Robert Phelps

Robert Phelps Email and Phone Number

Robert Phelps's Location
Winston-Salem, North Carolina, United States, United States
Robert Phelps's Contact Details
About Robert Phelps

Robert Phelps possesses expertise in business intelligence, business process improvement, strategy, integration, data warehousing and 45 more skills. He is proficient in Spanish. Colleagues describe him as "Rob has a passion for excellence, customer support and real quality. Rob’s collaborative approach with Account and Client teams allow him to succeed in difficult situations. He is a strong resourceful leader and responsive to addressing issues and needs. His experience in Insurance and Healthcare as a senior project leader, consultant and practitioner are evident in his ability to gain the confidence of both line personnel and executive leadership. Rob is always will to… Show more" and "Rob expertly managed all levels of the relationship. Strategy deliverables met the mark and were of highest quality. Rob is a trusted advisor."

Robert Phelps's Current Company Details

Robert Phelps Work Experience Details
  • Truist
    Vp Product Owner - Commercial Banking - Enterprise Data (Retired)
    Truist Oct 2016 - Mar 2022
    Product Owner for Commercial Banking Application for Enterprise Data Office
  • Hewlett Packard Enterprise
    Client Engagement Manager
    Hewlett Packard Enterprise Oct 2009 - Oct 2016
    Client Engagement Executive – Financial Services and Health and Life Science delivery and strategyLead Global Teams and Program and Project Management Delivery. Areas of experience include life insurance experience studies, health insurance claims transaction data (5010 837), prescription drug claims, enrollment data, provider analytics, patient quality and safety reporting. Consulting clients include: Protective Life, Key Bank, DoD Healthcare (AMEDD and Health Net Federal), Catholic… Show more Client Engagement Executive – Financial Services and Health and Life Science delivery and strategyLead Global Teams and Program and Project Management Delivery. Areas of experience include life insurance experience studies, health insurance claims transaction data (5010 837), prescription drug claims, enrollment data, provider analytics, patient quality and safety reporting. Consulting clients include: Protective Life, Key Bank, DoD Healthcare (AMEDD and Health Net Federal), Catholic Health Partners, CVS Health, Healthways (DM and Wellness) and Commonwealth of PA Patient Safety Authority (PSA). Lead business development activities and outreach webinars, whitepapers and presentations. Contribute to develop overall practice of technology services including the Analytics BI and Information management methodology. Collaborate with 3rd party consulting, IT and Analytic solution vendors on strategic partnership activities. Show less
  • Thotwave Technologies
    Healthcare Solution Architect
    Thotwave Technologies Feb 2009 - May 2009
    Health Care advisory services and business development
  • Phelps Group Llc
    Managing Partner
    Phelps Group Llc 2008 - 2009
    Winston- Salem
    Founding and managing partner management consulting firm focused on applications of project management, information technology, process improvement and decision support processes for mission focused organizations. Consultant to technology companies in development of go-to-market strategies. Identify funding sources and development activity related to Governmental and Foundation Grants.
  • Salem Health Solutions - Novant Health
    Director Informatics & Business Intelligence
    Salem Health Solutions - Novant Health Sep 2005 - Dec 2008
    Winston Salem, Nc
    Director Medical Informatics and Business Intelligence for Healthcare Delivery SystemStrategic and operational leadership for informatics initiatives for corporate acute care and physician practice. Leadership for initiatives involving population health outcomes, clinical quality measures, disease management analytics, physician scorecards and medical record compliance, patient and employee satisfaction, service line analytics, market analytics and strategic planning and medication… Show more Director Medical Informatics and Business Intelligence for Healthcare Delivery SystemStrategic and operational leadership for informatics initiatives for corporate acute care and physician practice. Leadership for initiatives involving population health outcomes, clinical quality measures, disease management analytics, physician scorecards and medical record compliance, patient and employee satisfaction, service line analytics, market analytics and strategic planning and medication utilization metrics. Show less
  • Novant Health
    Director
    Novant Health 2005 - 2008
  • Ibm
    Principal Consultant Healthcare Crm And Lifesciences
    Ibm Sep 2002 - Sep 2005
    Cross Industry Leadership and Consulting - Analytics, BI and Customer Digital Marketing Progressive leadership of engagements involving all aspects of service and consulting from pre-sales to full national and global deployments. Provided engagement leadership and consultative services for global clients and fortune 500 companies. Client include: AstraZeneca, Sanofi-Aventis, Johnson and Johnson, Novo Nordisk, Methodist Health Care System (MHCS), The University of Texas M. D. Anderson… Show more Cross Industry Leadership and Consulting - Analytics, BI and Customer Digital Marketing Progressive leadership of engagements involving all aspects of service and consulting from pre-sales to full national and global deployments. Provided engagement leadership and consultative services for global clients and fortune 500 companies. Client include: AstraZeneca, Sanofi-Aventis, Johnson and Johnson, Novo Nordisk, Methodist Health Care System (MHCS), The University of Texas M. D. Anderson Cancer Center, Diageo, Lenox, AT&T, Qwest, First USA, Starwood, SAS Show less
  • Pricewaterhousecoopers
    Senior Consultant
    Pricewaterhousecoopers Jul 1998 - Sep 2002
    Cross Industry Leadership and Consulting - Analytics, BI and Customer Digital Marketing Major leadership roles in CRM, RM SFA, BI and data warehouse engagements involving global as well as regional scope. Worked with BI vendors such as SAS to develop BI competency exams, go-to-market strategies and a Pharmaceutical industry performance metrics prototype. Proposed, sold and led engagements involving predictive modeling for telcom and clinical and financial data warehouse for globally… Show more Cross Industry Leadership and Consulting - Analytics, BI and Customer Digital Marketing Major leadership roles in CRM, RM SFA, BI and data warehouse engagements involving global as well as regional scope. Worked with BI vendors such as SAS to develop BI competency exams, go-to-market strategies and a Pharmaceutical industry performance metrics prototype. Proposed, sold and led engagements involving predictive modeling for telcom and clinical and financial data warehouse for globally recognized academic cancer research center. Served as SME for workforce analytics data quality assessments. Show less
  • Wake Forest Baptist Health
    Manager Decision Support
    Wake Forest Baptist Health Aug 1983 - Jun 1998
    Winston Salem, Nc
    Leadership for Academic Medical Center Decision Support, BI, Clinical and Hospital SystemsManaged Decision Support and patient accounting (Mckesson HBOC) staff in clinical, financial, and medical records including HL7 interfaces to ancillary systems. Designed and deployed executive information systems for senior medical center executives providing performance management and forecasts of key operational metrics. The Executive Systems solutions presented in a number of show-case… Show more Leadership for Academic Medical Center Decision Support, BI, Clinical and Hospital SystemsManaged Decision Support and patient accounting (Mckesson HBOC) staff in clinical, financial, and medical records including HL7 interfaces to ancillary systems. Designed and deployed executive information systems for senior medical center executives providing performance management and forecasts of key operational metrics. The Executive Systems solutions presented in a number of show-case demonstrations of Business Intelligence applications. Show less

Robert Phelps Skills

Business Intelligence Business Process Improvement Strategy Integration Data Warehousing Program Management Management Project Management Consulting Crm Cross Functional Team Leadership It Strategy Leadership Analytics Enterprise Software Management Consulting Business Analysis Healthcare Information Technology Business Development Requirements Analysis Process Improvement Healthcare It Management Business Process Sdlc Solution Architecture Performance Improvement Project Portfolio Management Software Project Management Information Technology Informatics Governance Enterprise Architecture Pmo Pmp Master Data Management Vendor Management Professional Services Requirements Gathering Change Management Operations Management Performance Management Telecommunications Sap Visio Business Transformation Outsourcing Erp Business Process Re Engineering It Service Management

Frequently Asked Questions about Robert Phelps

What is Robert Phelps's email address?

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What is Robert Phelps's direct phone number?

Robert Phelps's direct phone number is (919)-931*****

What are some of Robert Phelps's interests?

Robert Phelps has interest in Economic Empowerment, Education, Science And Technology, Arts And Culture, Health.

What skills is Robert Phelps known for?

Robert Phelps has skills like Business Intelligence, Business Process Improvement, Strategy, Integration, Data Warehousing, Program Management, Management, Project Management, Consulting, Crm, Cross Functional Team Leadership, It Strategy.

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