As a Solutions Architect for UDT, my focus is on collaboration technologies in a pre/post sales capacity. I am certified and experienced in designing and implementing enterprise collaboration solutions that meet our customer's business needs and requirements. I also have experience managing the project lifecycle in order to deliver solutions that are on time and under budget. My specialty is focusing on designing and implementing technology solutions that solve business challenges that meet my customer's needs instead of only focusing on the technology itself. This is what helps to set my company apart from other vendors that only focus on selling technology products first and not solutions.

As a Senior Unified Communications Consultant for Accudata Systems, my responsibilities range from designing, consulting, implementing and troubleshooting enterprise Collaboration, Contact Center, and Telepresence (Video Conference) solutions.I lead numerous Enterprise level projects including a wide range of collaboration technologies such as Cisco TelePresence Video Conference solutions, Cisco Unified Communications Manager, Cisco Unity Connection, Contact Center Express Solutions (Call Center Application Design and Implementation), Cisco MeetingPlace Integrations.

As a Senior Network Engineer for Coleman Technologies(Acquired by Presidio in 2009) I lead numerous Enterprise level projects including a wide range of technologies such as Cisco Unified Communications (Voice over IP), Contact Center Express Solutions (Call Center Application Design and Implementation, MPLS (LAN and WAN), and Routing (BGP, OSPF, EIGRP) and Switching.

As a Senior Network Engineer for Coleman Technologies(Acquired by Presidio in 2009) I lead numerous Enterprise level projects including a wide range of technologies such as Cisco Unified Communications (Voice over IP), Contact Center Express Solutions (Call Center Application Design and Implementation, MPLS (LAN and WAN), and Routing (BGP, OSPF, EIGRP) and Switching.

Responsible for the successful planning, design and implementation of multiple projects including, Cisco Voice over IP integrations, Cisco IP Contact Center (Call Center Management) deployments, and Wireless Network Integrations for enterprise level customers.

Developed network consulting business and customer support services, adding specialized skills and experience with network infrastructure design, implementation and troubleshooting, including, but not limited to the design, architecture, support, and maintenance of corporate networks. Foster a culture of teamwork, avoiding micromanagement and encouraging employees to manage themselves.

Provided second-level support for Dell’s POWCONNECT Layer 2/3 switches and routers at the Dell Enterprise Expert Center (EEC), and supported copper and fiber connectivity issues between other vendors’ switches and routers.

Deployed Cisco IP Telephony Systems, IPTV, Video Conferencing and other solutions classified under the Cisco AVVID Model. Built and repaired PCs and Servers, planning and deploying PC and Server rollouts to meet multiple clients’ needs. Participated in Server Upgrades, such as Netware 4.11 to 5.1 and Windows NT 4 Server to Windows 2000 Server. Assisted numerous clients with network administration tasks, such as adding, removing, and restricting users for domain controllers and email servers. Configured network, file security and remote access, troubleshooting critical network issues. Configured routers for connectivity to the Internet and created access-lists on routers to restrict access or to secure vulnerable ports on LAN. Responsible for ongoing support of client hardware and software via telephone, remote session, and on-site visits.