Lead Looker Administrator- Looker Platform Administrator of an enterprise instance (typical system activities include adding data connections, configuring projects, user management, implementing access controls, building diagnostic dashboards to monitor performance etc.)- Delivering regular onboarding / training sessions- Writing and recording on-demand training resources- Troubleshooting issues reported by users- Point of contact for technical questions / support… Show more Lead Looker Administrator- Looker Platform Administrator of an enterprise instance (typical system activities include adding data connections, configuring projects, user management, implementing access controls, building diagnostic dashboards to monitor performance etc.)- Delivering regular onboarding / training sessions- Writing and recording on-demand training resources- Troubleshooting issues reported by users- Point of contact for technical questions / support requests- Organising external training and support sessions- Communicating new functionality and sharing best practice among the Looker Developer community- Building and maintaining good relationships with internal stakeholders in the data and analytics community- Fostering collaboration between different analytics teams- Planning and co-ordinating the roll out of Looker across the organisationTableau Site Administrator- Writing knowledge base articles and best practice documentation- Troubleshooting issues reported by users- Engaging with community of Tableau developers to understand key requirements- Researching solutions to common problems, and sharing knowledge Power BI Administrator- Analysing the current deployment to identify areas for improvement- Identifying and prioritising the key governance tasks required to effectively govern Power BI at enterprise scale- Documenting common issues and solutions- Troubleshooting issues reported by users Show less

Fostering collaboration between 20+ analytics teams, in order to break down silos and share successes and best practice across a global analytics community.- Organising events, including a regular programme of Lunch & Learn sessions, and a 2-day global analytics summit in Singapore- Writing a regular stream of communications to keep the analytics community engaged and updated- Designing and building an intranet site to share information (built on WordPress, and customised using… Show more Fostering collaboration between 20+ analytics teams, in order to break down silos and share successes and best practice across a global analytics community.- Organising events, including a regular programme of Lunch & Learn sessions, and a 2-day global analytics summit in Singapore- Writing a regular stream of communications to keep the analytics community engaged and updated- Designing and building an intranet site to share information (built on WordPress, and customised using HTML and CSS)- Onboarding users to BI tools (Tableau and Looker) Show less

As a senior analyst, I built and managed a suite of regular and self-service reports, in addition to responding to ad hoc queries from all business functions, including director level. In my later years at IOP Publishing, as an Information Developer, I took on aspects of data management.INFORMATION MANAGEMENT:- Working closely with developers to build well-structured and user-friendly databases- Defining field names and descriptions, and testing functionalityDATA… Show more As a senior analyst, I built and managed a suite of regular and self-service reports, in addition to responding to ad hoc queries from all business functions, including director level. In my later years at IOP Publishing, as an Information Developer, I took on aspects of data management.INFORMATION MANAGEMENT:- Working closely with developers to build well-structured and user-friendly databases- Defining field names and descriptions, and testing functionalityDATA GOVERNANCE: - Developing consistent metrics and standards across multiple BI applications and datamartsDATA QUALITY:- Proactively monitoring datamarts to identify data quality issues- Prioritising fixes from the backlog of development work and testingSELF-SERVICE REPORTING:- Building reports and dashboards that contain actionable KPI’s, are visually appealing, performant, scalable and future-proofed.COMMUNICATION:- Engaging with stakeholders to communicate developments, share best practice and promote the effective use of BI- Translating specifications from stakeholders (acting as a go-between for the business and the solution delivery team in IT)TRAINING:- Demoing new reports and data systems to end usersDOCUMENTATION- Documenting processes and writing user guidesCOMMERCIAL AWARENESS:- Maintaining a strong business and product knowledge, in order to interpret the context of a request (acting as more of a consultant than an order taker)BI applications: Business Objects, COGNOS, Google Analytics, SalesForceProcesses: agile Scrum sprints Show less