Duties and ResponsibilitiesReach out to customers to schedule a planning call. This may involve contacting the client directly or re-assigning it to the Onboarding Manager.Responsible for ensuring that new client information in the onboarding pipeline is complete and accurate. Ensuring that their team member has been following up with customers who have missed their planning call to schedule a new call.Provide coaching to team members twice a month to help them improve… Show more Duties and ResponsibilitiesReach out to customers to schedule a planning call. This may involve contacting the client directly or re-assigning it to the Onboarding Manager.Responsible for ensuring that new client information in the onboarding pipeline is complete and accurate. Ensuring that their team member has been following up with customers who have missed their planning call to schedule a new call.Provide coaching to team members twice a month to help them improve their skills and performance.Conduct at least one planning call audit per week to ensure that your team members are following our onboarding procedures and providing quality service to our new customers. This may involve listening to recordings of planning calls and reviewing call notes and customer feedback.Involve creating reports on team member performance, identifying trends and patterns, and recommending improvements to our onboarding procedures and customer service processes.Understand different offers and the value that the company provides for each industry through each vertical and communicate it clearly to customers as we grow their engagement in order to potentially promote upgrades, engage in upsells, and obtain customer referrals.Builds a goal plan for the onboarding managers focused on the short & long-term goals towards growth, and identifies ways that the company can support those goals. Show less

Duties and ResponsibilitiesPrimary contact post-sales, by conducting a thorough customer onboarding & customer education process and take full ownership of the account's health post-implementationPrepares the account to be billable by ensuring that the customer successfully starts with our service, through an introduction to their assistant, by ensuring the customer has to access to the Wing platform, and by prompting the customer to delegate their first taskProactively manage… Show more Duties and ResponsibilitiesPrimary contact post-sales, by conducting a thorough customer onboarding & customer education process and take full ownership of the account's health post-implementationPrepares the account to be billable by ensuring that the customer successfully starts with our service, through an introduction to their assistant, by ensuring the customer has to access to the Wing platform, and by prompting the customer to delegate their first taskProactively manage the relationship between our virtual assistants and your assigned clients both during & post-onboarding including periodic email check-ins with customers, ad-hoc phone/conference calls/texts and through actively checking in with the virtual assistants & the managers assigned to the account as well as to monitor customer usage using our proprietary web toolManage all inbound customer communications by organizing/escalating & resolving issues appropriately including assistant quality, staff replacement, billing, sales, and technical inquiries.Handles different offers and the value that we provide for each industry through each vertical and communicate it clearly to customers as you grow their engagement in order to potentially promote upgrades, engage in upsells, and obtain customer referrals Show less

Duties and ResponsibilitiesPrimary contact post-sales, by conducting a thorough customer onboarding & customer education process and taking full ownership of the account's health post-implementation.Prepares the account to be billable by ensuring that the customer success starts with our service, through an introduction to their assistant, by ensuring the customer has access to the Wing platform, and by prompting the customer to delegate their first task.Builds a goal plan for… Show more Duties and ResponsibilitiesPrimary contact post-sales, by conducting a thorough customer onboarding & customer education process and taking full ownership of the account's health post-implementation.Prepares the account to be billable by ensuring that the customer success starts with our service, through an introduction to their assistant, by ensuring the customer has access to the Wing platform, and by prompting the customer to delegate their first task.Builds a goal plan for the customer, focused on the short & long-term goals towards growth, and identifies ways Wing can support those goals.Proactively manage the relationship between our virtual assistants and your assigned clients both during & post-onboarding including periodic email check-ins with customers, ad-hoc phone/conference calls/texts, and actively checking in with the virtual assistants, supervisors, and managers assigned to the account as well as to monitor customer usage using our proprietary web tool.Manage all inbound customer communications by organizing/escalating & resolving issues appropriately including assistant quality, staff replacement, billing, sales, and technical inquiries. Show less

Outbound callsFirst line of contact100 calls per dayVarious administrative tasksSelling products and services using solid arguments to prospective customers.Maintaining positive business relationships to ensure future sales and keep track for call back.

Duties and Responsibilities• Inbound and Outbound calls• First line of contact• Software trouble shooting• Various administrative tasks• Including answering emails • Diagnosing and repairing faults, resolving network issues• Installing and configuring software remotely

Duties and Responsibilities Network with potential hires through professional groups on social media and during eventsCollaborate with hiring managers to set qualification criteria for future employeesScreen resumes and job applicationsConduct initial phone screens to create shortlists of qualified candidatesInterview candidates online via google meet for a wide range of roles (junior, senior and executive)Track hiring metrics including time-to-hire, time-to-fill and… Show more Duties and Responsibilities Network with potential hires through professional groups on social media and during eventsCollaborate with hiring managers to set qualification criteria for future employeesScreen resumes and job applicationsConduct initial phone screens to create shortlists of qualified candidatesInterview candidates online via google meet for a wide range of roles (junior, senior and executive)Track hiring metrics including time-to-hire, time-to-fill and source of hireDesign, distribute and measure the results of candidate experience surveysFollow up with candidates throughout the hiring processMaintain a database of potential candidates for future job openingsUpdate current and design new recruiting procedures.Supervise the recruiting team and report on its performanceKeep track of recruiting metricsImplement new sourcing methodsReview recruitment software and suggest the best option for company needsResearch and choose job advertising optionsAdvise hiring managers on interviewing techniquesRecommend ways to improve employer brandCoordinate with department managers to forecast future hiring needs Show less

Duties and Responsibilities• Answer inbound calls from IHG guests• Assist guests with reservations and other hotel related inquiries• Provide elite customer service to our guests• Booking Hotel reservation• Assisting Customer with land and air transportation

Duties and Responsibilities • Welcome guests during check-in and giving a fond farewell to guest while checkout. • Handling guest complaints and concerns in an efficient and timely manner. • Overseeing VIP guests, arrivals and departures. • Coordinating and multi-tasking job duties in a busy environment.

Duties and Responsibilities • Store and issue supplies or equipment for daily hotel operations. • Work closely with purchasing department and maintain inventory files balanced and checked. • Ensure cleanliness of all work areas, keeping storage and receiving areas clean and tidy at all times

Duties and Responsibilities • Responsible for rotating product in stores in accordance to first-in first-out (FIFO) and expiration dates.• Assists with receiving food orders and storing product according to USPH.• Advises Storekeeper of any variances from received orders compared to order.

Duties and Responsibilities • A cruise ship steward, or cabin steward, is a key part of the housekeeping staff on board a cruise ship.• Responsible for servicing the rooms of passengers on board the cruise ship.• Making sure all public areas are cleaned to a good standard.

Duties and Responsibilities • Pre-screen applicants • Provides consultation and assistance during the recruitment process Works with the Selection Team to ensure a diverse applicant pool exists • Ensure all aspects of the recruitment process are fair and unbiased and incompliance with Affirmative Action and Equal Opportunity laws • Provides diversity profile data, availability and placement goals Reviews and approves interview short lists

Duties and responsibilities• Setting appointments for clients to auto mechanics• Scheduling meetings and making travel arrangements• Research Car parts online• Data Entry

• Assisting borrowers for student loans payments or applications.• Deal with customers diligently, courteously and professionally while collecting payments.• Initiate strategies for collection processes and procedures.• Negotiate payment plans.• Respond to customer inquiries.• Persuade customers diligently to pay past due amounts.• Collaborate with accounts receivables staff regarding collection of payments.

Assisting Agents and Customers/clients in trouble shooting with regards to signal problem and TV to Dish connections, also creating tickets to set up schedules for technicians to visit customers home.Duties and responsibilities • Provide customer service and technical/website support for Dish network. • Handle complaints and problem solving in the best interest of both customer and company • Complete research and projects in a timely manner • Communicate clearly, both… Show more Assisting Agents and Customers/clients in trouble shooting with regards to signal problem and TV to Dish connections, also creating tickets to set up schedules for technicians to visit customers home.Duties and responsibilities • Provide customer service and technical/website support for Dish network. • Handle complaints and problem solving in the best interest of both customer and company • Complete research and projects in a timely manner • Communicate clearly, both written and in speech Show less

Deal with customers diligently, courteously and professionally while collecting payments.Initiate strategies for collection processes and procedures.Negotiate payment plans.Respond to customer inquiries.Persuade customers diligently to pay past due amounts.Collaborate with accounts receivables staff regarding collection of payments.Develop alternative payment plans .Advise customers on alternative payment plans.Create repayment schedules based on customers’… Show more Deal with customers diligently, courteously and professionally while collecting payments.Initiate strategies for collection processes and procedures.Negotiate payment plans.Respond to customer inquiries.Persuade customers diligently to pay past due amounts.Collaborate with accounts receivables staff regarding collection of payments.Develop alternative payment plans .Advise customers on alternative payment plans.Create repayment schedules based on customers’ financial situations.Retain customer loyalty while initiating processes for collection of payments.Maintain and update record of customers from whom collections are made. Show less