Ryan Abney Email & Phone Number

Salt Lake City, Utah, United States

- Technical project management- Resource and budget management- Agile and traditional methodologies- Stakeholder engagement, leadership, and conflict resolution.- Practicing strong emotional intelligence, fostering collaboration and trust, ensuring accountability, and driving team engagement and continuous improvement.

Lehi, Utah, United States

- Led all mobile app development project phases and ensured user satisfaction through detailed planning and transparent processes.- Practiced Agile/Scrum methodologies and acted as product owner in meetings while maintaining multiple project Jira boards.- Tracked budgets and timelines ensuring project releases and costs were within client expectations.- Participated in scoping projects through market research and project feasibility reports.- Communicated all project progress and requirements to stakeholders and clients. - Trained and developed Junior Project Managers to take over full project responsibilities.

Lehi, Utah, United States

Eagle Mountain, Utah, United States

- Launched Pencil Plus (Godot Engine) on Steam on March 28, 2023.- Developed and communicated the vision for Pencil Plus and future projects.- Registered and managed the LLC to ensure legal and financial compliance.- Designed and maintained the Steam page to effectively showcase products.- Facilitated team meetings and monitored project progress using Agile/Kanban methodology to ensure efficient development and timely delivery.- Directed QA testing efforts to ensure the quality and reliability of features and bug fixes.- Authored story scripts and narrative outlines to guide the game development process.- Recruited and managed team members through all stages of development, including planning, design, production, and launch.

Lehi, Utah, United States

- Completed the training curriculum to ensure thorough understanding and effective implementation of program standards.- Fostered a positive and safe learning environment that promoted student growth and development.- Collaborated with students to assess and identify individual skill sets and areas for improvement.- Provided regular feedback to parents regarding student progress and activities during tours.- Adhered to daily opening and closing procedures to maintain operational integrity.- Maintained cleanliness and organization of the dojo throughout the day, ensuring compliance with corporate standards.- Prepared and submitted weekly progress reports to the Center Assistant Manager, detailing student development and program effectiveness.- Communicated daily with the Center Manager regarding dojo activities and overall productivity.

Salt Lake City, Utah, United States

- Launched Natural Disaster (Unreal Engine 5) on Steam on April 26, 2023.- Collaborated with a team of 8 designers to develop 7 engaging levels and intricate character narratives.- Conducted quarterly one-on-one interviews with a team of 29 members to ensure adequate resources and support.- Utilized HacknPlan to track project progress using Kanban and Agile methodologies.- Served as Scrum Master, facilitating cross-team meetings to ensure smooth collaboration and communication throughout the development cycle.- Organized and executed team-building events to foster camaraderie and team cohesion.- Led QA testing initiatives, including the creation of detailed tracking forms for testers and actively participated in testing efforts.

Salt Lake City, Utah, United States

- Provided guidance and support to fellow students on academic and personal matters, fostering a welcoming and inclusive campus environment.- Assisted in the development and implementation of workshops and programs that promoted student engagement and success.- Conducted one-on-one advising sessions to help peers navigate academic policies, course selection, and university resources.- Facilitated discussions on study skills, time management, and goal-setting to enhance student performance.- Collaborated with faculty and staff to identify and address student needs and concerns.- Served as a liaison between students and campus resources, connecting them with appropriate support services.- Collected and analyzed feedback from peers to continuously improve advising practices and program offerings.

Salt Lake City Metropolitan Area

- Delivered high-quality assembly and repair services for products and merchandise, following manufacturer instructions and adhering to retailer guidelines.- Provided exceptional customer service by building and maintaining positive relationships with clients.- Collaborated with retailer management to verify build lists and manage inventory effectively.- Generated and completed daily invoices to ensure accurate billing and record-keeping.- Communicated regularly and effectively with the Area Manager regarding project status and operational updates.- Maintained a safe and organized workspace, ensuring a clean build area for clients.- Performed additional responsibilities as outlined in the employee handbook.

Taylorsville, Utah, United States

- Transcribed spoken conversations in real-time to ensure clear and accurate captions for users.- Adhered to company guidelines and quality standards for captioning to deliver high-quality service.- Provided support to users by answering questions about the captioning service and ensuring a positive experience.- Continuously monitored and evaluated call quality, making adjustments as necessary to improve service delivery.- Worked closely with other caption agents and staff to maintain consistency and reliability in captioning.- Complied with all operational procedures and policies to ensure the confidentiality and security of user information.- Identified and reported any technical issues or challenges encountered during calls to ensure prompt resolution.- Engaged in ongoing training and development to improve skills and stay updated on service enhancements.