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Robert Phelps possesses expertise in business intelligence, business process improvement, strategy, integration, data warehousing and 45 more skills. He is proficient in Spanish. Colleagues describe him as "Rob has a passion for excellence, customer support and real quality. Rob’s collaborative approach with Account and Client teams allow him to succeed in difficult situations. He is a strong resourceful leader and responsive to addressing issues and needs. His experience in Insurance and Healthcare as a senior project leader, consultant and practitioner are evident in his ability to gain the confidence of both line personnel and executive leadership. Rob is always will to… Show more" and "Rob expertly managed all levels of the relationship. Strategy deliverables met the mark and were of highest quality. Rob is a trusted advisor."
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Vp Product Owner - Commercial Banking - Enterprise Data (Retired)Truist Oct 2016 - Mar 2022Product Owner for Commercial Banking Application for Enterprise Data Office -
Client Engagement ManagerHewlett Packard Enterprise Oct 2009 - Oct 2016Client Engagement Executive – Financial Services and Health and Life Science delivery and strategyLead Global Teams and Program and Project Management Delivery. Areas of experience include life insurance experience studies, health insurance claims transaction data (5010 837), prescription drug claims, enrollment data, provider analytics, patient quality and safety reporting. Consulting clients include: Protective Life, Key Bank, DoD Healthcare (AMEDD and Health Net Federal), Catholic… Show more Client Engagement Executive – Financial Services and Health and Life Science delivery and strategyLead Global Teams and Program and Project Management Delivery. Areas of experience include life insurance experience studies, health insurance claims transaction data (5010 837), prescription drug claims, enrollment data, provider analytics, patient quality and safety reporting. Consulting clients include: Protective Life, Key Bank, DoD Healthcare (AMEDD and Health Net Federal), Catholic Health Partners, CVS Health, Healthways (DM and Wellness) and Commonwealth of PA Patient Safety Authority (PSA). Lead business development activities and outreach webinars, whitepapers and presentations. Contribute to develop overall practice of technology services including the Analytics BI and Information management methodology. Collaborate with 3rd party consulting, IT and Analytic solution vendors on strategic partnership activities. Show less -
Healthcare Solution ArchitectThotwave Technologies Feb 2009 - May 2009Health Care advisory services and business development -
Managing PartnerPhelps Group Llc 2008 - 2009Winston- SalemFounding and managing partner management consulting firm focused on applications of project management, information technology, process improvement and decision support processes for mission focused organizations. Consultant to technology companies in development of go-to-market strategies. Identify funding sources and development activity related to Governmental and Foundation Grants.
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Director Informatics & Business IntelligenceSalem Health Solutions - Novant Health Sep 2005 - Dec 2008Winston Salem, NcDirector Medical Informatics and Business Intelligence for Healthcare Delivery SystemStrategic and operational leadership for informatics initiatives for corporate acute care and physician practice. Leadership for initiatives involving population health outcomes, clinical quality measures, disease management analytics, physician scorecards and medical record compliance, patient and employee satisfaction, service line analytics, market analytics and strategic planning and medication… Show more Director Medical Informatics and Business Intelligence for Healthcare Delivery SystemStrategic and operational leadership for informatics initiatives for corporate acute care and physician practice. Leadership for initiatives involving population health outcomes, clinical quality measures, disease management analytics, physician scorecards and medical record compliance, patient and employee satisfaction, service line analytics, market analytics and strategic planning and medication utilization metrics. Show less
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DirectorNovant Health 2005 - 2008 -
Principal Consultant Healthcare Crm And LifesciencesIbm Sep 2002 - Sep 2005Cross Industry Leadership and Consulting - Analytics, BI and Customer Digital Marketing Progressive leadership of engagements involving all aspects of service and consulting from pre-sales to full national and global deployments. Provided engagement leadership and consultative services for global clients and fortune 500 companies. Client include: AstraZeneca, Sanofi-Aventis, Johnson and Johnson, Novo Nordisk, Methodist Health Care System (MHCS), The University of Texas M. D. Anderson… Show more Cross Industry Leadership and Consulting - Analytics, BI and Customer Digital Marketing Progressive leadership of engagements involving all aspects of service and consulting from pre-sales to full national and global deployments. Provided engagement leadership and consultative services for global clients and fortune 500 companies. Client include: AstraZeneca, Sanofi-Aventis, Johnson and Johnson, Novo Nordisk, Methodist Health Care System (MHCS), The University of Texas M. D. Anderson Cancer Center, Diageo, Lenox, AT&T, Qwest, First USA, Starwood, SAS Show less -
Senior ConsultantPricewaterhousecoopers Jul 1998 - Sep 2002Cross Industry Leadership and Consulting - Analytics, BI and Customer Digital Marketing Major leadership roles in CRM, RM SFA, BI and data warehouse engagements involving global as well as regional scope. Worked with BI vendors such as SAS to develop BI competency exams, go-to-market strategies and a Pharmaceutical industry performance metrics prototype. Proposed, sold and led engagements involving predictive modeling for telcom and clinical and financial data warehouse for globally… Show more Cross Industry Leadership and Consulting - Analytics, BI and Customer Digital Marketing Major leadership roles in CRM, RM SFA, BI and data warehouse engagements involving global as well as regional scope. Worked with BI vendors such as SAS to develop BI competency exams, go-to-market strategies and a Pharmaceutical industry performance metrics prototype. Proposed, sold and led engagements involving predictive modeling for telcom and clinical and financial data warehouse for globally recognized academic cancer research center. Served as SME for workforce analytics data quality assessments. Show less -
Manager Decision SupportWake Forest Baptist Health Aug 1983 - Jun 1998Winston Salem, NcLeadership for Academic Medical Center Decision Support, BI, Clinical and Hospital SystemsManaged Decision Support and patient accounting (Mckesson HBOC) staff in clinical, financial, and medical records including HL7 interfaces to ancillary systems. Designed and deployed executive information systems for senior medical center executives providing performance management and forecasts of key operational metrics. The Executive Systems solutions presented in a number of show-case… Show more Leadership for Academic Medical Center Decision Support, BI, Clinical and Hospital SystemsManaged Decision Support and patient accounting (Mckesson HBOC) staff in clinical, financial, and medical records including HL7 interfaces to ancillary systems. Designed and deployed executive information systems for senior medical center executives providing performance management and forecasts of key operational metrics. The Executive Systems solutions presented in a number of show-case demonstrations of Business Intelligence applications. Show less
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Frequently Asked Questions about Robert Phelps
What is Robert Phelps's email address?
Robert Phelps's email address is rp****@****ndt.com
What is Robert Phelps's direct phone number?
Robert Phelps's direct phone number is (919)-931*****
What are some of Robert Phelps's interests?
Robert Phelps has interest in Economic Empowerment, Education, Science And Technology, Arts And Culture, Health.
What skills is Robert Phelps known for?
Robert Phelps has skills like Business Intelligence, Business Process Improvement, Strategy, Integration, Data Warehousing, Program Management, Management, Project Management, Consulting, Crm, Cross Functional Team Leadership, It Strategy.
Not the Robert Phelps you were looking for?
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Robert Phelps
Salt Lake City Metropolitan Area -
Robert Phelps
Executive Director, California State University, East Bay'S Concord CampusHayward, Ca1csueastbay.edu -
Robert Phelps
Orange County, Ca4gmail.com, tdsf.com, netzero.net, tdsf.com5 +180535XXXXX
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Robert Phelps
Kernersville, Nc3phelpsarts.com, creativeit.com, triadmac.com3 +133631XXXXX
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