Director
CurrentPerformance of risk assessments on client engagements as well as the determination of resource requirements based on timeline constraints. Establishment of unique project deliverables and assessment of the team's performance in achieving the desired outcomes.Development and implementation of control measures to ensure realistic deadlines and consistent communication thereof. Estimation & development of the budget associated with various projects based on the required deliverables.Analysing client feedback, appeals and/or complaints to identify areas of improvement, monitoring project progress & client satisfaction at various key stages of the project.Public stakeholder communication and key client & consultant network relationship management.Developed and implemented a comprehensive quality management system, inclusive of all policies, procedures, standard forms & calculators, ensuring compliance with the associated rules and regulations.Managed and performance of all functions associated with the verification engagement audit process as a whole, including but not limited to, project timeline planning per engagement, risk assessment, qualitative & quantitative analysis across core components of an entity's business process, technical reviews, stakeholder reporting and dispute resolutions.Conducting root cause analysis, as well as the development & implementation of suitable preventive and corrective actions.Developed and implemented all company training material as well as conducted the associated interventions with verification personnel and administrators.Designed and developed verification systems to capture, store, and analyse client performance data sets.
