• Cloud architect and platform developer for global Kubernetes platform based on OpenShift• Solutioned and built out an automated and scalable multi-cloud OpenShift deployment using GitOps• Built the framework for enabling enterprise GitOps including secrets management across vSphere & Azure• Built tools using various scripting languages to automate configuration and infrastructure creation• Created documentation including architecture diagrams, engineering patterns, how-to's, etc.

• Lead Architect and Engineer for full-stack OpenStack team with management responsibilities• Designed, led, and deployed a global OpenStack deployment with shifting requirements• Built team from the ground up• Designed and deployed high-speed NVMe ceph• Developed an operations console to reduce human error during maintenance tasks• Created documentation including various architecture diagrams, rack layouts, wiring diagrams, etc.

• Established processes and standards to create stability and consistency across the *nix estate• Developed strategic approach for infrastructure management including focus on knowledge sharing and automation• Drove root cause analysis and stabilized infrastructure• Created and implemented standards for ticket handling• Built relationships across the org and improved team interactions• Lead PCI audits for *nix platforms, interfaced with auditors, drove remediation efforts• Identified gaps in documentation and lead remediation of efforts• Established team documentation repository and helped the team create inventory sheets, architecture diagrams, knowledge-base, troubleshooting, and other documentation

• Engineered, architected, and built a high performance, redundant, and scalable Red Hat Enterprise Virtualization (RHEV) platform to host the Avaya Experience Portal eIVR platform: decreasing MTTR, reducing physical footprint, increasing server utilization, and saving ~$1.9M over 3 years• Migrated the Avaya Experience Portal IVR platform from physical to new virtual infrastructure using Red Hat Enterprise Virtualization (RHEV)• Identified other cost saving opportunities utilizing Red Hat Enterprise Virtualization (RHEV) that saves >$3M over 3 years• Built and tested OpenStack proof of concept and presented it to the Executive Leadership Team• Created necessary channels and mechanisms in Red Hat Satellite for RHEL patching and provisioning• Implemented bare-metal backup and recovery infrastructure to drastically reduce MTTR• Worked with various Lines of Business to solve business process problems• Member of the Cloud Strategy team to help develop a Private Cloud