Ralph Williams Email & Phone Number

Los Angeles, Ca, Us

Washington, Dc, Us

•Establishing, monitoring, and maintaining radio frequency communication systems•Operating and maintaining global satellite telecommunications systems•Transmitting, receiving, and storing all incoming and outgoing messages•Managing and coordinating information systems security across platforms and fleets•Designing, installing and operating wide-area-networks, computer systems and associated devices•Performing network system administration, maintenance, and training, and managing network security•Installing applications, troubleshooting user problems, and providing training and assistance with the use of computer hardware and software•Writing programs to collect and distribute data for a variety of applications•Ensuring the proper security and handling of communications materials, systems, and equipment•Performing diagnostics and data recovery operations and maintaining logs

● Worked in a 24x7 Security Operations Center● Monitoring the customer network using ArcSight SIEM● Act as first-level support for all Security Issues● Analyzing Real-time security incidents and checking whether it's true positive or false positive● Performing Real-Time Monitoring, Investigation, Analysis, Reporting, and Escalations of Security Events from Multiple log sources.● Raising true positive incidents to the respective team for further action● Creating tickets on service now and assigning them to the respective team and taking the follow-up until closer ● Escalating the security incidents based on the client's SLA and providing meaningful information related to security incidents by doing an in-depth analysis of event payload, and providing recommendations regarding security incidents mitigation which in turn makes the customer business safe and secure.● Contacting the customers directly in case of high-priority incidents and helping the customer in the process of mitigating the attacks.● Determine the scope of a security incident and its potential impact on the Client network; recommend steps to handle the security incident with all information and supporting evidence of security events.● Monitoring security systems and networks for anomalies● Work closely with business units to ensure that they know what and how to feed data into the ArcSight SIEM● Co-ordinate with networking teams to maintain and establish communication to remote ArcSight Connectors● Investigate malicious phishing emails, domains, and IPs using Open-Source tools and recommend proper blocking based on analysis● Installing ArcSight Connectors● Upgradation of ArcSight Connectors● Integration of new devices with ArcSight such as Windows, Linux, CISCO Firewall, Routers, Switches, etc.● Doing the troubleshooting if any device is not sending the logs to ArcSight.● Creation of ArcSight content like Correlation Rules, Query, Report, Dashboards, etc.

Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.

Master'S Degree, Cyber Security And Information Assurance

Bachelor Of Science, Cybersecurity