Robert Eckert Email & Phone Number

Missoula, Montana, United States

Administration of Microsoft SQL Server 2019 in a shared in-house hybrid environment with external Microsoft SQL Data Warehouse Azure servers. Responsible for running and maintaining scripts that check databases regarding client shifts and providing fixes for issues found. Ported functions from Microsoft CRM 2015 to Azure Data Warehouse architecture successfully in winter of 2020. Combined three database schemas in creating master "views" in the Data Warehouse. This currently allows for the reports team to access up-to-date information with ease in using Microsoft Power-Bi. Assisted with tax preparation, tax exclusions, tax adjustments using SQL scripts that are maintained and or created for the Microsoft Dynamics 365 / CRM databases as well as other in house databases, provided support on the relationship of information between these databases. Assisted with creation of databases, production servers, development databases, test and production setups and user access. Responsible for trimming database logs, cleaning up indexes, measuring database size and requesting space when anticipating overall database growth.

Missoula, Montana, United States

Assist with administration of users in Active Directory, Exchange, and Skype. Assist with administration of users on related databases and systems involving Solomon, Sugar, and DocuWare. This also includes in-house databases and applications for UTEX (in-house application), and company web portals. The tier 1 team specializes in Windows 10 administration with Office 365 and CRM implementation. Assisting with complex web portals, Exchange communications involving Outlook Calendars and Skype in finding working solutions, communicating these issues with teams and team leads across all departments.

Missoula Montana

Documentation specialist for two main branches of software created by Logistics with regard to RMS (Law enforcement record management system) and CAD (911 emergency computer aided dispatch) for Windows based programs and also Java based applications. Accomplishments include formatting older documentation from Frame Maker Pro to templates with proper font styles and automatic table of content creation using Microsoft Word and Open Office. Assisted with NIBRS (National Incident-Based Reporting System) in applying Federal rules for each specific states that was supported in both the RMS Windows applications and the Logicality Java based applications with supporting documentation. Provided training for the SLUG (Logistic Systems User Group) regarding server maintenance and Ad Hoc report creation. Software training to police administration involving report creation, server maintenance, and database upkeep.

634 Eddy Ave, Missoula Montana

Responsible for specialized medical software, hardware, and applications for several departments of The Curry Health Center. This includes all workstation maintenance, setup and replacement. Implemented new Dental server software, distributed with updated workstations. Existing server maintenance and upkeep. Provided custom data demographic imports with several different systems, applications and protocols including HL7. Assisted with all end user support.- LanDesk workstation maintenance and administration.- Assisted with administration and maintained all end user support of 130 workstations- Implementation and maintenance of Dentrix and Dexis server and software systems.- Designed and integrated Intranet system for clinic policies and procedures.- Integral part of clinic certification in how policies and procedures are listed and searched.- Maintained all services in the health center during building renovation of 2014.- Curry Health Center HL7 interface liaison for several interfaces.- Assisted with administration of Print, MS SQL and File Servers.- Installation and setup of security installations and communication protocols for workstations and servers both.

3000 Palmer Missoula Montana 59803

Network / Database Administrative Support Technician regarding assorted public safety software modules for several police departments in the United States. Responsibilities include: implementing server software and client releases. Administering database updates, backups, preserving, and assisting agencies with server integrity, implementation, and service maintenance. Able to assist and complete data requests and support issues in a timely manner. Presentations, traveling, training, assorted report creation and data requests in a variety of formats.- Lead the "RMS" portion of the Logisys user conference for two years.- Implemented and updated Humboldt Sheriffs RMS system.- Two weeks of full time teaching of RMS software to all of Humboldt sheriff personnel.- Upgraded, supported and maintained 11 counties with assorted police agencies with average of 150 to 300 users for each.- Upgraded, supported, and maintained both local Missoula Police and Missoula Sheriff RMS systems.- Implemented Logisys testing and customer sites how to manage more than one Apache connection on one physical server.- Cleared all background and security checks for each state supported.

6336 Greenwich Drive, Suite F, San Diego, Ca 92122

Senior technician of support team at REA Inc. Training of new technical support personnel and coordinating group program testing and technical support rolls. Created all Help Files for the REA 6.x, 2000, 2001, 8.0, and companion modules. Included technical writing for on-line knowledge base, email, and problem solving support. Offered on-site training of REA contact manager program to individuals and groups. Authored and contributed content for the REA web site 1998 to 2006. Conducted installations of software and database maintenance ranging from single client to wide area networks. Assisted with transition of program platform from Microsoft Visual Basic / FoxPro to Microsoft .net / Microsoft SQL. Provided data requests and report creation in multiple user formats and schema's.

Carlsbad, Ca 92008

Web site designer. Included special marketing section with email submission of a new clients and TV ads. Created roster and property preview system with PDF support, printing capabilities, email link, and Map Quest linking. The web site was designed to match the theme and presentation of “Homes On Tv” television show. Engineered special drag and drop report creator with image resizing for custom results. Updated site and properties rosters containing 40+ different properties and agents.

Bachelor'S Degree, Data Science, 3.2

Data Science, 3.2

Activities and Societies: Tutoring and technical support.

Applied Automotive Engineering And Computer Science.

Associates, Computer/Information Technology Administration And Management

Activities and Societies: Worked at the Student Activities Office, worked with Palamor College television and radio. Teacher assistant.