A high performance and experienced IT professional, software engineer and technologist, Mr. Ross has demonstrated strong technical skills, excellent problem solving ability, significant accomplishments, technical leadership experience and broad subject matter expertise within the IBM System z (z/OS,S/390,MVS mainframe) and other enterprise computing technologies since graduating from a leading hands-on science and engineering university. Mr. Ross also has a Certificate in Data Processing (CDP) from the Institute for Certification of Computing Professionals (ICCP).Mr. Ross has consistently earned the trust of management and has successfully performed at a very high level in various environments and challenging projects, including when mission or company critical outcomes were at stake.During the recent COVID-19 pandemic Mr. Ross was entrusted by Pennsylvania's most senior government officials to provide sole primary 24/7/365 on-call support for the Commonwealth's legacy mainframe-based unemployment compensation (UC) system (which migrated to a non-mainframe platform in June, 2021) amid the significant increase in the volume of claims. During Mr. Ross' on-call coverage and application development support, Pennsylvania's UC system disbursed over $51.5 billion dollars between traditional UC and the temporary federal pandemic programs.Mr. Ross has invented and developed innovative z/OS-based software tools including CobolPro for z/OS (delivers run-time statement-level COBOL code coverage) and PowerJCL for z/OS (delivers comprehensive verification, syntax checking and standards enforcement for IBM z/OS JCL).Some written feedback:"There is no one more dependable and steady than Ray""Ray still stands at the pinnacle of technical strength in the [IT] division""Ray's technical strengths continue to be at the highest level in the organization""He is probably smarter than 99.9% of the organization""Thinks outside the box when coming up with solutions to problems""It becomes redundant over time to state the level of technical expertise Ray brings to the team and the organization""Ray is consistently pulled into the most complex production problems; he is a constant 'go to' person, one who always has an open door to mentor others.""Ray demonstrates strong ability to analyze and resolve complex issues and a commitment to quality in everything he does.""Without a doubt, Raymond Ross had the greatest single technical impact on the entire Y2K project, including areas outside the Implementation Groups."