Nwabisa Jijana Email & Phone Number

South Africa

*Conducting Comprehensive Pharmacy Inspections: Ensuring pharmacies adhere to Good Pharmacy Practice (GPP) requirements, maintaining high standards of service and patient safety.*Quality Improvement Guidance: Mentoring and advising pharmacists on improving practices, identifying areas of non-compliance, and providing actionable improvement plans.*Preparation and Submission of Inspection Reports: Creating detailed reports for each pharmacy inspection, essential for the grading and accreditation process by the SAPC.*Fostering a Culture of Excellence: Promoting continuous improvement in pharmacy services, encouraging pharmacies to exceed standard compliance levels for enhanced patient care and safety.*Collaborative and Educational Approach: Working with pharmacists to elevate the overall quality of pharmaceutical services through education and collaboration.*Analytical Reporting: Ensuring fair and accurate representation of each pharmacy's compliance status through thorough and analytical inspection reports.

*Managed Key Stakeholder Relationships: Established and maintained service level agreements critical for the availability of medication in Adolescent and Youth Program (AYP) and Sex Work Program (SWP).*Oversaw Procurement and Distribution: Ensured the efficient procurement, distribution, and management of health products, including HIV ARTs and PPE, to maintain an uninterrupted supply.*Developed Risk Mitigation Strategies: Implemented strategies for health product management to improve systems and prevent disruptions in service.*Conducted Training for Clinical Staff: Provided comprehensive training on HPM policies and procedures, in line with WHO guidelines, to enhance staff competence and adherence to standards.

South Africa

*Rotated through various pharmacy departments, gaining comprehensive experience in patient care, drug preparation, and pharmacy management.*Departmental Rotation:*Rotated through various departments within the pharmacy, gaining a broad and diverse range of experiences.-Worked in areas such as in-patient care, out-patient services, and medication manufacturing.*Patient Care Experience:-Gained hands-on experience in providing patient care, including understanding patient needs and medication management.-Involved in counseling patients (or their guardians) on medication usage and management.*Drug Preparation and Dispensing:-Learned and practiced the preparation of various medications, including extemporaneous drug formulations.*Dispensed medications to patients, ensuring accuracy and safety in dosages and instructions.*Pharmacy Management Practices:-Acquired foundational knowledge and skills in pharmacy management, including inventory management and regulatory compliance.-Observed and learned about the operational aspects of running a pharmacy in a hospital setting.*Learning and Skill Development:-Actively engaged in learning opportunities, including attending training sessions and participating in educational activities.-Developed a solid foundation of pharmaceutical knowledge and skills applicable to a clinical setting.

Gamalakhe Port Shepstone

*Overseeing all operational aspects of the pharmacy, including procurement, inventory management, and patient care services.*Ensuring the pharmacy is compliant with all legal and ethical standards relevant to pharmaceutical practice.Quality Improvement Initiatives:*Spearheading programs focused on enhancing service quality, thereby improving patient satisfaction.Continually assessing and adjusting operational procedures to elevate the standard of care provided.Staff Training and Development:*Developing and implementing comprehensive training programs for Pharmacists’ Assistants and Front Shop Assistants.*Fostering a team environment that prioritizes knowledge enhancement and customer-centric service.Financial Management:*Managing the financial aspects of the pharmacy, including budgeting, pricing, and cost management.*Monitoring financial performance and implementing strategies to ensure profitability and sustainability.*Customer Service and Care:Ensuring high standards of customer service, including providing medication information and counseling to patients.*Addressing customer queries and concerns with professionalism and empathy.*Compliance and Regulatory Adherence:Staying up-to-date with pharmaceutical regulations and ensuring the pharmacy adheres to these standards.*Managing legal and ethical obligations related to pharmaceutical dispensing and patient privacy.*Community Engagement and Marketing:Engaging with the local community to understand their needs and tailor services accordingly.*Implementing marketing strategies to attract new customers and retain existing ones.*Supply Chain and Inventory Management:Efficiently managing the supply chain to ensure a steady supply of medications and health products.Conducting regular inventory audits and optimizing stock levels to meet patient needs without overstocking.*Developing long-term strategic plans for the pharmacy's growth and diversification of services.

South Africa

*Oversaw pharmacy operations for multiple research protocols, aligning with SAPC guidelines and Good Clinical Practice (GCP).*SOP Development and Implementation: Developed and refined Standard Operating Procedures, maintaining high accuracy and quality standards in research pharmacy practices. *Facility and Equipment Maintenance: Managed the establishment and ongoing upkeep of pharmacy facilities and equipment, ensuring compliance with SAPC regulations.*Procurement and Supply Chain: Handled procurement, storage, and supply of medications for research protocols, efficiently managing inventory for research needs.*Documentation and Record-Keeping: Maintained detailed records, including participant-specific dispensing records and product preparation logs, ensuring comprehensive documentation for research integrity.*Quality Assurance: Performed rigorous quality checks on all pharmacy documentation to prevent errors and uphold protocol compliance.*Audit Preparation and Compliance: Prepared pharmacy operations for external audits, responding to findings with necessary adjustments to maintain compliance with GCP, GPP, and MCC standards.*Interdisciplinary Collaboration: Collaborated with research teams and healthcare professionals, providing essential pharmacy input across multiple networks and protocols.

Turton Chc

*Pharmaceutical Services Oversight:-Managed and oversaw the entire range of pharmaceutical services at the health center.-Ensured that all pharmacy operations were conducted efficiently and effectively, meeting the healthcare needs of the community.*Standards and Procedures Establishment:-Established and maintained high standards and procedures for pharmacy operations, ensuring alignment with regulatory requirements.-Regularly reviewed and updated these procedures to comply with evolving healthcare regulations and best practices.*Training Program Development and Coordination:-Developed and coordinated training programs for pharmacy staff and clinicians.-Focused on enhancing the professional development of the team, improving their skills and knowledge in pharmaceutical care.*Regulatory Compliance:-Ensured that the pharmacy’s operations and practices were in full compliance with all relevant healthcare regulations and standards.*Team Leadership:-Led and motivated a team of pharmacy professionals, fostering a collaborative and supportive work environment.-Promoted continuous professional development and learning within the team.*Quality Assurance:-Implemented quality assurance measures to maintain high standards of patient care and safety in pharmaceutical services.

Durban

*Management of ARV Pharmacy Services:-Oversaw and managed Antiretroviral (ARV) pharmacy services at Addington Hospital.-Ensured the efficient and effective provision of ARV medications to patients.*Support and Technical Advice:-Provided vital support and technical advice to Department of Health ARV sites.-Assisted in resolving complex issues related to ARV medication dispensing and management.*Training and Mentoring:-Conducted comprehensive training sessions for nurses and pharmacy personnel.-Focused on ARV initiation and management, enhancing their understanding and skills in this specialized area.*Quality Assurance and Compliance:-Ensured that ARV pharmacy services were compliant with all relevant healthcare regulations and standards.-Implemented quality control measures to maintain high standards of patient care in the dispensing of ARV medications.*Collaboration and Coordination:-Collaborated with healthcare professionals to ensure integrated and patient-centered care.-Coordinated with various departments to streamline ARV medication processes.

Durban, Kwazulu-Natal, South Africa

*Heading the Sparkport Training Academy, overseeing all aspects of its operation and management.-Ensuring the academy functioned effectively as a center of learning for pharmacy professionals.*Accreditation Oversight:-Managing the accreditation process for the training academy, ensuring it met all necessary educational standards and regulatory requirements.*Coordinating with accrediting bodies to maintain compliance and accreditation status.-Curriculum Development:*Developing and updating the training curriculum for pharmacy professionals, ensuring it was current, comprehensive, and met the needs of the pharmacy sector.-Incorporating the latest industry trends and standards into the training programs.*Quality Assurance:-Implementing and monitoring quality assurance measures for training programs, aiming to continually enhance the educational offerings.-Evaluating the effectiveness of training programs and making adjustments to improve outcomes.*Resource Management:-Allocating and managing resources, including instructors, materials, and facilities, required for the smooth running of the academy.-Ensuring that the academy was well-equipped to provide top-notch training experiences.-Staff Coordination and Development:*Managing and coordinating the activities of trainers and other staff members involved in delivering the training programs.-Facilitating professional development opportunities for the training staff.*Stakeholder Engagement:-Engaging with various stakeholders, including pharmacy professionals, educational institutions, and industry representatives, to ensure the relevance and quality of training programs.*Administrative Duties:-Handling administrative tasks associated with running the training academy, including scheduling, budgeting, and reporting.

South Africa

*Accreditation Coordination:-Coordinating the accreditation process for training providers and educational courses in pharmacy, ensuring they met defined standards.-Assessing and reviewing applications for accreditation to ensure compliance with educational and professional criteria.*Quality Assurance in Education:-Playing a pivotal role in upholding the quality of pharmacy education across South Africa.-Implementing and monitoring quality assurance processes to ensure the highest standards in pharmacy training and education.*Stakeholder Engagement:-Liaising with various educational institutions, training providers, and regulatory bodies involved in pharmacy education.-Facilitating communication and collaboration between different stakeholders to maintain and enhance the quality of educational programs.*Policy and Standards Development:-Assisting in the development and implementation of policies and standards related to pharmacy education and training.*Providing input into the establishment of guidelines and requirements for educational providers and courses.*Administrative and Reporting Tasks:-Managing administrative duties related to the ETQA function, including documentation, record- keeping, and reporting.-Ensuring accurate and timely processing of accreditation applications and maintaining comprehensive records.*Continuous Improvement:-Identifying areas for improvement in the accreditation process and contributing to continuous development initiatives.*Staying updated with changes in the pharmacy education sector to ensure relevance and compliance of accreditation standards.

Ithembalethu Clinic Umlazi

*Rapid Learning and Process Establishment:-Quickly adapted to the existing environment and learned the nuances of the clinic's operations, especially given the evolving nature of HIV/AIDS treatment in South Africa.Established new processes and protocols to improve the clinic's efficiency and effectiveness in HIV/AIDS care.*Drug Procurement Management:-Managed the procurement of drugs, particularly those related to HIV/AIDS treatment, ensuring a steady and reliable supply.-Negotiated with suppliers and managed contracts to secure necessary medications at the best possible terms.*Stock Control and Inventory Management:-Oversaw stock control, ensuring optimal availability of essential drugs and minimizing wastage or shortages.-Implemented inventory management systems to track and manage drug supplies effectively.*Pharmacovigilance and Safety Standards:-Ensured adherence to pharmacovigilance standards, monitoring the safety and efficacy of medications used in the clinic.-Stayed updated with the latest developments in HIV/AIDS treatment to ensure the clinic’s practices were aligned with current standards.*Groundbreaking Work in HIV/AIDS Treatment:-Contributed to groundbreaking work in HIV/AIDS care, adapting to new treatments and methodologies as they emerged in South Africa.-Collaborated with healthcare teams to integrate new treatment protocols and approaches effectively.*Quality Assurance and Compliance:-Maintained high standards of quality assurance in pharmacy operations, complying with health regulations and ethical guidelines.-Regularly reviewed and updated pharmacy practices to align with evolving healthcare standards and research findings.

Mba

Assessor Course

Good Clinical Practice

Ahmp(Cum Laude), Management

Bachelor Of Pharmacy (B.Pharm.), Pharmacy