Richard Jacobs

Richard Jacobs Email and Phone Number

Head of Technical Services & Readiness at Worldpay
Richard Jacobs's Location
London, England, United Kingdom, United Kingdom
Richard Jacobs's Contact Details

Richard Jacobs work email

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About Richard Jacobs

A strategic, growth-focused technology leader, I bring to the table 20 years of experience tackling new initiatives, turning around underperforming teams or projects, and driving revenue via development of strategic products. As a leader focused on execution, I’ve aligned technical strategies with business objectives to drive teams to deliver the full lifecycle of highly complex, global, software and infrastructure within timeframe, budget, and scope. My specialty is in unifying disparate global teams to optimize overall IT performance, and thus achieve desired business results within a large corporate environment.Over the past decade, I was promoted through the ranks of Thomson Reuters’ Financial and Risk (F&R) Division, which accounts for 60% of the company’s revenue. During this time, I delivered platforms and products that led to +$1B in revenue and millions in reduced costs, that are the strategic foundation of global blue chip brands. A few of my additional career highlights at Thomson Reuters include:== Playing an essential role in delivery of high-stakes Eikon initiative to secure company’s desktop business. == Improving Eikon’s performance and stability, thus restoring confidence in desktop product/platform. == Introducing massive change in short period, resulting in more nimble response to user feedback from quickly evolving Eikon product and exponential increase in migration.== Taking over, turning around, and delivering long-failing infrastructure programmes. In summary, I excel at pivoting challenging business situations and equipping companies with a competitive advantage via the rigorous delivery of strategy. My unique combination of strategic and tactical talents, coupled with a sharp focus on delivering results through the alignment of IT delivery with business goals, has enabled me to achieve technology excellence, while driving business critical initiatives to successful conclusion, even in the most difficult circumstances.

Richard Jacobs's Current Company Details

Head of Technical Services & Readiness at Worldpay
Richard Jacobs Work Experience Details
  • Crown Commercial Service
    Programme Director
    Crown Commercial Service Oct 2014 - Mar 2015
    London, United Kingdom
    Crown Commercial Services is an executive agency, sponsored by the Cabinet Office, the corporate headquarters of UK government. Crown Commercial Services brings together policy, advice and direct buying across the public sector.Interim Programme Director leading the delivery of a number of high profile projects, whilst also advising on the implementation of portfolio management and a major transformation initiative.
  • Abrecan Consulting Limited
    Consultant
    Abrecan Consulting Limited Jul 2014 - Mar 2015
    London, United Kingdom
  • Thomson Reuters
    Global Head Of Transformation
    Thomson Reuters May 2012 - Nov 2013
    London, United Kingdom
    Most recently, I was requested to drive unification/rationalization to converge desktop and data feed technology strategy, while aligning with company’s broader platform strategy. As a result we defined, agreed, and successfully executed a roadmap to deliver. Impact included making gainful strides towards removing massive duplication between the desktop, data feed, and corporate technology functions, enabling savings of ~$95M in a few years.
  • Thomson Reuters
    Global Head Of Business Operations, Eikon
    Thomson Reuters Sep 2011 - May 2012
    London, United Kingdom
    In this role, I led an organisational transformation programme and delivered key internal initiatives within the desktop organization, comprised of 2000 employees. I also led a 50-member global programme management team to deliver functional enhancement and maintenance projects across product/platform.Accomplishments included scaling delivery teams’ geographic footprint from 35 to 7 global locations; boosting teams’ performance while reducing size; and shrinking delivery cycles from years to months by introducing single Agile methodology to all development teams globally.
  • Thomson Reuters
    Global Head Of Platform Technology
    Thomson Reuters Mar 2011 - Sep 2011
    London, United Kingdom
    In 2011, I progressed to drive operation, enhancement, and maintenance of newly launched strategic platform/product, Eikon, during critical post-launch phase, as well as many legacy desktop products. This included overseeing global technology organisation of +1500 employees to address key functional gaps and subsequently converting over 100,000 customers to new platform in aggressive timeframe.Successes included addressing product issues swiftly, thus preventing harm to Eikon’s and firm’s reputation. In addition to this, we achieved 100% improvement on key test cases and reduced defect count 50% for high severity issues in 6 months.
  • Thomson Reuters
    Global Head Of Delivery Sales & Trading Desktop
    Thomson Reuters 2006 - Apr 2011
    London, United Kingdom
    In this role, I lead the programme which created and delivered the Eikon product and platform, from concept to global deployment and commercial launch. This included growing my team from ~30 to 50 and managing budgets of ~$150M across multiple cost centres. Achievements included equipping the firm with its single strategic desktop platform and product, which vastly improved user experience and satisfaction levels, and dramatically quickened the time to market for new features. Additionally we saved ~$95M via delivery of Eikon, which shutdown multiple legacy products/platforms, and increased revenue.
  • Thomson Reuters
    Programme Manager, Business Projects Group
    Thomson Reuters Jan 2001 - 2006
    London, United Kingdom
    Initially, I was recruited to heighten the firm’s execution ability, as a member of a small, elite internal team of consultancy programme managers. In this capacity, I built and led teams to deliver mission-critical initiatives across Reuters’ business. Highlights included rescuing and driving delivery of a faltering high-profile platform and subsequent product launch. As well, I defined and implemented standard product delivery methodology for the firm, in collaboration with my peers.
  • Lloyds Banking Group
    It Development Manager
    Lloyds Banking Group 1989 - Dec 2000
    London, United Kingdom
    Early in my career, I was promoted through a series of increasingly demanding roles to lead all of the company’s internally developed software. Ultimately, I built an in-house team to maintain and develop systems, and thus eliminated costly consultants.

Richard Jacobs Skills

It Strategy Software Project Management Business Analysis Agile Methodologies Vendor Management Program Management Software Development Project Delivery Strategy Project Management Requirements Analysis Business Process Leadership Pmo Sdlc Project Planning Stakeholder Management Global Programme Management Programme Delivery Operations Leadership Platform Delivery Platform Strategy Portfolio Management Portfolio Governance Software Development Lifecycle Transformation Programmes Strategic Planning Road Map Development Waterfall Methodologies Technology Team Leadership Multimillion Dollar Budgets Programme Audits Programme Recovery Global Transformations Complex Project Management Financial Services Industry Risk Identification Mentoring And Coaching Talent Recruitment Talent Retention

Frequently Asked Questions about Richard Jacobs

What is Richard Jacobs's role at the current company?

Richard Jacobs's current role is Head of Technical Services & Readiness at Worldpay.

What is Richard Jacobs's email address?

Richard Jacobs's email address is ri****@****pay.com

What skills is Richard Jacobs known for?

Richard Jacobs has skills like It Strategy, Software Project Management, Business Analysis, Agile Methodologies, Vendor Management, Program Management, Software Development, Project Delivery, Strategy, Project Management, Requirements Analysis, Business Process.

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