Helping clients and venues achieve sustainable and consistent revenue growth, driving revenue streams formulated with a clear sales strategy, creating business plans & targets;• Consultancy for venues & hospitality businesses.• Administration, budget, recruitment & project management.• Develop & maintain long term relationships with clients & venues.• Account management & third-party supplier liaison.

Responsible for leading office operations and ensuring efficient office workflow; • Managed credit control, invoices & processed weekly & monthly payroll.• PA support to Managing Director.• Facility management – cleaners, waste contracts, renewals & tenants.• Compiled data & documentation for internal & external auditing purposes.• Negotiated prices in order to maintain cost efficiency company wide.• First line support on email, telephone, web chat or face-to-face.• Responsible for 5 full time & 3 part time employees.• Gloucestershire Business Awards ‘2019 Marketing Campaign of The Year’.www.first-base.co.uk

A hands-on role that required diplomacy, excellent communication and interpersonal skills at all levels. Responsible for the smooth running and effective management of events;• Account Management of 60 clients per year.• Increased event revenue by 208% from £98K to £302K & the number of weddings booked by 184% from 13 to 37 (years 2015-2016) & continued to increase booking year-on-year after implementing new sales strategies. • Efficiently & effectively managed a team of both full & part time staff, delivering against all targets & objectives, increasing service levels.• Targeted field sales to attract new business to the venue.• Successfully problem solved challenges that arose both internally & externally.www.food-club.com

Catering Manager at Westonbirt Arboretum, responsible for the day-to-day operation and management of all the catering activity at Westonbirt Arboretum;• Managed & developed a team of 8 full time & 30 casual employees.• Planned & forecasted monthly budgets on sales, food GP & labour costs with a yearly turnover in excess of £1 million.• 5* food hygiene rating - ensured all health & safety & food hygiene legislation & procedures were maintained.• Promoted sales, liaised with internal & external marketing/PR colleagues.• Strong administration – documenting timesheets, daily reporting, recruitment, cash reconciliation, GP costings & rota’s whilst working to targets.• Ability & logic to multitask & remain calm & demonstrate leadership when under pressure.• Seeked new revenue streams within the catering facility with the addition of catering at ForestLive events. • Maintained & developed key relationships with the Forestry Commission to maximise opportunities.

Working at various prestigious locations around the Cotswold’s including, HRH The Price of Wales Highgrove House at Tetbury, The Royal International Air Tattoo at RAF Fairford & Badminton’s International Horse Trials; • First line support on email or telephone.• Took bookings, organised deposits & chased enquires converting into sales.• Co-ordinated a bank of 150 casual employees for travel & event requirements.• Trained & coached casual employees, completed HR forms, timesheets & documentation. • Reviewed & developed administration systems & procedures.• Sourced, liaised & booked third party suppliers. • Ability & logic to multitask & remain calm & demonstrate leadership when under pressure.• Maintained & developed key relationships with venues to maximise opportunities. • Managed events from 10-150 guests. • Attended networking events, wedding fairs & industry seminars

The Gumstool InnWinner of a Michelin Bib Gourmand award for 2007 & 2008

Calcot SpaWinner of the Condé Nast Traveller award for 'UK Spa Retreat 2008’

The Barn at CalcotWinner of the Johansen’s award for ‘Most Excellent Meeting Venue 2007’