Ryan Baca Email and Phone Number
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San Jose based eCommerce Business Manager with a demonstrated history of overseeing and executing projects end-to-end within the e-commerce industry. As a graduate of New York University, my passion is to deliver positive user interactions with digital products and experiences within the eCommerce space!
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Associate Program ManagerCdi Management Solutions Nov 2024 - Present
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Associate Manager - Business Operations EcommerceWalmart Marketplace Mar 2024 - Oct 2024San Bruno, Ca, Us- Business lead for Ratings and Reviews at Walmart Marketplace, where I manage our review incentivisation program, Review Accelerator. This program generates thousands of additional reviews for sellers, improving their content-quality scores and monthyl GMV.- Lead negotiations and business reviews with third-party solution providers who help collect and syndicate millions of item reviews to Walmart Marketplace on a monthly basis.- Manage relationships with third-party solution providers by facilitating their onboarding process, contract negotiations, business assessments, and coordinating mutual non-disclosure agreements.- Provide technical support for internal ad-hoc issues regarding reviews by prioritizing escalations with business owners and engineering to resolve, preventing revenue impacts due to poor site performance. -
Technical Program ManagerEbay Sep 2018 - May 2023San Jose, Ca, Us- Acted as the key point-of-contact with cross-functional stakeholders to conceptualize and deliver (UX) improvements, and in the process identified opportunities to make workflows more efficient. - Managed project lifecycles end-to-end in collaboration with product owners to deliver data-driven site experiences, including the addition of new entryways to high-performing pages on eBay’s homepage, which are still in use today which initially delivered a 25% increase in user-traffic- Created and distributed educational materials to product partners, which outlined data-driven best practices for the company’s Content Management System (CMS), allowing site merchandisers to promptly react to new technical and legal requirements without negatively affecting site usability.- Worked with product and data science teams to set establish A/B tests for product releases to monitor Key Performance Indicators (KPIs) to ensure product quality and to accurately measure impact- Lead post-launch analyses of product releases via A/B tests to monitor Key Performance Indicators (KPIs) such as retention, conversion, and bounce rate. -
Marketing Associate, ContentEbay Jul 2017 - Sep 2018San Jose, Ca, Us- Lead creative direction for eBay’s introduction of fully curated and personalized shopping experiences, eBay Interests, a program’s taxonomy is still leveraged to this day, to drive improvements in site impressions, click-through rates, and decreased bounce rates. - Managed eBay’s Trending experience by reviewing user shopping trends to promote in-demand items by writing and publishing editorials on eBay’s homepage, receiving thousands of impressions per day.
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Database Management InternSeba International Jan 2017 - May 2017New York, Ny, UsEdited and published editorials for the company's social media accounts that outlined industry developments and news regarding high-profile individuals within the executive recruiting industry.Researched and evaluated lists of dozens of industry professionals for executive recruitment initiatives on behalf of our clientele, which included a multitude of Fortune 500 companies and organizations. -
Market Research InternSucherman Group Sep 2016 - Dec 2016New York, Ny, UsConducted market research to identify competitive candidates for client hiring initiatives, resulting in higher rates of successful job placements for candidates therefore improving client satisfaction.Reviewed a variety of publications daily to deliver comprehensive internal reports regarding candidate eligibility and industry developments in accordance with client needs.
Ryan Baca Skills
Ryan Baca Education Details
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New York UniversitySociology. Double Minor In Business Studies & Social Entrepreneurship -
Abraham Lincoln High SchoolHigh School Diploma
Frequently Asked Questions about Ryan Baca
What company does Ryan Baca work for?
Ryan Baca works for Cdi Management Solutions
What is Ryan Baca's role at the current company?
Ryan Baca's current role is Associate Program Manager- CDI Management Solutions.
What is Ryan Baca's email address?
Ryan Baca's email address is ra****@****nyu.edu
What is Ryan Baca's direct phone number?
Ryan Baca's direct phone number is +140825*****
What schools did Ryan Baca attend?
Ryan Baca attended New York University, Abraham Lincoln High School.
What skills is Ryan Baca known for?
Ryan Baca has skills like Communication, Teamwork, Leadership, Public Speaking, Microsoft Excel, Microsoft Office, Microsoft Word, Writing, Marketing, Sales, Adobe Encore, Social Media.
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