Ron Kinney Email & Phone Number

Charlotte, North Carolina

• Store Conversion Planning and ImplementationAnalyzed store technical needs, recommended hardware upgrades and replacements, Secured quotes,Installed systems/software onsite or assisted remotely, • IT equipment needs assessment When requests were made through channels for new equipment, made recommendations on allowing purchases• IT strategic planningAdvised management moving to a corporate MPLS network would streamline operations and cut telecom costs dramatically.Oversaw initial steps into MPLS conversion• IT documentationCreated systems manual contain all network documentation, Created support manual containing installation documentation for all major software packages used,Created procedure flowcharts for system operations• Network design, documentation and troubleshootingRecommended changes in network topologies to improve data flow, Performed many network upgrades, documented fixes for problems that arose• Network cabling• VPN Configuration and Management• 2008 R2 Server management Introduced virtualization which saved money in hardware costs, Managed Active Directory and system file shares• Hardware troubleshooting and repairReplaced hard drives, power supplies and other failed components,-Installed memory upgrades in laptops and desktops• Technical support of 160 StoresRemote support, troubleshooting and configuration, network hardware support• Email administration• Software installation and configuration• System ImagingCreated and submitted PC images to hardware vendors which lowered cost installation and setup by reducing labor,Imaged laptops and PC’s myself when necessary allowing me to turn new installs faster

Charlotte, Nc

IT Consulting• Web site design and publication• Technical support • Hardware repair and installation• Social media business development consulting

Charlotte, Nc

IT Manager Carolina Marking Devices • Performed all IT tech support functions including trouble shooting and repair of hardware and software issues• Completed all hardware upgrades.• Maintained web site including database updates, graphics updates and all content changes.• Designed and managed Upgrade of network from cat 5, to Cat 6 gigabit network.Defined scope, researched cost estimate and risk analysis, completed budget, Set schedule, developed charter. • Implemented redundant server technology.• Database administrationMySql. Access, BBx file system• Researched, recommended purchased and installed all software, hardware and printers.• Developed training procedures and documentationCustomer Service, AR, AP, Engraving, Inventory, Web site update, Billing

● VP of Admin.● Oversaw company computerization in both accounting and production areas.● Wrote ISO 9000 production procedures and developed HR policy manual. ● Streamlined many operations. ● Managed EDI implementation with Accounting system.