- Actively engage with employees as an informal leaders to support and provide resources for staff and faculty peers. -Consider and make recommendations to the Institute Council (IC) regarding proposed revisions to, modifications of, additions to, or deletions from benefits programs. -Responsible for providing input on program design or development related to the needs of participants, provide feedback on communication and education, and advise in other areas as they directly affect employees.-Provide feedback based on the needs and interests of the broader Institutecommunity to better shape employee relations and experiences

- Advise students about on campus employment opportunities and connect them with supervisors and open positions- Stay up to date on Federal Work Study (FWS) allotments and open opportunities - Reconcile student employment budgets and FWS funds- Design internship programs: develop policies, instructional guidelines, student learning contracts and processes between onsite internship supervisors/student interns- Establish and maintain nondiscrimination policies and stays abreast of legal issues impacting internships and part time employment - Formulate, recommend, and implement management policies, guidelines, and forms related to the student employment program and its functions- Work in conjunction with the Fin Aid & Payroll offices to ensure proper handling of student's financial records and acting in accordance with federal funding laws, including compliance with FWS regulations-Streamline the hiring process by updating or developing policies and procedures for on-campus employment, including encouraging a successful manager and student employee experience-Efficiently gain stakeholder trust and involvement in order to successfully operate as a director for all Student Employment programs-Liaisons between the Provost, Payroll, HR, and Financial Services offices to ensure the best experience possible for stakeholders. Including supporting offices to ensure they are able to cohesively and effectively function throughout the shared processing cycle- Create, implement, and assess student employment supervisor and student worker orientation trainings- Remain familiar with legal issues impacting student employment, labor laws and visas - Process, verify, and maintain documentation relating to student personnel activities including hire/termination, classification and pay rates of student employees- Manage HR related employment processing functions including I-9, W-4, and DE-4 paperwork completion for 700+ undergraduate, international, and graduate students

-Oversee and manage employment processing for 800+ undergraduate, International, and graduate students on-campus student employment positions and 40+ off-campus work-study opportunities. Including human resources-related functions such as Form I-9 verification, Direct Deposit, and Form W-4 completion. -Process, verify, and maintain documentation relating to student personnel activities including hire/termination, classification and pay rates of student employees.- Work in conjunction with the Financial Aid & Student Payroll offices to ensure proper handling of student's financial records and acting in accordance with federal funding laws.- Formulate, recommend, and implement management policies, guidelines, and forms related to the student employment program and functions.- Assist 30 departments on-campus and 100+ student supervisors with new Student Employment processing system utilizing Dynamic Forms.- Provide career counseling resources and guidance to various student populations and alumni regarding academic programs and employment opportunities.- Counsel students and alumni on career goals, resume, job search, internships, interviewing, salary negotiation, and graduate school.- Serve on the Admin Core Committee, providing student employment updates to university staff members and officials- Review resumes, cover letters, and personal statements while also providing feedback to current undergraduate, graduate, international, and professional students and alumni. - Facilitate workshops and programs that focus on various stages of career exploration and development. - Hire, supervise, and train 8 Student Assistants each semester to reach organizational goals of 200+ job postings each week- Create, implement, and assess student employment training, student employment supervisor training, and various career services related workshops- Interpret print assessments: Strong Interest Inventory, Focus 2.0, and Myers Briggs Type Indicator

• Curated literature and other pieces regarding the topic of Stackable Certificates & Distinction Pathways and archive them in a database to be organized into a proposal submitted to the university’s board of directors • Reviewed archived materials and published work on the topic to inform the committee about what was learned• Participated in multiple group meetings to have discussions on finding focus point areas to consider and identify common themes or similar research findings

- Guided students to develop professional and career exploration skills through workshop training and student engagement activities. - Monitored over 200 students’ advancement through college success activities and reviewed their academic progress throughout their first two years. - Provided students with excellent and efficient customer service, career counseling support, educational assistance, campus or community resources tailored to their interests, and general aid. - Worked on district level activities that helped with formulating and implementing policies involved in the facilitation of the Los Angeles College Promise, a government-funded student support program.

- Directed over 200 first-year college students through the registration and enrollment process.- Informed, educated, and guided both concurrent enrollment students and incoming college freshman on academic and career exploration concerns- Maintained a database that monitored personal information, accounts, and documents for over 500 students. - Assisted college counselors with facilitating New Student Counseling Groups and career enrichment programs.- Coordinated with on-campus departments, faculty, or staff to assist with student recruitment and training efforts.- Worked in conjunction with high school counselors to program activities that adhere to the mission of the college.- Conducted presentations and assisted with outreach/recruitment efforts for over 100+ college fairs.- Assisted with yearly program budget, inventory, and ordering of necessary materials.

- Recruited, interviewed, trained, coached, and selected over 75+ incoming volunteers - Taught emotional stability, team building, communication, leadership, employee relations, and performance management skills - Trained new listeners in how to handle crisis calls including dealing with issues like suicide and rape

- Assisted in a wide variety of roles in the discovery, collecting, and implementation of company resources- Developed systems and processes within the organization that address and support the strategic needs of the workers, program, and company- Organized development, performance management, and improvement systems-Coordinated and maintained structural functioning including assisting with trainers interactions, designing the process for providing resources to clients, and knowing how to intentionally support a client

- Provided crisis intervention, support, and referral service provided in conjunction with CSUN University Counseling Services and Associated Students, Inc.- Completed a 40+ hour training on basic counseling and referral skills. - Contributed 400+ hours assisting in various roles and positions some of which include public crisis intervention, client support, peer training, and resource director. - Trained unbiased respectful volunteers to talk with about a variety of holistic concerns related to student experiences.- Provided referrals to various resources in your community for continuing help.- Provided assurance to clients that all calls remained confidential and anonymous.

- Conducted research to examine neighborhood, school, peer, and family influences on minority adolescents' mental health and academics. - Investigated identity, rumination, discrimination, stress, and family qualities related to the mental health of diverse emerging adults. during this time we - Assessed whether the Psychology Department accomplishes its goals and meets the student learning outcomes (SLOs) established by APA as well as evaluating university programs (e.g., peer/faculty mentoring) and community programs (e.g., parenting/nutrition education).- Contributed toward the progression and completion of campus research studies, graduate school experiments, and other research studies. - Frequently Coded, entered, and verified large quantities of data including school record data. - Taught how to utilize computer systems like SPSS and Qualtrics.