, answered RFPs, worked with corporate advisory boards and local aviation department working to promote Fresno Air Terminal. Created and produced monthly agency newsletter.
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Travel ConsultantBeck And Duke Travel Jul 1990 - Mar 1993Fresno, California AreaTravel agent handling corporate and leisure travel. Created sales and marketing materials, answered RFPs, and made sales calls to corporate customers. Hired as agency Apollo coordinator to handle scripts and computer configuration.
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Travel Consultant/Assistant ManagerThomas Cook/Fashion Fair Travel Jun 1985 - Jun 1990Fresno, California AreaStarted as travel agent in a leisure focused mall agency with 5 branch offices all in malls. Became the technical and Apollo coordinator for all 5 offices and managed installation of Windows based desktop in all offices. Responsible for writing agency scripts and CustomCheck rules. Became Assistant Manager, answered RFPs, created sales presentations and made sales calls to corporate customers. Taught as instructor at Thomas Cook Travel/Fashion Fair Travel School through Fresno City College.
Richard Bryant Skills
Richard Bryant Education Details
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Institute Of Certified Travel AgentsTravel Management Program -
Clovis High School -
Travel Agent Training Program
Frequently Asked Questions about Richard Bryant
What company does Richard Bryant work for?
Richard Bryant works for Tempotrip
What is Richard Bryant's role at the current company?
Richard Bryant's current role is Director of Product and Implementation.
What is Richard Bryant's email address?
Richard Bryant's email address is ri****@****hoo.com
What is Richard Bryant's direct phone number?
Richard Bryant's direct phone number is +163087*****
What schools did Richard Bryant attend?
Richard Bryant attended Institute Of Certified Travel Agents, Clovis High School, Fresno City College.
What are some of Richard Bryant's interests?
Richard Bryant has interest in Social Services, Kayaking, New Technology, Community Volunteering, Gardening, Environment, Scuba Diving, Photography, Hiking, Surfing.
What skills is Richard Bryant known for?
Richard Bryant has skills like Travel Technology, Travel Management, Galileo, Gds, Product Management, E Commerce, Gds Systems, Online Travel, Strategic Partnerships, Business Travel, Account Management, Professional Services.
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Richard Bryant
Goleta, Ca2gmail.com, adara.com3 +140887XXXXX
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1aimpointdigital.com
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Richard Bryant
Nashville, Tn1youtube.com -
Richard Bryant
Founding Executive Director (Retired), Musco Center For The Arts At Chapman UniversityMadison, Nj5aol.com, artspresenters.org, artsba.com, aol.com, frontofhouse.ca9 +197388XXXXX
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1rpoptics.com
3 +158547XXXXX
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