Richard Webeling Email & Phone Number

Sunnyvale, Ca, Us

As Senior Network Engineer at LinkedIn EMEA, I specialize in designing, implementing and managing LAN and wireless network infrastructures for our offices and data centres. Key Responsibilities:- Network Design and implementation: Maintaining and updating the standards and design of our office networks, ensuring high availability, scalability, and security.- Wireless Network Implementation: Designing and implementing wireless networks in our offices and data centres, using sensors to maintain reliable connectivity and performance for all devices.- Collaboration and Leadership: Lead cross-functional teams in network deployment projects, collaborating with workplace department, local IT, IT security, and other departments.- Troubleshooting of network issues (LAN, WLAN, Firewall, VoIP and Video) globally.Skills and Technologies:- LAN Design and Implementation (Cisco, Juniper, OpenGear)- Wireless Networking (Aruba, Ekahau)- Firewall Configuration and Management (Palo Alto)- Network Troubleshooting and Optimization

Sunnyvale, Ca, Us

As LinkedIn's network engineer in EMEA, I collaborate with a global team on network infrastructure build-outs, upgrades, root cause analysis, wireless optimization, and network security. The next steps for me are to enable automation to maintain or improve systems and documentation faster and more reliably.Responsibilities:- Troubleshooting of network issues (LAN, WLAN, Firewall, VoIP and Video) in any of the EMEA regional offices.- Collaborate with several teams on office builds and taking lead on network upgrades in the EMEA and APAC regions.- Map the networks to provide optimal support effectiveness.- Providing heat maps, doing wireless surveys, and upgrade equipment to provide optimal wireless coverage.

Sunnyvale, Ca, Us

As LinkedIn's Technical SME - Network for EMEA, it's my mission to advise and assist in the implementation of changes to the IT infrastructure, improve processes, assist in new build-outs and maintenance projects, and to provide root cause analysis for any number of large problems. By understanding many of LinkedIn's systems, network, and telecom technology, I can work closely together with several teams of experts to aid in the continuous improvement of IT services.While my main focus is on networking technologies and the EMEA network infrastructure, I'm constantly updating my knowledge and skills in cloud applications, security systems, servers, video conferencing technology, and telecommunications, to ensure I can always directly advise and support any of the offices in the EMEA region.Responsibilities:- Troubleshooting of network issues (LAN, WLAN, Firewall, VoIP and Video) in any of the EMEA regional offices.- Assist with office moves and network upgrades.- Map the EMEA networks to provide optimal support effectiveness.- Optimization of processes within the End User Support team related to networks.- Implement new configurations to provide new environments for the system and client engineering teams.Skills and tools:- Windows 7 en 10- Apple OSX- Windows Server 2008 and 2012- Active Directory- Exchange- Cisco routers and switches- Palo Alto Firewalls- Aruba Airwave / Aruba Wireless Technologies- Riverbed Analysis Tools- Cisco Unified Communications- LANdesk- Uplinx- Confluence Jira- ServiceNow- Powershell- Google Apps- BetterCloud- JAMF- Maas360- Airwatch MDM- iOS and Android- BlueJeans en Cisco Webex- Office 365 / SharePoint

Sunnyvale, Ca, Us

As LinkedIn's Field Technician for Global Technology Solutions EMEA, I've been responsible for providing technical support in hyper-growth projects as well as provide assistance to end users in many different offices in Europe. It's a versatile role, which ranges from managing the office's networks, VoIP, IT security, servers, identifying and resolving problems according to ITIL problem management processes, creating reports, educating end users on new technology, and mobile phone management.Through education and gain of practical experience, I'm progressing on the track to become a full time network engineer. Responsibilities and results:- Provided end user support for several offices in EMEA and I optimized processes for offices in Amsterdam, Stockholm and Munich. - Assisted with the moves and expansions of the Amsterdam and Stockholm office.- Assisted as part of a project team with the build of the networks in Madrid, Munich and Graz.- Assisted the network engineering team with the optimization of the wireless network in Paris, as well as creating heatmaps for the offices in Munich, Graz, Paris and Sao Paulo.- Provided realtime reports on the status and progress of our GTS teams internationally which allows measurement of success.- Optimization of our EMEA ServiceNow processes.- Worked with the A/V team in optimizing the network for the video conferencing systems.- First reponder for IT security in EMEA mainland offices.- Instructed the help desk on EMEA specific processes and solutions.

The IS Customer Services department is part of the minicompany Information Systems. Incidents and problems, registered by the service desk in Poland, are solved by IS Customer Services – Desktop Support. Changes ranging from placement of new workstations to the migration of Windows XP to Windows 7 are all part of the responsibilities of this department.The organization has over 1500 workstations and is considered the world’s largest cigarette factory.Responsibilities:- Assisting in the transfer of information from the replaced team to the new team.- Solving of incidents and problems in a Windows XP and Windows 7 environment.- Problem Coördinator: Setting up or be part of an ‘A-team’ for solving complex problems.- Improvement of processes and procedures on security maintenance and proper ICT infrastucture.- Maintenance of security updates, virus patterns and SCCM health.

Hasselt, Limburg, Be

Call2 B.V. is an outsourcing company, part of KPN Consulting, which delivers IT professionals for various roles. Roles include help desk, systems administration, network administration, consulting, etc.Responsibilities:- Performing various IT support roles for different customers, e.g. Desktop Support Engineer at Philip Morris or IT Support Professional at Municipality of Delft.

Tiel, Gelderland, Nl

The help desk ICT for the hospital Rivierenland in Tiel is the single point of contact of the ICT department. Workstations, servers and the network are managed for approximately 750 employees. Not only is the current Novell environment supported, there’s also a migration to a Citrix environment making use of thin clients.Responsibilities:- Registration of incidents, changes and problems in TopDesk.- Solving as many incidents as possible directly on the phone or by responding to e-mail.- Answering general IT questions.- Explanation to users how to use the new Citrix environment.- Forwarding service requests to the right department.- Installation of applications.- Creating and managing a new knowledge base and providing new information.

Delft, Zuid-Holland, Nl

The IT department of the municipality Delft is part of a larger department for information services. The service desk is very versatile, as it’s not only the single point of contact, but also the same team for on-site IT support, migration, problem management and various projects.The municipality has over 2500 employees, 1500 workstations and over 2000 different applications.Responsibilities:- Registration of incidents, problems and changes.- Solving incidents directly on the phone or by e-mail.- Resolving all incidents or changes which required on-site support on ‘Werkplein’, the fire station and different community centers. - Assistance with relocation projects.- Installation and testing of applications.- Problem management.- Setting up a knowledge base.- Creation of an introductory course for new colleagues.

Atheneum N&T Plus Information Technology

Education record

Psychology