Ryan Auld Email & Phone Number

Kirkland, Wa, Us

FTE DevOps Engineer on the Identity team.

DevOps / Systems Engineer (Tier 3)• Worked with the Microsoft.com team to support Downloads.microsoft.com and www.microsoft.com.• Created a PowerShell script to streamline server installs of Download Center and www.microsoft.com. This reduced installation time per server from 2-3 days to 45 minutes utilizing the script enabling installation to 114 Hyper-V servers in under a week.• Helped implement Akamai Kona Site Defender on Microsoft.com• Released Multiple services onto Microsoft Azure• Tested Migration of Microsoft.com sites onto Microsoft Azure VM

Systems Administrator / Systems Engineer (Tier 3)• Supported the Microsoft company portal Microsoft.com including thousands of services hosted under this domain name.o Architected a new site design that reduced overall server capacity load by ~60%.o Supported multiple publishing platforms to publish major Microsoft service, and marketing content.o Was part of the R&D job structure to help test and support builds of future Microsoft products on multiple Microsoft.com sites and domains including the homepage. Worked closely with the product teams to improve products before release of these products to our customers.• Supported Product Information center – This web site provided product information for customers on Microsoft.com.• Supported Business Intelligence backend and frontend service that fed all Microsoft cookie, site hit and forwarded links into a database infrastructure for data mining with a Microsoft proprietary client tool.• Supported Download.Microsoft.com that contained all external Microsoft files and documentso Managed content delivery caching systems including Akamai, Level3, ChinaCache, LimeLight, and Azure Caching Networks to provide worldwide local downloads.• Supported Update.Microsoft.com infrastructure publishing, reporting and origin download servers to provide consumers with security patches and product updates.

• Database phone support for 5000 small business insurance companies.• Supported SQL Server 4.21 and 6.0 including:o Database tape backup and restoration.o Trouble shooting database errors.

• Software and hardware phone support.