Ryan Mccants Email & Phone Number

Greater Atlanta Area

• Audit customer information and disputes any inaccurate data.
• Answer customer calls and send disclosures as requested.
• Redirect incoming calls in order to get the customer to the proper area.
• Receive expedited calls in order to provide high quality customer service for calls requiring advanced knowledge.
• Generate and mail letters to customers in regards to their disputes.
• Audit and modify consumer credit files per responses and requests.

Atlanta, Georgia, United States

• Audit customer information and disputes any inaccurate data.
• Answer customer calls and send disclosures as requested.
• Redirect incoming calls in order to get the customer to the proper area.
• Receive expedited calls in order to provide high quality customer service for calls requiring advanced knowledge.
• Generate and mail letters to customers in regards to their disputes.
• Data Entry.

Evansville, Indiana, United States

• Diagnosing assessing and resolving problems or issues timely within the established level of service.
• Providing excellent customer service at all times.
• Handling customer complaints and concerns in a professional manner.
• Audit account litigation information to insure accuracy.
• Communicate with attorneys and borrowers to discuss account issues and come up with a working solution.
• Setup payments on accounts as directed by the borrower and the attorney.

Greater Atlanta Area

• Conform customer returns and send paper work for credit processing.
• Contact and answer customer calls to insure satisfaction of goods and services.
• Audit reporting to insure that the department was completing working correctly and in a timely manner.
• Check the accuracy of customer orders to insure both the order and the delivery are correct.
• Implementing procedures and policies as well as monitoring manage created projects.
• Created a report that generated sales, showed saves, and upgrades

Greater Atlanta Area

• Audited inventory to insure accuracy.
• Contact and answer customer calls to insure satisfaction of goods and services.
• Provide client support and technical issue resolution via email, and phone.
• Correct use of time management in order to complete task at hand.
• Developed, maintained, and activated various queries and programs for reporting.
• Provided help desk support, including PC hardware and software troubleshooting.

Evansville, Indiana Area

• Audited loan accounts to insure accuracy.
• Contact software providers to report errors and glitches in the servicing applications.
• Contact and answer customer calls to insure satisfaction of goods and services.
• Provide client support and technical issue resolution via email, and phone.
• Correct use of time management in order to complete task at hand.
• Developed, maintained, and activated various queries and programs for reporting.

Associates, Computer Information Systems

Activities and Societies: Dean's List

General Studies

Activities and Societies: President's List